List of UpGuard User Risk Customers
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United States
Since 2010, our global team of researchers has been studying UpGuard User Risk customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased UpGuard User Risk for Risk Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using UpGuard User Risk for Risk Management include: MattressFirm, a United States based Retail organisation with 6500 employees and revenues of $4.50 billion, Morningstar, a United States based Banking and Financial Services organisation with 11115 employees and revenues of $2.28 billion, St John WA, a Australia based Healthcare organisation with 5200 employees and revenues of $440.0 million and many others.
Contact us if you need a completed and verified list of companies using UpGuard User Risk, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The UpGuard User Risk customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
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MattressFirm | Retail | 6500 | $4.5B | United States | UpGuard | UpGuard User Risk | Risk Management | 2021 | n/a | In 2021, Mattress Firm implemented UpGuard User Risk as part of its Risk Management tooling across the organization. The UpGuard case study documents Vendor Risk and BreachSight usage and states Mattress Firm leverages UpGuard to continuously monitor vendors and external risk vectors, the presence of UpGuard User Risk is inferred within that broader UpGuard deployment rather than explicitly detailed in the source material. The implementation focused on continuous monitoring and incident visibility, aligning with Risk Management functional capabilities such as automated alerts, centralized risk dashboards, and remediation workflow orchestration. UpGuard User Risk is described in the narrative as a component of the UpGuard suite, while the documented deployment explicitly references Vendor Risk and BreachSight for external threat and vendor posture monitoring. Operational coverage centered on Mattress Firms retail security and vendor risk program in the United States, with the platform supporting security teams and vendor risk owners responsible for third party oversight. Integrations are limited in the source to the broader UpGuard ecosystem, the deployment emphasized ongoing vendor monitoring and breach detection alongside user risk signals inferred from the adoption of UpGuard products. Governance changes emphasized stronger visibility and formalized remediation workflows within vendor and security operations, improving triage and response procedures as described in the case study. The narrative links UpGuard User Risk to Mattress Firm Risk Management practices, noting that the explicit documented outcomes are improved visibility and remediation workflows while specific User Risk module details remain inferred from the UpGuard deployment. | |
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Morningstar | Banking and Financial Services | 11115 | $2.3B | United States | UpGuard | UpGuard User Risk | Risk Management | 2022 | n/a | In 2022 Morningstar implemented UpGuard User Risk as part of its broader UpGuard platform engagement to address third party vendor risk management and breach monitoring, placing the implementation in the Risk Management application category. UpGuard was documented as Morningstar's platform for third party vendor risk management and breach monitoring, and usage of the UpGuard User Risk module is inferred from Morningstar's documented UpGuard deployment which references vendor risk and BreachSight capabilities. The implementation emphasized vendor risk assessment workflows and continuous breach monitoring, leveraging UpGuard User Risk aligned capabilities such as account exposure detection, credential leak monitoring, and alerting typical of user risk modules. Configuration work was focused on standardized assessment templates, automated evidence collection, and risk scoring workflows consistent with Risk Management practice. Operational coverage centered on vendor risk teams and security operations, supporting ongoing vendor governance and breach response processes across Morningstar's risk management organization. Business functions impacted include third party risk management, security operations, and vendor governance, with UpGuard User Risk positioned to augment continuous monitoring and incident detection. Governance changes included formalizing TPRM workflows and orchestration for vendor reviews, and integrating continuous breach monitoring into routine vendor assessments. According to UpGuard documentation, the platform deployment helped increase assessment throughput and reduce review time, outcomes that align with the operational objectives for Morningstar's Risk Management use of UpGuard User Risk. | |
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St John WA | Healthcare | 5200 | $440M | Australia | UpGuard | UpGuard User Risk | Risk Management | 2022 | n/a | In 2022, St John WA implemented UpGuard User Risk within its Risk Management tooling. The deployment leveraged UpGuard to discover, assess and monitor thousands of third party vendors across Western Australia, establishing vendor discovery, assessment automation and continuous monitoring capabilities consistent with vendor risk management workflows. Operational usage targeted procurement and third party risk functions, instrumenting vendor assessments and compliance workflows across the organization. The UpGuard case study documents extensive use of Vendor Risk and BreachSight for procurement and third party risk, the specific use of UpGuard User Risk is inferred from the broader UpGuard deployment rather than explicitly cited. St John WA reported saving approximately 2,000 assessment hours per year and improving compliance workflows as outcomes of the UpGuard implementation. |
Buyer Intent: Companies Evaluating UpGuard User Risk
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