List of Vocus Voice Customers
Melbourne, 3000, VIC,
Australia
Since 2010, our global team of researchers has been studying Vocus Voice customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Vocus Voice for PBX, VoiP and Phone Systems from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Vocus Voice for PBX, VoiP and Phone Systems include: Peabody Australia, a Australia based Oil, Gas and Chemicals organisation with 2100 employees and revenues of $2.27 billion, Nib Health Funds, a Australia based Insurance organisation with 1870 employees and revenues of $2.23 billion, Brownes Dairy, a Australia based Consumer Packaged Goods organisation with 450 employees and revenues of $70.0 million, Amnesty International Australia, a Australia based Professional Services organisation with 190 employees and revenues of $42.0 million and many others.
Contact us if you need a completed and verified list of companies using Vocus Voice, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Vocus Voice customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
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Amnesty International Australia | Professional Services | 190 | $42M | Australia | Vocus Group | Vocus Voice | PBX, VoiP and Phone Systems | 2021 | n/a | In 2021, Amnesty International Australia deployed Vocus Voice in the PBX, VoiP and Phone Systems category to modernize communications and collaboration across its Australian state offices. The implementation focused on workplace ICT modernization, enabling high-definition video conferencing and cloud-based communications for internal communications teams and distributed staff. Vocus Voice was provisioned as a cloud PBX and VoIP telephony platform, with explicit SIP Trunks used for session routing and external PSTN access. Configuration work included VoIP call routing, DID number provisioning, and support for high-definition conferencing streams, consistent with cloud communications and PBX operational workflows. The deployment integrated Vocus-supplied internet, Ethernet, IP transit, and SIP trunks to deliver end-to-end connectivity and voice transport across sites. Operational coverage spanned multiple state offices in Australia and supported communications and collaboration business functions through unified voice and video channels. The solution was rolled out across state offices in Australia and delivered stated outcomes of scalability, cost savings, and improved user adoption. Vocus Voice and the bundled connectivity components enabled a move to cloud-based communications, with SIP Trunks explicitly referenced as the trunking technology used in the case study. | |
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Brownes Dairy | Consumer Packaged Goods | 450 | $70M | Australia | Vocus Group | Vocus Voice | PBX, VoiP and Phone Systems | 2017 | n/a | In 2017 Brownes Dairy implemented Vocus Voice, deploying the application as its core telephony platform in the PBX, VoiP and Phone Systems category. The migration was executed within a six month window after a change of business ownership, and the vendor selection prioritized 24/7 availability, reliability, flexibility, scalability, manageability and cost effectiveness. Vocus Voice was provisioned as a fully integrated telephony layer tied into a connected network and converged infrastructure, with the deployment leveraging VCE converged infrastructure for consolidated compute and network resources. Functional capabilities delivered included cloud-hosted PBX services, centralized call management and administration, and standard PBX, VoIP operational workflows consistent with the PBX, VoiP and Phone Systems category. The implementation united network, telephony and infrastructure stacks to support Brownes Dairy operations that deliver product across Australia, and it addressed business functions including IT operations, customer service and logistics communications. Integrations focused on network convergence and infrastructure assurance rather than point integrations with other enterprise applications. Governance emphasized managed service reliability and vendor SLAs to meet the 24/7 availability requirement, with centralized administration and predictable operating cost structures to reduce day to day IT support burden. The rollout was completed rapidly to meet the six month deadline, and operational adoption was monitored through centralized management and support processes. Explicit outcomes reported by Brownes Dairy included a highly secure, available environment with no unplanned outages in 5 years, minimal IT support with high user adoption and satisfaction, and high performance VCE converged infrastructure with assured performance and predictable IT costs with no unplanned CAPEX required in 5 years. | |
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Nib Health Funds | Insurance | 1870 | $2.2B | Australia | Vocus Group | Vocus Voice | PBX, VoiP and Phone Systems | 2020 | n/a | In 2020, Nib Health Funds deployed Vocus Voice to modernise its contact centre and internal communications across Australia and New Zealand. The Vocus Voice implementation used a trans Tasman IP WAN and SIP Voice Connect solution under the PBX, VoiP and Phone Systems category to support customer service operations and unified communications. The implementation prioritized contact centre and unified communications capabilities, delivering SIP trunking, central call routing and flexible call routing logic to manage peaks and troughs in demand. Vocus Voice provided unified communications features for internal teams and enabled the contact centre to scale call distribution across the ANZ region. Operational coverage included nib's Australia and New Zealand contact centre footprint, consolidating voice routing and internal voice traffic over the trans Tasman IP WAN. Governance and rollout emphasized regional orchestration and centralised voice management, and the project delivered greater scalability, improved customer service capability, and cost savings as reported in the project summary. | |
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Oil, Gas and Chemicals | 2100 | $2.3B | Australia | Vocus Group | Vocus Voice | PBX, VoiP and Phone Systems | 2021 | n/a |
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Buyer Intent: Companies Evaluating Vocus Voice
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