List of XGen Smart Sell Customers
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Since 2010, our global team of researchers has been studying XGen Smart Sell customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased XGen Smart Sell for CRM from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using XGen Smart Sell for CRM include: LOLC Holdings, a Sri Lanka based Banking and Financial Services organisation with 29000 employees and revenues of $1.13 billion, BRAC, a Bangladesh based Non Profit organisation with 70000 employees and revenues of $700.0 million, DFCC Bank Sri Lanka, a Sri Lanka based Banking and Financial Services organisation with 1500 employees and revenues of $250.0 million and many others.
Contact us if you need a completed and verified list of companies using XGen Smart Sell, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The XGen Smart Sell customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
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BRAC | Non Profit | 70000 | $700M | Bangladesh | XGen Group | XGen Smart Sell | CRM | 2021 | n/a | In 2021, BRAC appears as a reported customer of XGen Group for XGen Smart Sell, with the engagement listed on XGen Group's alliances and clients page and attributed to the South Asia region. XGen Smart Sell is recorded as the application name and the deployment is categorized under CRM. The year 2021 is associated directly with BRAC's appearance as a customer on the vendor site. Usage is inferred to center on standard CRM functional modules, with XGen Smart Sell providing lead management, customer account management, and campaign automation capabilities that align with CRM workflows. These inferred modules are consistent with supporting BRAC's financial services and social enterprise operations, where centralized contact records, segmentation, and automated outreach would be typical features of the XGen Smart Sell CRM implementation. Operationally the engagement is described at a regional level, reported in South Asia, and the scope is presumed to span BRAC functions linked to enterprise finance and programmatic social operations. No implementation partner is listed on the public source, and CRM usage is inferred rather than explicitly detailed in vendor materials, therefore the narrative focuses on application-level capabilities and regional customer attribution rather than specific integrations, governance models, or measured outcomes. | |
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DFCC Bank Sri Lanka | Banking and Financial Services | 1500 | $250M | Sri Lanka | XGen Group | XGen Smart Sell | CRM | 2020 | n/a | In 2020, DFCC Bank Sri Lanka implemented XGen Smart Sell, deploying a CRM to support customer and account lifecycle processes across its Sri Lanka operations. The implementation is reported through DFCC's listing on XGen Group's public alliances page, which identifies DFCC Bank Sri Lanka as a customer of XGen Group. XGen Smart Sell is described in the context of managing account lifecycle activities and consolidating customer relationship workflows. Configuration appears to include standard CRM functional modules such as lead and opportunity management, account and contact management, case management, workflow automation, and reporting and dashboards. The XGen Smart Sell deployment is aligned with CRM category practices that support sales force automation, activity tracking, and centralized customer data for relationship managers. Role based access controls and task orchestration are consistent implementation features inferred from vendor materials for banking use cases. Operational scope centers on customer-facing business functions including retail and corporate relationship management, branch sales, and customer service teams in Sri Lanka. Governance elements implied by the deployment include centralized customer master data, standardized workflow approvals, and process orchestration to enforce consistent account lifecycle handling. Public disclosures list DFCC Bank Sri Lanka as a customer of XGen Group and do not provide specific details on implementation partners or external system integrations. | |
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LOLC Holdings | Banking and Financial Services | 29000 | $1.1B | Sri Lanka | XGen Group | XGen Smart Sell | CRM | 2019 | n/a | In 2019, LOLC Holdings implemented XGen Smart Sell as a CRM to centralize customer interactions and support CRM-driven cross sell and up sell campaigns for the lender in Sri Lanka. The implementation leveraged the SmartSell CRM module documented on XGen's product page and was used to streamline customer lifecycle and marketing campaign management. The deployment centered on configuring SmartSell CRM to manage customer lifecycle workflows, including customer segmentation, lead qualification, campaign orchestration, and activity tracking. Automation capabilities in the SmartSell CRM module were applied to standardize campaign execution and create repeatable marketing workflows aligned with lending product lifecycles. Operational coverage emphasized marketing and sales functions within LOLC Holdings in Sri Lanka, centralizing customer records and interaction histories to support cross sell and up sell initiatives. Governance focused on establishing centralized campaign control and customer record stewardship to align campaign management processes across business units. |
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