AI Buyer Insights:

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Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Michelin, an e2open customer evaluated Oracle Transportation Management

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

List of Wise CX Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight Insight Source
Carrefour Argentina Retail 18000 $6.0B Argentina WebCentrix Wise CX Customer Experience 2023 n/a In 2023, Carrefour Argentina deployed Wise CX on their website as a Customer Experience platform to capture on-site customer interactions and instrument digital storefront behavior. The Wise CX implementation is web-embedded, relying on client-side instrumentation and site widgets to deliver real-time interaction capture and to surface feedback at point of engagement. Carrefour Argentina configured Wise CX to provide common Customer Experience capabilities such as on-page feedback collection, web surveys, session analytics, and personalization triggers integrated into the storefront experience. Operational ownership sits with digital commerce and marketing functions, with direct impact on e-commerce, customer service triage, and online merchandising workflows, and governance centered on tag management and consent controls for web data capture.
Comercializadora Instapura Manufacturing 13 $3M Mexico WebCentrix Wise CX Customer Experience 2022 n/a In 2022, Comercializadora Instapura deployed Wise CX on its website, implementing a Customer Experience capability on the corporate storefront instapura.com.mx. Deployment was provisioned via vendor WebCentrix and targeted on-site engagement and experience instrumentation for the company’s Mexico-based operations. Wise CX was configured as a website-level customer engagement layer, aligned with Customer Experience workflows such as real-time chat, feedback capture, journey-triggered messaging, and experience analytics, implemented through front-end widget integration and client-side tracking. Operational ownership and governance were assigned to marketing and customer service functions to manage content, routing, and experience rules, and the deployment scope was limited to the primary corporate website.
E3 Ecommerce Argentina Professional Services 150 $12M Argentina WebCentrix Wise CX Customer Experience 2024 n/a In 2024, E3 Ecommerce Argentina deployed Wise CX on its website to centralize customer interactions and onsite experience management. Wise CX is implemented as a Customer Experience application embedded in the site front end, using a client side engagement widget together with backend services to capture conversations, session analytics, feedback, and personalization signals. The implementation leverages common Customer Experience capabilities such as real time chat, feedback capture, behavioral instrumentation, and routing controls to support e-commerce workflows on the corporate storefront. Deployment scope covers e-commerce operations, customer service, and marketing teams at E3 Ecommerce Argentina, instrumenting product pages, support entry points, and checkout touchpoints. Governance and operational configuration included role based access for support agents, tagging and routing rules for inquiries, and a phased rollout across site sections to control change and monitor interaction volumes.
Utilities 310 $248M Argentina WebCentrix Wise CX Customer Experience 2020 n/a
Insurance 2303 $370M Argentina WebCentrix Wise CX Customer Experience 2017 n/a
Manufacturing 425 $26M Mexico WebCentrix Wise CX Customer Experience 2022 n/a
Manufacturing 120 $150M Argentina WebCentrix Wise CX Customer Experience 2020 n/a
Professional Services 100 $10M Argentina WebCentrix Wise CX Customer Experience 2021 n/a
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