List of vChat Customers
vChat
102, Thai Thinh Street, Trung Liet Ward, Dong Da District,,
Hanoi, n/a,
Vietnam
Hanoi, n/a,
Vietnam
84 39 2250 821
Professional Services
10
$1M
Since 2010, our global team of researchers has been studying vChat customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased vChat for Chatbots and Conversational AI from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using vChat for Chatbots and Conversational AI include: Lien a, a Vietnam based Manufacturing organisation with 1000 employees and revenues of $200.0 million, Rang Dong Light Bulb and Thermos, a Vietnam based Manufacturing organisation with 2300 employees and revenues of $147.0 million, Nguyen Pham Viet Beverage, a Vietnam based Consumer Packaged Goods organisation with 500 employees and revenues of $55.0 million, Mutosi Group, a Vietnam based Retail organisation with 51 employees and revenues of $8.0 million, Tan Hung Ha Vietnam, a Vietnam based Distribution organisation with 100 employees and revenues of $8.0 million and many others.
Contact us if you need a completed and verified list of companies using vChat, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The vChat customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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A&B VIETNAM INVESTMENT JSC | Consumer Packaged Goods | 17 | $2M | Vietnam | vChat | vChat | Chatbots and Conversational AI | 2023 | n/a |
In 2023, A&B VIETNAM INVESTMENT JSC deployed vChat on its website as a Chatbots and Conversational AI solution. The deployment focuses on web-based customer engagement for the consumer packaged goods business, providing an embedded chat widget to handle product queries and general online inquiries. vChat serves front-line online support and lead capture functions, aligning the application to marketing and customer service workflows.
Configuration centers on conversational flow design and FAQ automation to reduce manual handling of routine questions, with content tuned to CPG product information and purchase guidance. The implementation is managed internally through site content updates and conversational script revisions, and operational scope is limited to the corporate website rather than broader enterprise systems. A&B VIETNAM INVESTMENT JSC vChat Chatbots and Conversational AI supports customer engagement and online inquiry handling as the primary business function.
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AnhDuy Audio | Manufacturing | 10 | $2M | Vietnam | vChat | vChat | Chatbots and Conversational AI | 2020 | n/a |
In 2020, AnhDuy Audio implemented vChat on its public website using vChat as a Chatbots and Conversational AI solution to introduce a conversational interface for customer engagement, handling product inquiries and basic pre-sales questions. The deployment is focused on external web interactions for the Vietnam-based manufacturer and is scoped to the site rather than broader internal systems.
The vChat implementation is delivered as a browser-embedded chat widget configured with conversational flows, FAQ intents, and lead capture prompts consistent with Chatbots and Conversational AI platforms. Operational ownership rests with customer service and sales functions, with a lightweight governance model and iterative content updates managed in-house given the company size. This AnhDuy Audio vChat deployment links the application, Chatbots and Conversational AI, directly to customer engagement and pre-sales workflows.
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ASIA VINA EVENT & TEAM BUILDING | Professional Services | 10 | $2M | Vietnam | vChat | vChat | Chatbots and Conversational AI | 2022 | n/a |
In 2022, ASIA VINA EVENT & TEAM BUILDING implemented vChat as its Chatbots and Conversational AI solution on its public website. The deployment is delivered as an embedded web chat widget that handles customer inquiries, event booking questions, and basic lead capture for a small professional services operation. vChat is configured to run conversational flows and automated responses to route requests to the events team.
Configuration work focused on scripting conversational flows, intent recognition, and template responses within vChat, using the vChat management console to manage messages and fallback routing. Operational ownership sits with the core events and customer service staff, who maintain chat content and manage handovers to human agents when needed. Integration with the website occurred by embedding vChat on asiavina.net through a client side script snippet, aligning the Chatbots and Conversational AI deployment with the company website front end and contact workflows.
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Banbuonden | Manufacturing | 10 | $2M | Vietnam | vChat | vChat | Chatbots and Conversational AI | 2022 | n/a |
In 2022, Banbuonden implemented vChat on its website, placing the solution into production as a customer-facing conversational layer. vChat is being used as a Chatbots and Conversational AI application to handle web inquiries and route customer interactions into the company’s existing support and sales channels. The scope is explicitly the website interface, aligning with a small manufacturing organization with 10 employees and a focus on customer engagement rather than broad enterprise integration.
Configuration emphasized core conversational capabilities such as intent recognition, scripted FAQ flows, web chat widget deployment, session logging, and basic knowledge base-driven responses. vChat was provisioned with template-based reply sets and lightweight administrative controls to allow the internal operations team to update dialogs and FAQs without external vendor intervention. This setup reflects category-aligned functionality for Chatbots and Conversational AI, including automated handling of routine queries and escalation to human staff for complex issues.
Operational governance is internal, with the company’s operations team owning content updates and conversational policy, and the web-embedded vChat widget serving as the single channel for inbound customer dialogue. Rollout and maintenance are oriented to incremental updates on the website, centralizing incoming customer queries through vChat to streamline support and sales touchpoints while retaining manual handover to staff when required.
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Bang kinh van phong | Education | 10 | $2M | Vietnam | vChat | vChat | Chatbots and Conversational AI | 2020 | n/a |
In 2020, Bang kinh van phong deployed vChat on its website. vChat is a Chatbots and Conversational AI application that provides a web-based conversational interface for visitor engagement, customer inquiries, and basic lead capture.
The implementation centers on conversational workflows and FAQ automation, using intent recognition and scripted response flows to handle common questions and route complex interactions to a human. Functional capabilities implemented include a chat widget, knowledge base driven responses, lead capture forms, and escalation triggers for manual follow-up.
Operational coverage is limited to the company website and targets customer support and sales functions for web visitors, managed by internal staff consistent with the company size. Governance and process changes focus on maintaining conversation scripts, updating knowledge base content, and monitoring built-in conversation analytics in vChat.
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Construction and Real Estate | 10 | $2M | Vietnam | vChat | vChat | Chatbots and Conversational AI | 2023 | n/a |
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Oil, Gas and Chemicals | 10 | $2M | Vietnam | vChat | vChat | Chatbots and Conversational AI | 2020 | n/a |
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Professional Services | 10 | $2M | Vietnam | vChat | vChat | Chatbots and Conversational AI | 2020 | n/a |
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Professional Services | 59 | $6M | Vietnam | vChat | vChat | Chatbots and Conversational AI | 2022 | n/a |
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Manufacturing | 10 | $2M | Vietnam | vChat | vChat | Chatbots and Conversational AI | 2021 | n/a |
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Showing 1 to 10 of 79 entries
Buyer Intent: Companies Evaluating vChat
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Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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FAQ - APPS RUN THE WORLD vChat Coverage
vChat is a Chatbots and Conversational AI solution from vChat.
Companies worldwide use vChat, from small firms to large enterprises across 21+ industries.
Organizations such as Lien a, Rang Dong Light Bulb and Thermos, Nguyen Pham Viet Beverage, Mutosi Group and Tan Hung Ha Vietnam are recorded users of
vChat for Chatbots and Conversational AI.
Companies using vChat are most concentrated in Manufacturing, Consumer Packaged Goods and Retail, with adoption spanning over 21 industries.
Companies using vChat are most concentrated in Vietnam, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of vChat across Americas, EMEA, and APAC.
Companies using vChat range from small businesses with 0-100 employees - 96.2%, to mid-sized firms with 101-1,000 employees - 2.53%, large organizations with 1,001-10,000 employees - 1.27%, and global enterprises with 10,000+ employees - 0%.
Customers of vChat include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified vChat customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Chatbots and Conversational AI.