List of UrBox Customers
Since 2010, our global team of researchers has been studying UrBox customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased UrBox for Customer Loyalty from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using UrBox for Customer Loyalty include: VietJet Air, a Vietnam based Aerospace and Defense organisation with 3850 employees and revenues of $2.33 billion, Vietcombank, a Vietnam based Banking and Financial Services organisation with 24280 employees and revenues of $1.72 billion, Saigon Co.op, a Vietnam based Retail organisation with 6000 employees and revenues of $1.20 billion, Visa Vietnam, a Vietnam based Professional Services organisation with 10 employees and revenues of $2.0 million and many others.
Contact us if you need a completed and verified list of companies using UrBox, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The UrBox customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
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Saigon Co.op | Retail | 6000 | $1.2B | Vietnam | UrBox | UrBox | Customer Loyalty | 2023 | n/a | In 2023, Saigon Co.op and UrBox signed a strategic cooperation to digitize Co.opmart shopping vouchers and launch UrBox as an electronic voucher platform. The UrBox application is positioned in the Customer Loyalty category and the initial deployment focused on distributing E-vouchers through UrBox platforms to support customer service and retail promotions across Saigon Co.op outlets. The implementation centers on E-voucher issuance and mobile presentation workflows, with E-vouchers displayed as codes on customer mobile devices for one touch presentation at the cashier. E-vouchers are issued to all individual customers shopping at Saigon Co.op retail systems and maintain the same denominations as existing paper vouchers, while UrBox App features such as expiration reminders, store suggestion logic, and easy sharing and gifting are used to reduce voucher loss and improve redemption convenience. Operationally, E-vouchers were distributed via the UrBox mobile application and UrBox's network of more than 200 corporate gift programs, with acceptance initially at Co.opmart supermarkets, Co.opXtra hypermarkets, and Finelife high end supermarkets nationwide. The rollout plan explicitly provides for expansion to additional Saigon Co.op retail systems including Co.op Food safe food stores, Co.op Smiles, Cheers convenience stores, and Saigon Co.op online channels such as cooponline.vn and the SAIGON CO.OP mobile application, preserving a single voucher format across channels. Governance and program evolution are organized as a joint research and implementation effort between Saigon Co.op and UrBox to apply UrBox's gift warehouse capabilities and technology to Saigon Co.op membership programs, and to diversify promotional, entertainment, and sales campaign mechanics. Stated outcomes include improved customer service quality, expanded reach to millions of customers, digitized gift experiences, and consumer benefits such as time savings, reduced risk of lost vouchers, optimized shopping costs, and more convenient payment operations. | |
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Vietcombank | Banking and Financial Services | 24280 | $1.7B | Vietnam | UrBox | UrBox | Customer Loyalty | 2023 | n/a | In 2023, Vietcombank integrated UrBox's e-gift catalogue into its VCB Rewards loyalty program. The UrBox implementation augmented Vietcombank's Customer Loyalty capabilities by enabling customers to redeem reward points for UrBox vouchers and by expanding digital redemption options available through the bank's member channels. Implemented as a CRM and loyalty extension in Vietnam, UrBox brought e-gift catalogue provisioning, points-to-voucher redemption workflows, and member-facing voucher checkout into the VCB Rewards operational scope. The deployment focused on the VCB Rewards membership base and impacted customer loyalty and rewards operations teams, and the rollout went live in 2023, increasing reward choice for members. | |
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VietJet Air | Aerospace and Defense | 3850 | $2.3B | Vietnam | UrBox | UrBox | Customer Loyalty | 2023 | n/a | In 2023, VietJet Air deployed UrBox as part of its SkyJoy loyalty program in Vietnam. The UrBox Customer Loyalty implementation extended VietJet Air's CRM capabilities, enabling SkyPoints redemption for UrBox e vouchers and promotions across participating partner merchants. Core modules implemented included e voucher issuance, promotion configuration, and redemption workflow automation tied to the SkyJoy member ledger. The deployment supported merchant onboarding and voucher catalog management so diverse merchant and voucher offerings could be presented to members. Operational scope centered on the SkyJoy program in Vietnam, impacting loyalty, CRM, and customer marketing functions. Rollout began with SkyJoy in 2023 and broadened the program's merchant and voucher offerings over subsequent phases. | |
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Professional Services | 10 | $2M | Vietnam | UrBox | UrBox | Customer Loyalty | 2025 | n/a |
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Buyer Intent: Companies Evaluating UrBox
- Asahi Mutual Life Insurance Company, a Japan based Insurance organization with 18724 Employees
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