Waystar
1550 Digital Drive Suite 300,
Lehi, 84043, UT,
United States
Lehi, 84043, UT,
United States
1 844-492-9782
Professional Services
Waystar Technographics
Waystar Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Waystar and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1500 Waystar employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Waystar has purchased the following applications: Microsoft Dynamics GP for ERP Financial in 2012, Lever by Employ for Applicant Tracking System in 2018, Waystar Claims Management for Insurance Claims Management in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Waystar is running and its propensity to invest more and deepen its relationship with Microsoft , Oracle , Employ or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Waystar revenues, which have grown to $1.10 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Waystar intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Waystar is the combination of Navicure and ZirMed, the two top-rated providers of revenue cycle technologies. Waystar delivers innovative technology solutions that simplify and unify the revenue cycle to enable healthcare organizations to collect more and reduce the cost and effort of managing payer reimbursement and patient billing and payments.
Waystar Tech Stack and Enterprise Applications
Waystar ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Microsoft | Legacy | Microsoft Dynamics GP | ERP Financial | ERP | n/a | 2012 | 2012 |
In 2012, Waystar deployed Microsoft Dynamics GP to manage client invoicing and payments. Waystar implemented Microsoft Dynamics GP as an ERP Financial application to centralize billing, invoice edits, and payment tracking for finance and client services functions.
Configuration emphasized core ERP Financial modules, including accounts receivable, general ledger, cash management, and billing. The implementation enabled invoice creation, controlled invoice editing, payment application, and cash reconciliation workflows, leveraging Microsoft Dynamics GP capabilities and standard financial workflow automation.
Operational coverage focused on the finance and billing teams within Waystar, with governance configured around role based access, audit logging, segregation of duties, and approval workflows for invoice changes. Microsoft Dynamics GP was positioned as the authoritative system of record for client billing and payment transactions in the companys ERP Financial landscape.
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ERP Financial | ERP |
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2017 | 2017 |
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Waystar HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Employ | Legacy | Lever by Employ | Applicant Tracking System | HCM | n/a | 2018 | 2018 |
In 2018, Waystar implemented Lever by Employ as its Applicant Tracking System. The implementation established Lever by Employ as the platform for centralizing candidate intake and managing recruiting workflows for Waystar, a United States professional services firm with approximately 1500 employees and reported revenue of 944000000.
Lever by Employ was embedded on Waystar's website to host job postings and capture applications, making the career site the primary sourcing touchpoint. Configuration and operational focus aligned with standard Applicant Tracking System capabilities, including job posting management, candidate tracking, interview coordination, pipeline and offer management, and recruiting workflow standardization to support hiring managers and talent acquisition teams.
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Recruiting, Applicant Tracking System | HCM |
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2018 | 2018 |
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Waystar ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Waystar | Legacy | Waystar Claims Management | Insurance Claims Management | ERP Services and Operations | n/a | 2020 | 2020 |
In 2020, Waystar deployed Waystar Claims Management, an Insurance Claims Management solution, to automate claim status verification for Avera Health's revenue cycle operations. The implementation addressed a growing backlog across dozens of hospitals in South Dakota and parts of Minnesota, Iowa and Nebraska, where staff had been manually querying payer portals and logging statuses, with individual staff previously responsible for closing roughly 13,452 claims per year.
The core implementation centered on Waystar Claim Monitoring capabilities, including automated claim status discovery, built in RPA web bots that source data from payer websites, and workqueue triage that isolates claims requiring human intervention. Waystar Claims Management was configured to remove nonactionable claims from workqueues, surface actionable payer intelligence, and accelerate claims routing within the central business office workflow.
Integration work focused on connecting Waystar Claim Monitoring directly with the health system's MEDITECH environment, enabling automated status verification to feed into existing revenue cycle workflows and case management records. Operational coverage included the central business office and AR management teams across multiple facilities, with the system instrumented to support automated work distribution and staff productivity improvements.
Governance and rollout were led by Avera Health’s Vice President of Central Business Office Services, with a rapid implementation timeline to meet requirements for automation, accuracy, and MEDITECH interoperability. Outcomes reported in the first year with Waystar Claims Management include $20.6 million in accelerated cash flow, average AR days reduced by 7, Medicare accounts over 90 days dropping from 10 percent to 6 percent and Blue Cross accounts over 90 days dropping from 20 percent to 7 percent, an increase in annual claims worked per staff member from 13,452 to 15,001, over 80 percent of claims removed from manual queues, and timely filing write offs to net revenue down 0.9 percent.
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Waystar AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Chatbots and Conversational AI | AI-Powered Application |
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2020 | 2020 |
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Chatbots and Conversational AI | AI-Powered Application |
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2020 | 2020 |
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Chatbots and Conversational AI | AI-Powered Application |
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2020 | 2020 |
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Chatbots and Conversational AI | AI-Powered Application |
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2021 | 2021 |
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Waystar Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2018 | 2018 |
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Waystar Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2021 | 2021 |
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Waystar CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Account Based Marketing | CRM |
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2020 | 2020 |
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Account Based Marketing | CRM |
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2022 | 2022 |
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Account Based Marketing, Sales Engagement | CRM |
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2020 | 2020 |
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CRM | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2017 | 2017 |
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Customer Experience | CRM |
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2020 | 2020 |
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Data Management Platform | CRM |
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2020 | 2020 |
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Data Management Platform | CRM |
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2020 | 2020 |
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Data Management Platform | CRM |
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2020 | 2020 |
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Data Management Platform | CRM |
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2020 | 2020 |
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Data Management Platform | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Waystar ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2013 | 2013 |
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Waystar TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2019 | 2019 |
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Waystar IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2024 | 2024 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Waystar CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Secure Web Gateways (SWG) | CyberSecurity |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Waystar
| First Name | Last Name | Title | Function | Department | Phone | |
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Chief Financial Officer | CXO | Finance | |
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Accounting and Reporting Manager | Manager | Finance | |
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Senior Talent Acquisition Partner | Manager | HR | |
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Director Talent Acquisition | Director | HR | |
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Talent Acquisition Partner / Recruiter | Manager | HR | |
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Talent Acquisition Partner | Manager | HR | |
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Apps Being Evaluated by Waystar Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Waystar IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Waystar digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Waystar Technographics
Waystar is a Professional Services organization based in United States,
with around 1500 employees and annual revenues of $1.10 billion.
Waystar operates a diverse technology stack with applications such as
Microsoft Dynamics GP, Lever by Employ and Waystar Claims Management,
covering areas like ERP Financial, Applicant Tracking System and Insurance Claims Management.
Waystar has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Microsoft, Employ and Waystar.
Waystar recently adopted applications including
Google Cloud Platform (GCP) in 2024, Zoominfo Platform in 2022 and Ruby Live Chat in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Waystar’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Waystar’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Waystar technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.