List of WellSky Engagement Manager Customers
WellSky
11300 Switzer Rd,
Overland Park, 66210, KS,
United States
Overland Park, 66210, KS,
United States
1 913-307-1000
Professional Services
1600
$770M
Since 2010, our global team of researchers has been studying WellSky Engagement Manager customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased WellSky Engagement Manager for Patient Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using WellSky Engagement Manager for Patient Management include: Option Care Health, a United States based Healthcare organisation with 8000 employees and revenues of $5.00 billion, Mylyfe, a United States based Healthcare organisation with 550 employees and revenues of $121.0 million, BioMatrix Infusion Pharmacy, a United States based Healthcare organisation with 300 employees and revenues of $70.0 million and many others.
Contact us if you need a completed and verified list of companies using WellSky Engagement Manager, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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BioMatrix Infusion Pharmacy | Healthcare | 300 | $70M | United States | WellSky | WellSky Engagement Manager | Patient Management | 2017 | n/a |
In 2020 BioMatrix Infusion Pharmacy implemented WellSky Engagement Manager as part of a multi-application Patient Management strategy that also included CareTend and WellSky Managed Services. The deployment was executed within a broader program to create a singular operating system across nationwide specialty pharmacy locations, with the overall initiative staged in two phases beginning in 2017 to consolidate operations and standardize enterprise data and metrics.
WellSky Engagement Manager was configured to provide web and mobile based patient engagement capabilities, including secure text, chat, and e-signature functionality, with automated persistence of interaction data into the patient record. The implementation leveraged CareTend for clinical assessment workflows, enabling clinical documentation, automated workflow-driven business rules, and role based access to support clinical and support staff in Centers of Excellence focused on infused therapies and oral or self injectable specialty medications.
Architecturally the program used WellSky’s data migration utility to integrate many disparate pharmacy management systems onto a single platform, producing a singular instance model that centralized data and reporting. The integrated topology connected CareTend and WellSky Engagement Manager, enabling interoperability across clinical, fulfillment, and administrative processes and allowing prescriptions and patient data to be moved between locations to support business continuity during surges such as the early pandemic period.
Governance and operational change centered on standardizing workflows, defining user roles and responsibilities, and instituting a managed services arrangement with WellSky’s professional services team. That managed services relationship shifted upgrades to a quarterly cadence and provided a tighter feedback loop with the vendor, which BioMatrix reported reduced its volume of IT support tickets by 65 percent while preserving access to ongoing product updates.
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Mylyfe | Healthcare | 550 | $121M | United States | WellSky | WellSky Engagement Manager | Patient Management | 2020 | n/a |
In 2020 Mylyfe adopted WellSky Engagement Manager as part of a WellSky CareTend deployment to enable remote access and virtual patient workflows during the COVID-19 period, using the solution within its Patient Management stack. The implementation is described by the vendor as WellSky Engagement Manager from Citus Health, and Mylyfe positioned the application to support specialty pharmacy and home-infusion services in the United States.
The implementation centered on core Patient Management capabilities, explicitly deploying HIPAA compliant messaging, automated patient forms, and e-signature to streamline intake and refill workflows. WellSky Engagement Manager was integrated with WellSky CareTend to provide a unified intake and refill processing path, and configuration prioritized automated form routing, consent capture, and secure message threading for clinical teams and patients.
Operational scope covered specialty pharmacy operations and home infusion services, with the application supporting patient intake, refill processing, and virtual patient communication across Mylyfe clinical and pharmacy teams in the U.S. The deployment enabled remote access for clinicians and patients, shifting intake and refill interactions from manual paper and phone processes to electronic forms and secure messaging.
Governance emphasized HIPAA compliant messaging and electronic consent, with workflow changes focused on form automation and e-signature to accelerate patient intake and refill processing as cited by the vendor client highlight. The narrative documents a rapid, COVID period driven rollout that centralized Patient Management workflows inside WellSky Engagement Manager to improve virtual communication and reduce manual intake steps.
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Option Care Health | Healthcare | 8000 | $5.0B | United States | WellSky | WellSky Engagement Manager | Patient Management | 2022 | n/a |
In 2022, Option Care Health implemented WellSky Engagement Manager in a Patient Management deployment across more than 160 infusion and specialty pharmacy locations in the United States. The expansion accompanied a broader rollout of the WellSky CareTend platform, intended to modernize patient management and clinical workflows for home and site-based infusion care.
WellSky Engagement Manager was configured to provide patient engagement and communication, point-of-care workflow orchestration, and care coordination capabilities aligned with Patient Management functionality. Configuration work emphasized secure messaging, appointment and visit coordination, electronic clinical task lists, consent and care plan tracking, and routing of nursing and pharmacy tasks to support infusion and specialty pharmacy operations.
Integration was executed as part of the CareTend platform rollout, aligning Engagement Manager messaging and workflow services with CareTend operational modules across infusion centers and specialty pharmacy sites in the United States. The deployment targeted clinical operations, nursing, pharmacy services, and care coordination teams, centralizing configuration standards to enable a phased rollout across 160 plus locations.
Governance emphasized standardized workflow templates and centralized configuration control to support consistent point-of-care workflows and patient communications during the phased implementation. The rollout aimed to improve operational efficiency and patient satisfaction by modernizing patient-management and clinical workflow orchestration.
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FAQ - APPS RUN THE WORLD WellSky Engagement Manager Coverage
WellSky Engagement Manager is a Patient Management solution from WellSky.
Companies worldwide use WellSky Engagement Manager, from small firms to large enterprises across 21+ industries.
Organizations such as Option Care Health, Mylyfe and BioMatrix Infusion Pharmacy are recorded users of
WellSky Engagement Manager for Patient Management.
Companies using WellSky Engagement Manager are most concentrated in Healthcare, with adoption spanning over 21 industries.
Companies using WellSky Engagement Manager are most concentrated in United States, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of WellSky Engagement Manager across Americas, EMEA, and APAC.
Companies using WellSky Engagement Manager range from small businesses with 0-100 employees - 0%, to mid-sized firms with 101-1,000 employees - 66.67%, large organizations with 1,001-10,000 employees - 33.33%, and global enterprises with 10,000+ employees - 0%.
Customers of WellSky Engagement Manager include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified WellSky Engagement Manager customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Patient Management.