List of Zoho ManageEngine ADManager Plus Customers
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Since 2010, our global team of researchers has been studying Zoho ManageEngine ADManager Plus customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Zoho ManageEngine ADManager Plus for Identity and Access Management (IAM) from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Zoho ManageEngine ADManager Plus for Identity and Access Management (IAM) include: Detroit Wayne Integrated Health Network, a United States based Healthcare organisation with 2100 employees and revenues of $1.10 billion, LaBella Associates, a United States based Professional Services organisation with 1850 employees and revenues of $360.0 million, DAP Health, a United States based Healthcare organisation with 389 employees and revenues of $90.0 million and many others.
Contact us if you need a completed and verified list of companies using Zoho ManageEngine ADManager Plus, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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DAP Health | Healthcare | 389 | $90M | United States | Zoho Corp. | Zoho ManageEngine ADManager Plus | Identity and Access Management (IAM) | 2019 | n/a |
In 2019, DAP Health implemented Zoho ManageEngine ADManager Plus as part of a broader ManageEngine suite deployment. The implementation targeted Identity and Access Management (IAM) to centralize account administration, secure patient and operational data, and support IT operations for a healthcare provider serving the Coachella Valley.
The deployment paired Zoho ManageEngine ADManager Plus with ServiceDesk Plus and Endpoint Central, with ServiceDesk Plus used as the primary ITSM layer and Endpoint Central handling automated patching. ADManager Plus was configured to automate Active Directory workflows typical of Identity and Access Management (IAM), including user provisioning and deprovisioning, role-aligned access controls, and scheduled reporting to support compliance and audit needs.
ServiceDesk Plus was integrated with ADManager Plus to surface identity change requests into ticket-driven workflows, leveraging custom triggers and business rules to orchestrate approvals and provisioning steps, and ServiceDesk Plus was also integrated with Analytics Plus for reporting and operational visibility. Operational ownership was concentrated in the IT and security teams, with configuration governance enforced through business rules, custom triggers, and ticket-based change workflows that formalized access reviews and automation steps.
DAP Health chose the ManageEngine suite to improve reliability and secure data handling while boosting operational efficiency, and the associate chief information officer highlighted customizability and integration as key capabilities. As Dave Baldwin, associate chief information officer at DAP Health, recounted, his top three favorite capabilities of ServiceDesk Plus are the customizability, its ability to integrate with ADManager Plus, and its integration with Analytics Plus.
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Detroit Wayne Integrated Health Network | Healthcare | 2100 | $1.1B | United States | Zoho Corp. | Zoho ManageEngine ADManager Plus | Identity and Access Management (IAM) | 2024 | n/a |
In 2024 Detroit Wayne Integrated Health Network implemented Zoho ManageEngine ADManager Plus for Identity and Access Management (IAM). The deployment complements DWIHN's existing ManageEngine footprint, where ServiceDesk Plus and other ManageEngine ITOps applications support ITSM, incident and change management, project and problem management, asset management, and a CMDB used to support care delivery across Detroit and Michigan County serving over 80,000 people.
Zoho ManageEngine ADManager Plus was configured to address core IAM functions including user lifecycle automation, account provisioning and deprovisioning, group and organizational unit management, delegated administration with role-based controls, bulk user operations, password management workflows, and scheduled reporting. Configuration work emphasized template-driven provisioning and standardized attribute mappings to reduce manual account changes and to support compliance-oriented access reviews.
The implementation was deployed alongside ServiceDesk Plus and the CMDB to align identity operations with ITSM workflows, enabling identity-related tickets to follow established incident and change channels and to reference CMDB records for asset-affinity and ownership. Integration posture focused on operational alignment rather than point-to-point third party connectors, preserving ManageEngine-native interoperability across service desk, monitoring-triggered incidents, and the IAM layer.
Governance and process changes centered on formalizing request-to-provision and deprovision workflows, introducing role-based delegation for departmental IT staff, and creating dashboards and reports to support access certification and auditability. Zoho ManageEngine ADManager Plus was explicitly positioned to centralize identity administration within DWIHN’s ManageEngine ecosystem and to standardize identity workflows across IT operations.
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LaBella Associates | Professional Services | 1850 | $360M | United States | Zoho Corp. | Zoho ManageEngine ADManager Plus | Identity and Access Management (IAM) | 2019 | n/a |
In 2019 LaBella Associates deployed Zoho ManageEngine ADManager Plus as part of an Identity and Access Management (IAM) initiative for its distributed IT environment. LaBella Associates is an architecture and engineering firm operating across 32 global sites with approximately 1,850 employees, and the ADManager Plus implementation was scoped to support centralized identity controls across that footprint.
ADManager Plus was configured to provide core Active Directory administration capabilities aligned to the Identity and Access Management (IAM) category, including automated user account provisioning and deprovisioning, group and entitlements management, role-based delegation of AD tasks, and scheduled reporting to support access reviews. Configuration emphasized scripted automation and workflow-driven user lifecycle management consistent with standard AD management practices for mid-size professional services firms.
The ADManager Plus deployment was integrated into an existing ManageEngine ecosystem, including ServiceDesk Plus for IT ticketing, EventLog Analyzer for security monitoring, and Endpoint Central for endpoint and patch management. ServiceDesk Plus was tied into Active Directory so that email-to-ticket workflows populated accurate user identity attributes, and assets and inventory records synchronized with AD-aware endpoint management, creating an operational link between help desk, endpoint, and identity systems.
Governance and operational ownership centered on IT, security operations, and the service desk, with named administrators describing streamlined processes and reduced manual reconciliation. Customers reported that email-based ticket ingestion tied to AD kept user information correct and updated, and that asset inventory, updates, and patch activities were simplified by the integrated ManageEngine suite and the ADManager Plus controls.
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