List of Unifonic Campaigns Customers
Riyadh, 13325,
Saudi Arabia
Since 2010, our global team of researchers has been studying Unifonic Campaigns customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Unifonic Campaigns for Marketing Automation from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Unifonic Campaigns for Marketing Automation include: Panda Retail Company, a Saudi Arabia based Retail organisation with 18000 employees and revenues of $3.38 billion, Arab National Bank, a Saudi Arabia based Banking and Financial Services organisation with 4206 employees and revenues of $2.28 billion, Rizek, a United Arab Emirates based Professional Services organisation with 10 employees and revenues of $1.0 million and many others.
Contact us if you need a completed and verified list of companies using Unifonic Campaigns, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Arab National Bank | Banking and Financial Services | 4206 | $2.3B | Saudi Arabia | Unifonic | Unifonic Campaigns | Marketing Automation | 2019 | n/a |
Arab National Bank implemented Unifonic Campaigns in 2019. The bank uses Unifonic Campaigns in the Marketing Automation category to deliver SMS functionality including OTPs and transactional alerts, and to instrument monitoring into its mobile banking CRM in Saudi Arabia.
The deployment links Unifonic SMS delivery and monitoring capabilities to the bank’s mobile banking CRM, configuring OTP flows and transactional alert workflows alongside delivery status reporting. Implementation includes real-time API-driven message provisioning and delivery receipt capture, with monitoring services feeding visibility into message lifecycle and CRM service records.
Scope and operational coverage center on banking CRM and operations within Saudi Arabia, with the Unifonic engagement beginning around 2019 and monitoring services added more recently. The integration increased visibility into message delivery and improved operational efficiency for the bank’s mobile banking and CRM operations, according to the source.
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Panda Retail Company | Retail | 18000 | $3.4B | Saudi Arabia | Unifonic | Unifonic Campaigns | Marketing Automation | 2023 | n/a |
In 2023, Panda Retail Company deployed Unifonic Campaigns to orchestrate omnichannel customer engagement across its ecommerce and store network in Saudi Arabia. Unifonic Campaigns serves as a Marketing Automation application to support CRM and personalized marketing workflows for Panda Retail Company.
The implementation uses Unifonic Campaigns modules for promotional SMS and chatbots, with marketing automation elements configured for scheduled and triggered campaigns, customer segmentation, message templates, and personalization tokens. Campaign orchestration was configured to support promotional messaging and automated customer journeys across SMS and conversational channels.
Operational integrations consolidate customer profiles and event data from Panda Retail Companys ecommerce platform and store systems into the Unifonic Campaigns environment, enabling CRM-aligned audience targeting and trigger-based communications. The deployment covers marketing, CRM, and customer service functions within Panda Retail Companys Saudi retail operations and supports omnichannel engagement across online and physical stores.
Governance was structured around centralized campaign management, role-based access for marketing and CRM teams, and content approval workflows to control promotional sends and chatbot interactions. The implementation emphasizes campaign orchestration and automated messaging governance consistent with Marketing Automation practices.
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Rizek | Professional Services | 10 | $1M | United Arab Emirates | Unifonic | Unifonic Campaigns | Marketing Automation | 2019 | n/a |
In 2019, Rizek integrated Unifonic’s SMS API for transactional push notifications and personalized messaging under the Marketing Automation category, and use of Unifonic Campaigns is inferred from their stated plans to expand to additional Unifonic channels. The initial deployment focused on supporting on demand service confirmations and customer updates across the United Arab Emirates to address delivery reliability and SMS dropout challenges.
Technical configuration emphasized SMS transactional routing, message personalization templates, and campaign orchestration capabilities consistent with Unifonic Campaigns, integrated into Rizek’s marketing CRM and operations workflows to automate confirmations and status messages. Operational scope covered marketing CRM and operations functions, with delivery optimization and routing logic applied to improve reliability and reduce SMS dropout in the UAE.
Planned expansion from SMS to additional Unifonic channels indicates a phased rollout and centralized channel orchestration approach using Unifonic Campaigns, aligning messaging templates and notification workflows across teams. Outcomes explicitly reported include improved messaging reliability and reduced SMS dropout in the UAE.
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