LOLC Holdings
100/1, Sri Jayewardenepura Mawatha, Rajagiriya,
Rajagiriya, 10100,
Sri Lanka
Rajagiriya, 10100,
Sri Lanka
94 11-5880-870
Banking and Financial Services
LOLC Holdings Technographics
LOLC Holdings Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by LOLC Holdings and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 29000 LOLC Holdings employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that LOLC Holdings has purchased the following applications: XGen Workflow Automation for Task Management in 2019, XGen Debt Management for Debt Collection and Recovery in 2022, Cisco Webex Meetings for Audio Video and Web Conferencing in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems LOLC Holdings is running and its propensity to invest more and deepen its relationship with XGen Group , Cisco Systems , BugHerd or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing LOLC Holdings revenues, which have grown to $1.13 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for LOLC Holdings intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
LOLC Holdings Data, Technology Stack, and Enterprise Applications
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| XGen Group | Legacy | XGen Workflow Automation | Task Management | HCM | n/a | 2019 | 2019 |
In 2021, LOLC Holdings implemented XGen Workflow Automation from XGen Group using the vendor’s SmartCollect121 debt collections workflow to automate collections, portfolio reporting and outbound communications. XGen Workflow Automation is positioned as a Task Management application and was deployed to address collections process orchestration within LOLC’s finance organization in Sri Lanka.
The implementation centered on debt collections workflow capabilities, including automated task orchestration for collector activities, portfolio reporting for segmented account management, and outbound communications for staged contact attempts. Configuration work emphasized workflow rules, scheduling and sequencing of contact attempts, and compliance-oriented activity logging consistent with collections operations.
Operational coverage focused on finance and collections functions across LOLC’s Sri Lanka operations, with the system purchased and reported as live in 2021. Integrations with specific internal systems were not detailed in source materials, the deployment nonetheless linked collections workflows to portfolio reporting and outbound communication channels as primary functional touchpoints.
Governance around the rollout included standardization of collections tasks, centralized task assignment and audit trail capture to support regulatory compliance and process consistency. The implementation improved collections efficiency and compliance in Sri Lanka as reported by the vendor, with the XGen Workflow Automation deployment driving centralized task management and standardized communications for LOLC’s collections function.
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| XGen Group | Legacy | XGen Debt Management | Debt Collection and Recovery | ERP Services and Operations | n/a | 2022 | 2022 |
In 2022, LOLC Holdings deployed XGen Debt Management to automate collections and recoveries within its finance and collections area in Sri Lanka, categorized as Debt Collection and Recovery. The engagement was delivered with XGen Group and targeted automation with vendor-reported aims of improving cashflow and reducing write-offs.
Implementation centered on SmartCollect-style capabilities embedded in XGen Debt Management, including automated collections workflow orchestration, account segmentation and prioritization, promise-to-pay and contact management, and settlement and dispute handling. Configuration emphasized rule-driven assignment, case lifecycle tracking, and analytics dashboards to support daily collections operations and agent decisioning.
Operational coverage focused on LOLC’s finance and collections teams across Sri Lanka, standardizing collector workflows and centralizing case management for recovery officers and supervisors. The deployment introduced process automation to reduce manual follow-up, formalize escalation paths, and enforce approval gates for negotiated settlements.
Governance changes established collections workflow ownership, instrumented reporting for accountability, and embedded rule governance to control automated contact and settlement decisions. The vendor-reported aims for XGen Debt Management at LOLC were improved cashflow and reduced write-offs, and these objectives guided design choices and rollout sequencing.
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Field Service Management | ERP Services and Operations |
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2019 | 2019 |
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Loan Management | ERP Services and Operations |
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2022 | 2022 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2018 | 2018 |
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Collaboration | Collaboration |
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2017 | 2017 |
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Collaboration | Collaboration |
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2017 | 2017 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Signing | Content Management |
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2019 | 2019 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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CRM | CRM |
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2019 | 2019 |
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Partner Relationship Management | CRM |
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2004 | 2004 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2023 | 2023 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2014 | 2014 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2013 | 2013 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Security (AppSec) | CyberSecurity |
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2017 | 2017 |
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Identity and Access Management (IAM) | CyberSecurity |
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2024 | 2024 |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2013 | 2013 |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2017 | 2017 |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2018 | 2018 |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2023 | 2023 |
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Web Application Firewalls (WAF) | CyberSecurity |
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2023 | 2023 |
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IT Decision Makers and Key Stakeholders at LOLC Holdings
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by LOLC Holdings Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD LOLC Holdings Technographics
LOLC Holdings is a Banking and Financial Services organization based in Sri Lanka,
with around 29000 employees and annual revenues of $1.13 billion.
LOLC Holdings operates a diverse technology stack with applications such as
XGen Workflow Automation, XGen Debt Management and Cisco Webex Meetings,
covering areas like Task Management, Debt Collection and Recovery and Audio Video and Web Conferencing.
LOLC Holdings has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as XGen Group and Cisco Systems.
LOLC Holdings recently adopted applications including
Microsoft Entra ID (formerly Azure Active Directory) in 2024, Salesforce Sales Cloud in 2023 and GlobalSign SSL RSA in 2023,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of LOLC Holdings’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates LOLC Holdings’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete LOLC Holdings technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.