Apps Purchases: 10+ Million Software Purchases
Founded in 2010, APPS RUN THE WORLD is a leading technology intelligence and market-research company devoted to the application space. Leveraging a rigorous data-centric research methodology, we ask the simple B2B sales intelligence question: Who’s buying enterprise applications from whom and why?
Our global team of 50 researchers has been studying the digital transformation initiatives being undertaken by 2 million + companies including technographic segmentation of 10 million ERP, EPM, CRM, HCM, Procurement, SCM, Treasury software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Apps Run The World Buyer Insight and Technographics Customer Database has over 100 data fields that detail company usage of emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database, and different on-prem and cloud apps by function, customer size (employees, revenues), industry, country, implementation status, year deal won, partner involvement, Line of Business Key Stakeholders and key decision-makers contact details, including the systems being used by Fortune 1000 and Global 2000 companies.
Apply Filters For 10+ Million Software Purchases
- ITSM
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | VAR/SI | Insight | Insight Source |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
 |
Safran Helicopter Engines UK | Manufacturing | 6400 | $3.7B | France | BMC Software | BMC Helix ITSM - Incident Management | Incident Management | 2010 | n/a | In 2010 Safran Helicopter Engines UK implemented BMC Helix ITSM - Incident Management. The deployment focused on the SAP Functional Competence Center Finance Division and positioned BMC Helix ITSM - Incident Management to govern incident intake, qualification and user support for finance applications. Implementation workstreams included analysis of user needs, development of detailed functional specifications, configuration of the incident management solution, creation of test scenarios and recipes, go live activities, and authoring of operational documentation. The implementation explicitly covered incident handling processes such as incident qualification, root cause analysis, follow up of anomalies reported by users, and resolution of configuration anomalies, combined with user assistance and support workflows. The solution was integrated into an existing SAP operations landscape, interfacing with Solution Manager as the documentary database and coexisting with ITSM Remedy BMC and the internal Gest DOI tools for operational tracking. Incident sources and case types were aligned to ECC6 financial modules including FI AP AR GL AA and related flows for cash management, purchasing, sales and technical finance, leveraging Sapscript, idocs and the DME Engine as contextual data for tickets. Governance and operational control were organized around monitoring progress points and activities with the MOA, management of subcontracted external service providers, and ongoing oversight of evolving and corrective interventions. Process updates and new management rules were implemented alongside the technical rollout to embed incident lifecycle governance within the Finance Division. | |
 |
Harley-Davidson | Manufacturing | 6400 | $584M | United States | Atlassian | Atlassian Jira Service Desk | IT Service Management | 2020 | n/a | ||
 |
|
Media | 6400 | $1.9B | United States | Dynatrace | Dynatrace APM | Application Performance Management | 2021 | n/a |
|
|
|
|
|
Manufacturing | 6400 | $584M | United States | Akamai | Akamai mPulse | Application Performance Management | 2018 | n/a |
|
|
|
|
|
Media | 6400 | $1.9B | United States | Dynatrace | Dynatrace Ruxit | Application Performance Management | 2020 | n/a |
|
|
|
|
|
Manufacturing | 6400 | $5.0B | United States | New Relic | New Relic APM | Application Performance Management | 2021 | n/a |
|
|
|
|
|
Leisure and Hospitality | 6400 | $6.5B | Canada | ServiceNow | ServiceNow ITSM | IT Service Management | 2021 | n/a |
|
|
|
|
|
Manufacturing | 6400 | $3.7B | United States | New Relic | New Relic APM | Application Performance Management | 2018 | n/a |
|
|
|
|
|
Manufacturing | 6400 | $2.7B | United States | Atlassian | Atlassian Jira Service Desk | IT Service Management | 2019 | n/a |
|
|
|
|
|
Education | 6400 | $1.5B | United Kingdom | Freshworks | Freshservice | IT Service Management | 2020 | n/a |
|
|