List of Waystar Claims Management Customers
Lehi, 84043, UT,
United States
Since 2010, our global team of researchers has been studying Waystar Claims Management customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Waystar Claims Management for Insurance Claims Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Waystar Claims Management for Insurance Claims Management include: Waystar, a United States based Professional Services organisation with 1500 employees and revenues of $944.0 million, U.S. Digestive Health, a United States based Healthcare organisation with 1250 employees and revenues of $350.0 million and many others.
Contact us if you need a completed and verified list of companies using Waystar Claims Management, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Waystar Claims Management customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
Apply Filters For Customers
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
 |
U.S. Digestive Health | Healthcare | 1250 | $350M | United States | Waystar | Waystar Claims Management | Insurance Claims Management | 2025 | n/a | In 2025, U.S. Digestive Health implemented Waystar Claims Management to centralize and streamline claims handling within its Insurance Claims Management function and broader revenue cycle operations. The deployment positioned Waystar Claims Management as a daily operational tool for revenue cycle staff and patient access teams, with explicit focus on claims intake, estimation, adjudication, and payer engagement workflows. The implementation configured Waystar modules including Claim Management, Claim + Payer Payment Management, Denial Prevention + Recovery, and Analytics + Reporting, alongside automated estimates for patient financial notification before care. These components were used to surface gaps through reporting and to operationalize denial prevention workflows, faster bulk resubmissions, and automated patient estimate generation, reducing manual effort in billing and collections processes. Operational coverage centered on revenue cycle management, back-end billing operations, patient financial counseling, and provider reimbursement workflows, with the Claim Management solution described as a primary daily interface for staff. The initiative preserved a continuous feedback loop between U.S. Digestive Health revenue cycle leadership and Waystar, allowing product and workflow adjustments based on operational feedback. Outcomes stated by U.S. Digestive Health include faster payments at lower cost, improved patient experience through no surprise estimates, and reduced weekly workload hours from smarter denial prevention and bulk resubmissions. Vice President of Revenue Cycle Management Sarah Alcorn cited both operational efficiency gains and vendor responsiveness, noting Waystar implements feedback that improves revenue cycle results. | |
|
|
Waystar | Professional Services | 1500 | $944M | United States | Waystar | Waystar Claims Management | Insurance Claims Management | 2020 | n/a | In 2020, Waystar deployed Waystar Claims Management, an Insurance Claims Management solution, to automate claim status verification for Avera Health's revenue cycle operations. The implementation addressed a growing backlog across dozens of hospitals in South Dakota and parts of Minnesota, Iowa and Nebraska, where staff had been manually querying payer portals and logging statuses, with individual staff previously responsible for closing roughly 13,452 claims per year. The core implementation centered on Waystar Claim Monitoring capabilities, including automated claim status discovery, built in RPA web bots that source data from payer websites, and workqueue triage that isolates claims requiring human intervention. Waystar Claims Management was configured to remove nonactionable claims from workqueues, surface actionable payer intelligence, and accelerate claims routing within the central business office workflow. Integration work focused on connecting Waystar Claim Monitoring directly with the health system's MEDITECH environment, enabling automated status verification to feed into existing revenue cycle workflows and case management records. Operational coverage included the central business office and AR management teams across multiple facilities, with the system instrumented to support automated work distribution and staff productivity improvements. Governance and rollout were led by Avera Health’s Vice President of Central Business Office Services, with a rapid implementation timeline to meet requirements for automation, accuracy, and MEDITECH interoperability. Outcomes reported in the first year with Waystar Claims Management include $20.6 million in accelerated cash flow, average AR days reduced by 7, Medicare accounts over 90 days dropping from 10 percent to 6 percent and Blue Cross accounts over 90 days dropping from 20 percent to 7 percent, an increase in annual claims worked per staff member from 13,452 to 15,001, over 80 percent of claims removed from manual queues, and timely filing write offs to net revenue down 0.9 percent. |
Buyer Intent: Companies Evaluating Waystar Claims Management
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
|---|---|---|---|---|---|---|---|---|
| No data found | ||||||||