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Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Michelin, an e2open customer evaluated Oracle Transportation Management

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Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

List of ZopDealer CRM Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight
Baaz Motorsports Automotive 10 $5M Canada ZopDealer ZopDealer CRM Automotive Dealership CRM 2024 n/a
In 2024, Baaz Motorsports implemented ZopDealer CRM to handle customer interactions originating from its public website. ZopDealer CRM is deployed as the Automotive Dealership CRM for the dealer and is embedded on https://www.baazcars.com/ to capture web leads and intake online inquiries. The configuration emphasizes consolidated contact records and streamlined lead routing for a compact retail operation. Functional configuration centers on web lead capture, centralized contact management, sales pipeline tracking, and communications workflows consistent with Automotive Dealership CRM capabilities. The implementation routes website form submissions into ZopDealer CRM and supports follow up workflows and appointment booking for sales staff, with administration and access controls configured for a roughly 10 person dealer team. Governance is centralized, keeping workflow ownership and configuration within the dealer to maintain simple lead assignment and customer engagement processes.
Fanaa Auto Group Automotive 10 $3M Canada ZopDealer ZopDealer CRM Automotive Dealership CRM 2023 n/a
In 2023, Fanaa Auto Group implemented ZopDealer CRM to manage customer interactions and online lead capture on its website. The deployment uses ZopDealer CRM as an Automotive Dealership CRM to centralize contact records, organize lead pipelines, and support appointment scheduling for a small Canadian dealership with approximately 10 employees. Configuration emphasis reflects a single-site architecture with owner-admin control and user role segmentation to match dealer sales and service responsibilities. Implementation modules align with typical Automotive Dealership CRM capabilities, including web lead capture, contact and opportunity management, task and follow up workflows, and basic inventory-linked customer engagement. Using ZopDealer CRM on their website provides a direct integration point for website-originated leads to flow into CRM objects, consolidating online inquiries into a dealer-managed sales pipeline. Operational coverage focuses on sales and service business functions, with governance configured for small team administration and workflow ownership by dealership staff rather than a centralized IT function.
Gedi Route Cars Retail 100 $31M Canada ZopDealer ZopDealer CRM Automotive Dealership CRM 2023 n/a
In 2023, Gedi Route Cars implemented ZopDealer CRM to manage online customer interactions and lead capture on its public website. The ZopDealer CRM serves as the dealership's Automotive Dealership CRM and is deployed as a cloud hosted application integrated with the website front end to capture inquiries and vehicle interest. The implementation centralizes customer contact records and routes leads into defined sales workflows. Configuration emphasized lead capture workflows, contact and prospect record standardization, appointment scheduling and sales pipeline management, capabilities typical of an Automotive Dealership CRM. Operational scope covers the sales and service departments at the Canadian dealership and surfaces ZopDealer CRM forms on vehicle detail pages and contact pages to ensure consistent data capture. Governance included standard lead assignment rules and documented follow up processes to operationalize the CRM within day to day dealer operations.
Janex Auto Sales Canada Automotive 25 $12M Canada ZopDealer ZopDealer CRM Automotive Dealership CRM 2024 n/a
In 2024 Janex Auto Sales Canada implemented ZopDealer CRM as its customer engagement layer, embedding ZopDealer CRM on the dealership website to capture and manage web-originated leads. The deployment uses the Automotive Dealership CRM to centralize digital leads and contact records for a single-site Canadian dealer operation with a compact staff structure. The implementation emphasizes standard Automotive Dealership CRM modules, including lead capture from web forms and vehicle detail pages, contact and prospect management, inventory-linked lead context, and automated follow-up workflows. Configuration focused on lead routing rules, appointment scheduling capabilities, and templated communications to align frontline sales and showroom processes with captured web interactions. Operationally the system is integrated directly with the public website to enable real-time lead ingestion and lead source attribution, enabling sales and showroom staff to access web-originated inquiry records from ZopDealer CRM. The coverage centers on sales and customer interaction workflows, with CRM access scoped to front-office sales users and administrative staff responsible for inventory exposure and web content mapping. Governance for the rollout included role-based access control, administrative configuration of lead handling rules, and staged user onboarding to standardize follow-up procedures across the sales team. Data capture and consent fields on the website were standardized during implementation to ensure consistent record creation in ZopDealer CRM and to support operational adoption of the Automotive Dealership CRM for sales and marketing functions.
StreetXtreme Auto Gallery Retail 450 $140M Canada ZopDealer ZopDealer CRM Automotive Dealership CRM 2023 n/a
In 2023, StreetXtreme Auto Gallery deployed ZopDealer CRM. ZopDealer CRM serves as the Automotive Dealership CRM for the dealer and is implemented to capture website leads and centralize customer interactions for sales, marketing, and fixed operations. The implementation emphasizes standard dealer CRM capabilities, including web lead capture and routing, contact and prospect management, sales pipeline and deal tracking, inventory presentation tied to online listings, appointment and service scheduling, and automated follow-up workflows. ZopDealer CRM was configured to support showroom sales and service desk processes, with role-based access for sales consultants and service advisors to manage customer lifecycle activities. Integration work centered on the company website, where ZopDealer CRM handles embedded contact forms and online enquiry flows, funnels inventory visibility into CRM records, and pushes web-originated leads into sales and service queues. Operational scope covers StreetXtreme Auto Gallery retail functions across the Canadian site, with the CRM used on their public website to create a unified intake point for online shoppers and service customers. Governance and process changes focused on standardizing lead assignment and follow-up protocols under dealer sales and service leadership, establishing CRM-driven workflows for appointment confirmation and reminder automation, and defining reporting ownership for pipeline health and lead sources. ZopDealer CRM is the named Automotive Dealership CRM in use, and the configuration centers on web-integrated lead-to-deal processes rather than custom third party integrations.
Retail 250 $78M Canada ZopDealer ZopDealer CRM Automotive Dealership CRM 2020 n/a
Professional Services 10 $1M United States ZopDealer ZopDealer CRM Automotive Dealership CRM 2023 n/a
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FAQ - APPS RUN THE WORLD ZopDealer CRM Coverage

ZopDealer CRM is a Automotive Dealership CRM solution from ZopDealer.

Companies worldwide use ZopDealer CRM, from small firms to large enterprises across 21+ industries.

Organizations such as StreetXtreme Auto Gallery, Toronto Autohaus, Gedi Route Cars, Janex Auto Sales Canada and Baaz Motorsports are recorded users of ZopDealer CRM for Automotive Dealership CRM.

Companies using ZopDealer CRM are most concentrated in Retail and Automotive, with adoption spanning over 21 industries.

Companies using ZopDealer CRM are most concentrated in Canada, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of ZopDealer CRM across Americas, EMEA, and APAC.

Companies using ZopDealer CRM range from small businesses with 0-100 employees - 71.43%, to mid-sized firms with 101-1,000 employees - 28.57%, large organizations with 1,001-10,000 employees - 0%, and global enterprises with 10,000+ employees - 0%.

Customers of ZopDealer CRM include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified ZopDealer CRM customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Automotive Dealership CRM.