AI Buyer Insights:

Michelin, an e2open customer evaluated Oracle Transportation Management

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Michelin, an e2open customer evaluated Oracle Transportation Management

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

List of zenloop Customer Experience Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight Insight Source
Amoena Usa Corporation Manufacturing 60 $6M United States zenloop zenloop Customer Experience Customer Experience 2021 n/a In 2021, Amoena Usa Corporation implemented zenloop Customer Experience. The deployment uses zenloop Customer Intelligence embedded on their public website to instrument customer feedback collection and capture experience signals across online touchpoints, with zenloop Customer Experience serving as the primary customer feedback and analytics layer. Configuration centered on Customer Experience capabilities including real-time feedback capture, survey delivery, and experience analytics, with workflows to route feedback to internal teams. Operational scope focused on the website and supported customer experience, e-commerce, and marketing functions, and governance emphasized routed response workflows and feedback triage to inform product and support processes.
Chronext Retail 50 $5M Germany zenloop zenloop Customer Experience Customer Experience 2022 n/a In 2022, Chronext implemented zenloop Customer Experience, deploying the vendor's Customer Intelligence capabilities on their website. Chronext is a Germany-based retail company with roughly 50 employees, and the deployment targets customer-facing digital touchpoints. The zenloop Customer Experience installation is oriented toward continuous feedback capture and analysis, aligning with the Customer Experience application category. The deployment leverages zenloop Customer Intelligence to embed feedback widgets and survey flows on product pages and post-purchase funnels, feeding aggregated sentiment and ticketable feedback into a central analytics dashboard. Operational ownership sits with e-commerce and customer care teams, who configure survey triggers, manage response workflows, and use the consolidated feedback to inform listing, fulfillment, and service processes. Governance was established through role-based access within the zenloop console and configuration-driven rollout across the public website, keeping scope proportional to a 50-person retail organization.
Chronext Austria Retail 10 $1M Austria zenloop zenloop Customer Experience Customer Experience 2022 n/a In 2022, Chronext Austria implemented zenloop Customer Experience. The deployment uses zenloop Customer Intelligence on the public website to capture on site feedback and to provide customer intelligence as part of the Company Customer Experience efforts. Deployment is configured as an embedded web feedback layer, with zenloop Customer Intelligence widgets and analytics feeding centralized dashboards that support customer facing retail and service functions. Operational scope is focused on the e commerce storefront and customer service workflows within Chronext Austria, with lightweight governance and regular dashboard review cycles established to route qualitative feedback into prioritization for the small operations team.
Retail 10 $1M France zenloop zenloop Customer Experience Customer Experience 2022 n/a
Retail 10 $1M Netherlands zenloop zenloop Customer Experience Customer Experience 2022 n/a
Manufacturing 70 $7M Germany zenloop zenloop Customer Experience Customer Experience 2022 n/a
Retail 100 $10M Switzerland zenloop zenloop Customer Experience Customer Experience 2022 n/a
Retail 50 $5M United Kingdom zenloop zenloop Customer Experience Customer Experience 2022 n/a
Retail 700 $170M Germany zenloop zenloop Customer Experience Customer Experience 2021 n/a
Utilities 83 $10M Netherlands zenloop zenloop Customer Experience Customer Experience 2024 n/a
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