Apps Purchases: 10+ Million Software Purchases
Founded in 2010, APPS RUN THE WORLD is a leading technology intelligence and market-research company devoted to the application space. Leveraging a rigorous data-centric research methodology, we ask the simple B2B sales intelligence question: Who’s buying enterprise applications from whom and why?
Our global team of 50 researchers has been studying the digital transformation initiatives being undertaken by 2 million + companies including technographic segmentation of 10 million ERP, EPM, CRM, HCM, Procurement, SCM, Treasury software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Apps Run The World Buyer Insight and Technographics Customer Database has over 100 data fields that detail company usage of emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database, and different on-prem and cloud apps by function, customer size (employees, revenues), industry, country, implementation status, year deal won, partner involvement, Line of Business Key Stakeholders and key decision-makers contact details, including the systems being used by Fortune 1000 and Global 2000 companies.
Apply Filters For 10+ Million Software Purchases
- Education
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | VAR/SI | Insight | Insight Source |
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Polytechnic University of Valencia | Education | 5100 | $1.3B | Spain | Microsoft | Microsoft Azure Cloud Services | Application Hosting and Computing Services | 2024 | n/a | ||
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Manchester Metropolitan University United Kingdom | Education | 5100 | $618M | United Kingdom | Freshworks | Freddy AI Agent | Customer Experience | 2025 | n/a | In 2025, Manchester Metropolitan University United Kingdom onboarded Freddy AI Agent from Freshworks as a Customer Experience application. This onboarding was recorded in Freshworks' second quarter 2025 disclosures, which listed Manchester Metropolitan University among newly welcomed and onboarded customers. The implementation centered on Freddy AI Agent and leveraged capabilities announced as part of Freshworks' Freddy Agentic AI Platform, including the no-code Freddy AI Agent Studio to configure autonomous conversational agents. Functional modules implemented focused on conversational AI for common student inquiries, automated triage for IT service desk requests, and knowledge-assisted response generation aligned to Customer Experience workflows. Configuration activities emphasized intent mapping, dialogue flow design, and iterative knowledge base tuning to reflect university policies and service standards. Deployment was provisioned through Freshworks' cloud-hosted platform, with Freddy AI Agent instrumented into university service channels to support student services and campus IT support operations. Operational coverage prioritized student-facing administrative units and IT service desk teams, and the implementation applied role-based access controls, escalation routing, and human handoff procedures for governance of agent interactions. Monitoring and ongoing refinement of agent conversation flows were included as part of operational management. The project narrative focuses on configuration and process alignment within a SaaS Customer Experience deployment, no external system integrators were specified, and the source did not disclose implementation costs or measured outcomes. | |
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Education | 5100 | $618M | United Kingdom | Freshworks | Freshservice | IT Service Management | 2025 | n/a |
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Education | 5100 | $618M | United Kingdom | Freshworks | Freshsales (formerly Freshworks CRM) | CRM,Sales Engagement | 2025 | n/a |
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Education | 5100 | $371M | Canada | Edsby | Edsby | Learning and Development | 2015 | n/a |
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Education | 5100 | $371M | Canada | Solarwinds | SolarWinds Pingdom RUM | Application Performance Management | 2017 | n/a |
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Education | 5100 | $371M | Canada | POWr | POWr | Web Content Management | 2018 | n/a |
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Education | 5100 | $371M | Canada | Microsoft | Microsoft Azure Cloud Services | Application Hosting and Computing Services | 2019 | n/a |
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Education | 5100 | $371M | Canada | Microsoft | Microsoft Azure Blob Storage | Cloud Storage | 2022 | n/a |
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Education | 5100 | $371M | Canada | Visa | Visa Authorize.Net | Payment Processing | 2022 | n/a |
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