List of Wisesight Warroom Customers
Krung Thep Maha Nakhon, 10900,
Thailand
Since 2010, our global team of researchers has been studying Wisesight Warroom customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Wisesight Warroom for Customer Engagement from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Wisesight Warroom for Customer Engagement include: Advanced Info Service, a Thailand based Communications organisation with 10586 employees and revenues of $5.05 billion, Siam Paragon Development Company Limited, a Thailand based Construction and Real Estate organisation with 110 employees and revenues of $15.0 million, Department of Business Development Thailand, a Thailand based Government organisation with 1000 employees and revenues of $12.0 million and many others.
Contact us if you need a completed and verified list of companies using Wisesight Warroom, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Wisesight Warroom customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
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Advanced Info Service | Communications | 10586 | $5.1B | Thailand | Wisesight | Wisesight Warroom | Customer Engagement | 2025 | n/a | In 2025, Advanced Info Service deployed Wisesight Warroom to support the Thailand Social AIS Gaming Awards, using Wisesight social data to identify and evaluate creators and esports contributors across social platforms. The deployment centered on event analytics and social-media measurement under the Customer Engagement category, positioning Wisesight Warroom as the live monitoring and engagement layer for the awards campaign. Wisesight provided social analytics and monitoring capabilities that were applied to creator identification, contributor evaluation, and campaign-level social listening. Implementation included real-time dashboards for feed ingestion, tagging workflows for creators and esports mentions, automated alerting for high-velocity social events, and content classification consistent with Customer Engagement platform capabilities. Operational coverage focused on the Thailand awards event, supporting marketing, events, public relations, and esports program teams with live situational awareness. The Wisesight Warroom deployment ingested cross-platform social data streams and supported decision workflows for live engagement and moderation, enabling a centralized war room approach during the campaign. Governance and process changes emphasized event-specific monitoring roles, escalation paths for PR and community responses, and structured creator evaluation workflows tied to the awards judging process. Advanced Info Service Wisesight Warroom Customer Engagement served as the primary social listening and event analytics instrument for the AIS campaign in Thailand. | |
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Department of Business Development Thailand | Government | 1000 | $12M | Thailand | Wisesight | Wisesight Warroom | Customer Engagement | 2025 | n/a | In 2025, the Department of Business Development Thailand implemented Wisesight Warroom to deliver social-listening capabilities to DBD-registered online merchants. The engagement positions Wisesight Warroom within the Customer Engagement category to support public-sector e-commerce enablement across Thailand's merchant base. The Wisesight Warroom implementation focuses on social-listening and omnichannel monitoring modules, including real-time social data ingestion, topic and sentiment analysis, customizable dashboards, and alerting workflows for merchant insight. Configuration emphasized role-based access for merchant users and DBD analysts, and dashboard templates tailored for e-commerce signals, seller reputation monitoring, and merchant support workflows. Operational coverage extends to DBD business development units and registered online merchants throughout Thailand, with access provisioning tied to the Department of Business Development registration system to enroll sellers. Integrations were implemented to authenticate merchant eligibility and provision a free-tier offering for registered sellers, while DBD analysts leverage the platform for country-level market monitoring and seller assistance. Governance is managed by the Department of Business Development, which controls eligibility, access tiers, and oversight of merchant-facing analytics, embedding the Wisesight Warroom application into existing e-commerce enablement programs. The publicly announced engagement includes a free-tier access path for registered sellers, providing social-listening capabilities to support merchant insights without commercial licensing barriers. | |
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Siam Paragon Development Company Limited | Construction and Real Estate | 110 | $15M | Thailand | Wisesight | Wisesight Warroom | Customer Engagement | 2024 | n/a | In 2024, Siam Paragon Development Company Limited deployed Wisesight Warroom to support retail and marketing insight programs at its Bangkok shopping complex. The engagement ran through a Wisesight Research Discovery program, designed to surface consumer and social insights to inform retail marketing, event co-creation, and customer experience research in Thailand. The implementation used Wisesight Research and social listening tools within Wisesight Warroom to aggregate social data and structure thematic analysis and dashboards for marketing stakeholders. Functional capabilities emphasized include social listening, trend detection, conversational analysis, and insight visualization aligned to Customer Engagement workflows, with outputs configured for campaign planning and event ideation. Operational coverage centered on Siam Paragon retail and marketing teams in Bangkok, coordinating insight delivery for in-mall events and customer-experience initiatives across the property. The program was a collaborative run with Wisesight, aligning research discovery outputs to stakeholder workflows and decision cycles, and positioning Wisesight Warroom as the Customer Engagement platform for ongoing social insight operations. |
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