List of WorkWave Slingshot Customer Support Customers
Holmdel, 7733, NJ,
United States
Since 2010, our global team of researchers has been studying WorkWave Slingshot Customer Support customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased WorkWave Slingshot Customer Support for Customer Support from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using WorkWave Slingshot Customer Support for Customer Support include: Aptive Environmental, a United States based Professional Services organisation with 1500 employees and revenues of $350.0 million, Waynes, a United States based Professional Services organisation with 280 employees and revenues of $33.0 million, Slingshot, a Workwave Company, a United States based Professional Services organisation with 200 employees and revenues of $20.0 million, Rose Pest Solutions, a United States based Professional Services organisation with 210 employees and revenues of $15.0 million, Modern Pest Services, a United States based Professional Services organisation with 125 employees and revenues of $14.0 million and many others.
Contact us if you need a completed and verified list of companies using WorkWave Slingshot Customer Support, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The WorkWave Slingshot Customer Support customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Affiliated Technology Solutions | Professional Services | 2 | $1M | United States | WorkWave | WorkWave Slingshot Customer Support | Customer Support | 2020 | n/a |
In 2020, Affiliated Technology Solutions implemented WorkWave Slingshot Customer Support as its Customer Support solution and embedded the application on the company website. The deployment establishes the primary client-facing support channel for the Professional Services firm, handling service inquiries and case intake through the web presence.
WorkWave Slingshot Customer Support was configured to deliver web-embedded ticket intake, case management, and customer self-service workflows typical of Customer Support platforms, with web forms and requester communication serving as the primary interaction paths. The architecture aligns to a web-hosted SaaS delivery model and supports a compact, single-site operational scope managed directly by the company’s small staff, with governance and workflows organized around direct case triage and response to fit the firm’s scale.
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Aptive Environmental | Professional Services | 1500 | $350M | United States | WorkWave | WorkWave Slingshot Customer Support | Customer Support | 2021 | n/a |
In 2021, Aptive Environmental implemented WorkWave Slingshot Customer Support. The deployment places WorkWave Slingshot Customer Support on Aptive's public website to capture customer inquiries and service requests, aligning with the Customer Support application category.
The implementation centers on a web embedded customer portal and ticketing workflows, using WorkWave Slingshot Customer Support's case management, knowledge base, and automated routing capabilities to standardize intake and assign ownership. Configuration emphasized form based intake, status tracking, and SLA driven queues, supporting customer facing self service and agent facing work queues.
Operational coverage includes Aptive's customer service and operations teams across the United States, where the system is the primary channel for external service requests originating from the company website. Governance focused on ticket ownership, escalation rules, and process alignment between field operations and contact center agents to ensure consistent handling of web originated cases.
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Arrest-A-Pest | Professional Services | 10 | $1M | United States | WorkWave | WorkWave Slingshot Customer Support | Customer Support | 2022 | n/a |
In 2022, Arrest-A-Pest deployed WorkWave Slingshot Customer Support to manage customer support workflows on its website. Arrest-A-Pest uses WorkWave Slingshot Customer Support, in the Customer Support category, to capture and manage inbound customer inquiries originating from its public site.
The implementation emphasizes embedded web capture, with the WorkWave Slingshot Customer Support widget and ticketing queue configured to intake contact forms and chat interactions. Configuration appears focused on lightweight agent workflows, automated acknowledgements, canned responses, and basic SLA routing suitable for a 10 person professional services firm. The deployment also leverages self-service content and knowledge base capabilities within WorkWave Slingshot Customer Support to surface FAQ and contact guidance.
Deployment is cloud hosted and embedded directly on arrestapest4u.com, enabling web channel ticket creation and centralized handling inside WorkWave Slingshot Customer Support. Operational coverage centers on customer service and field coordination for the US based pest control operation, with administrative controls provisioned for an account administrator and agent level access.
Governance and rollout are focused on a website first channel, phased agent enablement, template based messaging, and administrative oversight for ticket routing and status management. Process controls emphasize web to ticket workflows and lightweight operational governance rather than enterprise grade orchestration.
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Professional Services | 30 | $5M | United States | WorkWave | WorkWave Slingshot Customer Support | Customer Support | 2022 | n/a |
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Professional Services | 10 | $1M | United States | WorkWave | WorkWave Slingshot Customer Support | Customer Support | 2021 | n/a |
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Professional Services | 10 | $1M | United States | WorkWave | WorkWave Slingshot Customer Support | Customer Support | 2021 | n/a |
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Professional Services | 15 | $2M | United States | WorkWave | WorkWave Slingshot Customer Support | Customer Support | 2021 | n/a |
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Professional Services | 10 | $1M | United States | WorkWave | WorkWave Slingshot Customer Support | Customer Support | 2021 | n/a |
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Professional Services | 10 | $1M | United States | WorkWave | WorkWave Slingshot Customer Support | Customer Support | 2020 | n/a |
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Professional Services | 15 | $2M | United States | WorkWave | WorkWave Slingshot Customer Support | Customer Support | 2021 | n/a |
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Buyer Intent: Companies Evaluating WorkWave Slingshot Customer Support
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