List of Wise CX Customers
Wise CX
Av. Sta. Fe 931 piso 4,
Buenos Aires, C1059,
Argentina
Buenos Aires, C1059,
Argentina
54 9 3515 685715
Professional Services
100
$10M
Since 2010, our global team of researchers has been studying Wise CX customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Wise CX for Customer Experience from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Wise CX for Customer Experience include: Carrefour Argentina, a Argentina based Retail organisation with 18000 employees and revenues of $6.00 billion, Sancor Salud Argentina, a Argentina based Insurance organisation with 2303 employees and revenues of $370.0 million, Ecogas, a Argentina based Utilities organisation with 310 employees and revenues of $248.0 million, Whirlpool Argentina, a Argentina based Manufacturing organisation with 120 employees and revenues of $150.0 million, Spring Air Mexico, a Mexico based Manufacturing organisation with 425 employees and revenues of $26.0 million and many others.
Contact us if you need a completed and verified list of companies using Wise CX, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Wise CX customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Carrefour Argentina | Retail | 18000 | $6.0B | Argentina | WebCentrix | Wise CX | Customer Experience | 2023 | n/a |
In 2023, Carrefour Argentina deployed Wise CX on their website as a Customer Experience platform to capture on-site customer interactions and instrument digital storefront behavior. The Wise CX implementation is web-embedded, relying on client-side instrumentation and site widgets to deliver real-time interaction capture and to surface feedback at point of engagement.
Carrefour Argentina configured Wise CX to provide common Customer Experience capabilities such as on-page feedback collection, web surveys, session analytics, and personalization triggers integrated into the storefront experience. Operational ownership sits with digital commerce and marketing functions, with direct impact on e-commerce, customer service triage, and online merchandising workflows, and governance centered on tag management and consent controls for web data capture.
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Comercializadora Instapura | Manufacturing | 13 | $3M | Mexico | WebCentrix | Wise CX | Customer Experience | 2022 | n/a |
In 2022, Comercializadora Instapura deployed Wise CX on its website, implementing a Customer Experience capability on the corporate storefront instapura.com.mx. Deployment was provisioned via vendor WebCentrix and targeted on-site engagement and experience instrumentation for the company’s Mexico-based operations.
Wise CX was configured as a website-level customer engagement layer, aligned with Customer Experience workflows such as real-time chat, feedback capture, journey-triggered messaging, and experience analytics, implemented through front-end widget integration and client-side tracking. Operational ownership and governance were assigned to marketing and customer service functions to manage content, routing, and experience rules, and the deployment scope was limited to the primary corporate website.
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E3 Ecommerce Argentina | Professional Services | 150 | $12M | Argentina | WebCentrix | Wise CX | Customer Experience | 2024 | n/a |
In 2024, E3 Ecommerce Argentina deployed Wise CX on its website to centralize customer interactions and onsite experience management. Wise CX is implemented as a Customer Experience application embedded in the site front end, using a client side engagement widget together with backend services to capture conversations, session analytics, feedback, and personalization signals. The implementation leverages common Customer Experience capabilities such as real time chat, feedback capture, behavioral instrumentation, and routing controls to support e-commerce workflows on the corporate storefront.
Deployment scope covers e-commerce operations, customer service, and marketing teams at E3 Ecommerce Argentina, instrumenting product pages, support entry points, and checkout touchpoints. Governance and operational configuration included role based access for support agents, tagging and routing rules for inquiries, and a phased rollout across site sections to control change and monitor interaction volumes.
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Ecogas | Utilities | 310 | $248M | Argentina | WebCentrix | Wise CX | Customer Experience | 2020 | n/a |
In 2020, Ecogas implemented Wise CX on its public website. Wise CX was deployed as a web-based Customer Experience layer to capture and manage digital customer interactions on the corporate site. The deployment scope focused on Ecogas Argentina operations and the company’s digital channels, aligning with customer service and billing-facing online journeys.
The implementation encompassed Customer Experience capabilities common to the category, including embedded chat widget and on-page feedback capture, session analytics and behavioral instrumentation, and front-end personalization controls. Configuration prioritized web instrumentation and event capture to enable online engagement workflows for support teams. Wise CX was embedded in the site front-end using client-side deployment patterns and tag-based instrumentation to surface interaction data.
Operational ownership was centered in digital channels and customer service, with rollout executed on the corporate website rather than across other product channels. Governance concentrated on web content and interaction data stewardship, including controls for event taxonomy, consent handling and access by support teams. The narrative documents a focused, web first Customer Experience implementation of Wise CX for Ecogas in 2020.
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Sancor Salud Argentina | Insurance | 2303 | $370M | Argentina | WebCentrix | Wise CX | Customer Experience | 2017 | n/a |
In 2017, Sancor Salud Argentina deployed Wise CX on its public website to centralize frontline digital engagement, explicitly using Wise CX to support Customer Experience for its insurance customers in Argentina. The implementation targeted the corporate website as the primary digital touchpoint for member interactions, aligning with the insurer’s online service and customer outreach channels.
Configuration focused on standard Customer Experience workflows typical for web-embedded solutions, including real-time web engagement, on-site feedback capture, journey instrumentation, and automated routing of inquiries to customer service teams. Wise CX was configured to manage session-level engagement, capture customer input through embedded widgets, and surface interaction data to web operations, reflecting category-aligned capabilities for personalization and engagement orchestration.
Operational coverage emphasized the digital customer service and marketing functions responsible for the website, with governance structured around content and engagement workflows, role-based access to the Wise CX console, and regular update processes for web widgets and messaging. The deployment remained website-centric, using Wise CX as the primary tool for online customer interaction management rather than as a backend enterprise system.
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Manufacturing | 425 | $26M | Mexico | WebCentrix | Wise CX | Customer Experience | 2022 | n/a |
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Manufacturing | 120 | $150M | Argentina | WebCentrix | Wise CX | Customer Experience | 2020 | n/a |
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Professional Services | 100 | $10M | Argentina | WebCentrix | Wise CX | Customer Experience | 2021 | n/a |
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Buyer Intent: Companies Evaluating Wise CX
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| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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FAQ - APPS RUN THE WORLD Wise CX Coverage
Wise CX is a Customer Experience solution from WebCentrix.
Companies worldwide use Wise CX, from small firms to large enterprises across 21+ industries.
Organizations such as Carrefour Argentina, Sancor Salud Argentina, Ecogas, Whirlpool Argentina and Spring Air Mexico are recorded users of
Wise CX for Customer Experience.
Companies using Wise CX are most concentrated in Retail, Insurance and Utilities, with adoption spanning over 21 industries.
Companies using Wise CX are most concentrated in Argentina and Mexico, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Wise CX across Americas, EMEA, and APAC.
Companies using Wise CX range from small businesses with 0-100 employees - 25%, to mid-sized firms with 101-1,000 employees - 50%, large organizations with 1,001-10,000 employees - 12.5%, and global enterprises with 10,000+ employees - 12.5%.
Customers of Wise CX include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified Wise CX customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Customer Experience.