Apps Purchases: 10+ Million Software Purchases
Founded in 2010, APPS RUN THE WORLD is a leading technology intelligence and market-research company devoted to the application space. Leveraging a rigorous data-centric research methodology, we ask the simple B2B sales intelligence question: Who’s buying enterprise applications from whom and why?
Our global team of 50 researchers has been studying the digital transformation initiatives being undertaken by 2 million + companies including technographic segmentation of 10 million ERP, EPM, CRM, HCM, Procurement, SCM, Treasury software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Apps Run The World Buyer Insight and Technographics Customer Database has over 100 data fields that detail company usage of emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database, and different on-prem and cloud apps by function, customer size (employees, revenues), industry, country, implementation status, year deal won, partner involvement, Line of Business Key Stakeholders and key decision-makers contact details, including the systems being used by Fortune 1000 and Global 2000 companies.
Apply Filters For 10+ Million Software Purchases
- Workforce Management
- Task Management
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | VAR/SI | Insight | Insight Source |
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Dennemeyer | Professional Services | 800 | $200M | Luxembourg | Talkdesk | Talkdesk Workforce Engagement Management | Workforce Management | 2024 | n/a | In 2024, Dennemeyer implemented Talkdesk Workforce Engagement Management as part of a broader adoption of Talkdesk CX Cloud and adjacent Talkdesk applications. The deployment centers on Talkdesk Workforce Engagement Management and aligns to the Workforce Management category to automate agent scheduling and formalize performance management across Dennemeyer Group contact centers. The implementation uses Talkdesk CX Cloud as the AI powered cloud contact center platform, with Talkdesk Workforce Engagement Management providing automated customer service agent scheduling and workforce optimization features, and Talkdesk Cases consolidating omnichannel conversations into a single ticketing system. Configuration emphasis focused on scheduling automation, performance management workflows, and ticket consolidation to reduce duplicated effort and save time for agents and supervisors. Operational rollout targets Dennemeyer Group operations across its more than twenty offices worldwide and centers on customer service and contact center operations that support management of over three million IP rights for clients. Governance and adoption are supported through Talkdesk Premium Care, which provides specialized training, guidance, expertise, and 24x7 assistance, and Dennemeyer plans phased expansion to leverage generative AI capabilities as its contact center requirements scale. | |
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BC Place | Leisure and Hospitality | 800 | $150M | Canada | ABI MasterMind | ABI MasterMind Workforce Manager | Workforce Management | 2015 | n/a | ||
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Leisure and Hospitality | 800 | $100M | United States | ABI MasterMind | ABI MasterMind Workforce Manager | Workforce Management | 2012 | n/a |
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Leisure and Hospitality | 800 | $125M | United States | ABI MasterMind | ABI MasterMind Workforce Manager | Workforce Management | 2014 | n/a |
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Leisure and Hospitality | 800 | $590M | United States | ABI MasterMind | ABI MasterMind Workforce Manager | Workforce Management | 2010 | n/a |
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Leisure and Hospitality | 800 | $544M | United States | ABI MasterMind | ABI MasterMind Workforce Manager | Workforce Management | 2016 | n/a |
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Leisure and Hospitality | 800 | $300M | United States | ABI MasterMind | ABI MasterMind Workforce Manager | Workforce Management | 2012 | n/a |
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Transportation | 800 | $200M | United States | AIMS INTL DWC | AIMS eCrew | Workforce Management | 2019 | n/a |
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Banking and Financial Services | 800 | $150M | United States | Cisco Systems | Cisco Unified Workforce Optimization | Workforce Management | 2022 | n/a |
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Transportation | 800 | $120M | United States | UKG | UKG Workforce Central (ex Kronos Workforce Central) | Workforce Management | 2014 | n/a |
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