Apps Purchases: 10+ Million Software Purchases
Founded in 2010, APPS RUN THE WORLD is a leading technology intelligence and market-research company devoted to the application space. Leveraging a rigorous data-centric research methodology, we ask the simple B2B sales intelligence question: Who’s buying enterprise applications from whom and why?
Our global team of 50 researchers has been studying the digital transformation initiatives being undertaken by 2 million + companies including technographic segmentation of 10 million ERP, EPM, CRM, HCM, Procurement, SCM, Treasury software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Apps Run The World Buyer Insight and Technographics Customer Database has over 100 data fields that detail company usage of emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database, and different on-prem and cloud apps by function, customer size (employees, revenues), industry, country, implementation status, year deal won, partner involvement, Line of Business Key Stakeholders and key decision-makers contact details, including the systems being used by Fortune 1000 and Global 2000 companies.
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- SCM
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | VAR/SI | Insight | Insight Source |
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Dreams | Retail | 2275 | $536M | United Kingdom | Paragon Software Systems Plc | Paragon fleXipod ePOD system | Real-Time Transportation Visibility | 2017 | n/a | In 2017 Dreams implemented Paragon fleXipod ePOD system as a Real-Time Transportation Visibility application to digitize previously paper-based delivery processes for its two-person home delivery teams operating in the United Kingdom. The implementation targeted last-mile logistics and on-the-day customer communications, aligning the Paragon fleXipod ePOD system with operational delivery workflows rather than back-office ERP functions. Paragon fleXipod ePOD system was configured to provide electronic proof of delivery, real-time location visibility, and live status updates into a central management console. Functional capabilities emphasized on-the-day customer communications and incident tracking to support faster issue resolution, consistent with Real-Time Transportation Visibility functional workflows for last-mile carriers. Operational coverage focused on Dreams last-mile delivery operations across the UK, with the central management console used by operations teams to monitor two-person delivery crews and manage customer interactions on delivery day. Process changes included shifting paper-driven driver workflows to mobile ePOD-driven workflows, standardizing delivery status reporting and exceptions capture for centralized operational oversight. Outcomes explicitly reported from the engagement included faster issue resolution and live updates flowing into the central management console, which supported improved customer experience and greater operational efficiency for Dreams delivery operations. | |
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ScS | Retail | 1749 | $407M | United Kingdom | Paragon Software Systems Plc | Paragon fleXipod ePOD system | Real-Time Transportation Visibility | 2018 | n/a | In 2018, ScS implemented the Paragon fleXipod ePOD system to standardize on-site service across its two person home delivery operation and to gain Real-Time Transportation Visibility for approximately 1,000 daily customer appointments. The initial launch targeted two depots in late 2018 with a full rollout across remaining depots completed in 2019, representing a UK last mile deployment focused on delivery execution and proof of delivery. The implementation concentrated on operationalizing mobile proof of delivery for two person teams and consolidating appointment visibility across depots. Paragon fleXipod ePOD system delivered electronic proof of delivery capture, photographic evidence for issue handling, and KPI reporting to operations and customer service teams. Configuration emphasized standardized capture workflows and real time appointment status to support dispatch and on the ground teams. The solution surfaced delivery exceptions and photographic records directly into operational views used by customer service. Operational coverage spanned delivery operations and customer service functions, supporting around 1,000 daily appointments across ScS depots in the United Kingdom. Rollout governance centered on consistent on-site protocols for two person deliveries and establishing KPI reporting for issue management. Process changes focused on standardizing the evidence capture and escalation path for delivery exceptions. The deployment improved first time resolution, enabled faster decision making by customer service teams, and provided KPI reporting plus photographic proof for dispute resolution and issue handling. These capabilities reinforced operational consistency across ScS home deliveries while providing Real-Time Transportation Visibility to support day to day execution and customer service workflows. | |
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Transportation | 20300 | $1.8B | United Kingdom | Paragon Software Systems Plc | Paragon fleXipod ePOD system | Real-Time Transportation Visibility | 2016 | n/a |
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Retail | 69000 | $15.0B | United Kingdom | iForce | iForce SMART | Order Management,Warehouse Management | 2002 | n/a |
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Retail | 719 | $503M | United Kingdom | iForce | iForce SMART | Order Management,Warehouse Management | 2018 | n/a |
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Oil, Gas and Chemicals | 55000 | $36.0B | United Kingdom | Maritech Services Limited | Maritech Sea/net | Real-Time Transportation Visibility | 2021 | n/a |
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Distribution | 259 | $76M | United Kingdom | Sage | Sage Sales Order Processing | Order Management | 2019 | Kinspeed |
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Consumer Packaged Goods | 15000 | $5.5B | United Kingdom | ORTEC | ORTEC Sequencing Buffer | Warehouse Management | 2012 | Redi-Group Mexico Quality Services, |
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Retail | 69000 | $15.0B | United Kingdom | Logistex Ltd | Logistex Clicklink | Logistics Management | 2023 | n/a |
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Government | 5400 | $589M | United Kingdom | Vision Unique Equipment | VUEcloud | Fleet Management | 2016 | n/a |
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