List of Well Revolution Plait Customers
Auckland, 1010,
New Zealand
Since 2010, our global team of researchers has been studying Well Revolution Plait customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Well Revolution Plait for Customer Support from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Well Revolution Plait for Customer Support include: Infinity Dermatology United States, a United States based Healthcare organisation with 180 employees and revenues of $35.0 million, OmniHealth New Zealand, a New Zealand based Healthcare organisation with 400 employees and revenues of $20.0 million, Well Revolution, a New Zealand based Healthcare organisation with 10 employees and revenues of $1.0 million, Auckland Pet Hospital New Zealand, a New Zealand based Healthcare organisation with 18 employees and revenues of $1.0 million and many others.
Contact us if you need a completed and verified list of companies using Well Revolution Plait, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Well Revolution Plait customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Auckland Pet Hospital New Zealand | Healthcare | 18 | $1M | New Zealand | Well Revolution | Well Revolution Plait | Customer Support | 2024 | n/a |
In 2024, Auckland Pet Hospital New Zealand embedded Well Revolution Plait on its public website to centralize client inquiries and front desk interactions. Well Revolution Plait is implemented as a Customer Support application to capture web chat, contact form submissions and basic ticketing tied to client communications. The deployment uses a web hosted widget integrated into site pages and aligns with small practice architectures for client-facing support.
Configuration emphasizes a chat widget and inquiry routing that directs messages to reception and clinical support staff, with templated responses and ticket creation to maintain case continuity. Operational scope is a single-site clinic in New Zealand, with the application handling appointment inquiries, follow up communications and routine client support workflows. Governance and rollout appear focused on lightweight internal administration and staff level workflow ownership, with configuration and access controlled by clinic administrators.
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Infinity Dermatology United States | Healthcare | 180 | $35M | United States | Well Revolution | Well Revolution Plait | Customer Support | 2024 | n/a |
In 2024, Infinity Dermatology implemented Well Revolution Plait on its website. Infinity Dermatology uses Well Revolution Plait, a Customer Support application, to centralize patient-facing inquiries and web-originated service requests into a single support experience.
Well Revolution Plait was configured as a web-embedded interface that includes live chat, ticketing workflow, and a knowledge base component consistent with Customer Support platform capabilities. Configuration emphasizes automated triage, form-driven intake and routing rules to direct inquiries to front office and clinical administrative queues, with canned responses and workflow rules to accelerate case creation and assignment.
The deployment is surfaced directly on infinitydermatology.com, making the website the primary integration point for patient engagement. Operational coverage focuses on patient support and administrative functions across the practice, consolidating web contacts into a unified support queue for front-desk and clinical administrative teams to action.
Governance was established around a web-first rollout model with operations and patient access staff responsible for ongoing administration through the Well Revolution Plait management console. Standard routing and escalation paths were implemented during configuration to align support workflows with clinical scheduling and front-office processes.
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OmniHealth New Zealand | Healthcare | 400 | $20M | New Zealand | Well Revolution | Well Revolution Plait | Customer Support | 2022 | n/a |
In 2022, OmniHealth New Zealand licensed Well Revolution Plait to power patient messaging, telehealth and portal functions across its primary care clinic network. The deployment positioned Well Revolution Plait as the Customer Support application used to centralize patient communications and front-line service workflows across clinics.
Configuration focused on messaging and telehealth modules alongside a patient portal, enabling secure patient communications, virtual consultations and patient access workflows consistent with customer support and clinical communication use cases. The implementation incorporated role based access for clinicians and administrative staff, and automated notification and routing workflows to streamline inbound patient requests and telehealth session handling.
The platform integrated with Medtech ALEX to connect patient-facing interactions to clinic operational workflows, supporting message routing and telehealth access within the primary care network. Governance was established at the clinic network level to control licensing, user provisioning and rollout sequencing, and the program delivered measurable productivity gains for clinical teams while supporting continuity of care across OmniHealth New Zealand clinics.
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Healthcare | 10 | $1M | New Zealand | Well Revolution | Well Revolution Plait | Customer Support | 2024 | n/a |
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