List of VortexCRM Customers
Metamorfosi, 144 52,
Greece
Since 2010, our global team of researchers has been studying VortexCRM customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased VortexCRM for CRM from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using VortexCRM for CRM include: Fourlis Group, a Greece based Retail organisation with 4400 employees and revenues of $572.0 million, Mitsis Hotels Greece, a Greece based Leisure and Hospitality organisation with 4800 employees and revenues of $220.0 million, Costa Navarino, a Greece based Leisure and Hospitality organisation with 2000 employees and revenues of $150.0 million and many others.
Contact us if you need a completed and verified list of companies using VortexCRM, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The VortexCRM customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
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Costa Navarino | Leisure and Hospitality | 2000 | $150M | Greece | Vortex Software | VortexCRM | CRM | 2021 | n/a | In 2021, Costa Navarino implemented VortexCRM from Vortex Software to centralize guest relationship management, deploying a CRM solution across its resort portfolio in Greece. The engagement is documented on the vendor featured-customer listings and is associated with hospitality guest-service coordination use cases. The VortexCRM implementation focuses on core hospitality CRM capabilities, including unified guest master records and stay history, reservation-linked guest servicing workflows, service request coordination for on-property teams, marketing campaign and loyalty management modules, and operational reporting and dashboards. Configuration work emphasized guest-centric workflow orchestration and role-based access for front desk, guest services, sales, and marketing teams. Operationally the deployment was scoped to Costa Navarino resorts in Greece and was structured as a centralized CRM instance serving multiple sites, enabling coordinated guest-service processes across properties. Integrations are aligned to on-property operational workflows and reservation touchpoints, supporting coordinated service fulfillment and campaign targeting across departments. Procurement and customer listing data point to a 2021 purchase timing, with a vendor-cited customer relationship consistent with a typical hospitality rollout schedule that can span into a subsequent go-live year. Governance attention centered on cross-department workflow alignment, master data consolidation, and phased adoption by guest-facing and commercial teams. | |
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Fourlis Group | Retail | 4400 | $572M | Greece | Vortex Software | VortexCRM | CRM | 2022 | n/a | In 2022, Fourlis Group implemented VortexCRM as part of Vortex Software's VORTEX suite. The VortexCRM deployment was aimed at supporting CRM-driven retail customer management and sales pipeline processes across Greece and Southeast Europe, aligning the Fourlis Group implementation with the CRM application category. Module usage of VortexCRM is inferred from Vortex Software customer listings and includes customer master and contact management, sales pipeline management and opportunity tracking, contact history and segmentation, and sales activity management. The VortexCRM application was positioned to centralize customer records and standardize pipeline workflows across retail sales and marketing functions. The VortexCRM deployment was executed within the vendor’s VORTEX suite architecture, implying modular suite integration and a centralized customer data model shared across Vortex modules. Operational coverage targeted retail sales, marketing and store operations teams across the Fourlis Group footprint in Greece and Southeast Europe. Vendor listings identify Fourlis Group as a featured Vortex customer and indicate the implementation followed Vortex’s typical regional rollout patterns. Governance emphasis focused on aligning sales pipeline processes and customer management practices to the VortexCRM configuration and suite-level data model. | |
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Mitsis Hotels Greece | Leisure and Hospitality | 4800 | $220M | Greece | Vortex Software | VortexCRM | CRM | 2023 | n/a | In 2023, Mitsis Hotels Greece implemented VortexCRM from Vortex Software. VortexCRM is deployed as a CRM application to manage guest relationships and operational CRM workflows across its hotel portfolio in Greece, aligning with the CRM category requirements for hospitality customer data management. The deployment focuses on core CRM capabilities common to hospitality CRM systems, including centralized guest profile management, guest history and preference capture, segmentation for targeted communications, campaign management and operational workflow support for guest service requests. VortexCRM is configured to support property-level operational CRM workflows while maintaining a centralized customer master for group-level marketing and service orchestration. Integrations are concentrated on operational touch points typical for hotel CRM deployments, with VortexCRM expected to interface with property management and reservations systems, point of sale and central back office systems to consolidate guest interactions and transactional context. The implementation covers Mitsis Group properties in Greece and impacts guest services, marketing, front office and reservations operations across the portfolio. Governance and rollout were organized as a phased program, with the 2023 purchase followed by a conservative phased rollout into 2024 to align property operations and CRM processes. Governance concentrated on centralizing guest data and standardizing operational CRM workflows to enable consistent guest engagement across sites. |
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