Apps Run The World Apps Purchases

Customer	Industry	Empl.	Revenue	Country	Vendor	Application	Category	When	VAR/SI	Insight Source
Mantecorp Industria Quimica E Farmaceutica	Life Sciences	1350	$400M	Brazil	aftersale	aftersale	Returns Management	2022	n/a	In 2022, Mantecorp Industria Quimica E Farmaceutica implemented aftersale on its Brazil-facing website to manage product returns. The deployment embeds aftersale as a customer facing returns portal within ecommerce flows, enabling self service initiation of returns and exchanges under the Returns Management category. The implementation is scoped to ecommerce and customer service operations for a Life Sciences company, concentrating on online order returns and regulated product handling workflows. aftersale was configured to deliver core Returns Management modules including RMA issuance, return authorization workflows, return label generation, and status tracking for both customers and service agents. Configuration emphasizes process controls for centralized returns authorization, agent escalation and audit logging to support regulatory handling and traceability in pharmaceutical product returns. The implementation positions aftersale as the primary customer returns interface on mantecorp.com.br, with operational oversight in Brazil and responsibility across customer support and fulfillment teams.
Manuel'S Bread Cafe	Leisure and Hospitality	30	$3M	United States	ChowNow	ChowNow	Order Management	2015	n/a
	Retail	9000	$397M	Indonesia	SAP	SAP Warehouse Management	Warehouse Management	2013	n/a
	Transportation	30	$5M	United States	McLeod Software	McLeod LoadMaster	Transportation Management	2020	n/a
	Consumer Packaged Goods	2330	$250M	France	SAP	SAP ERP ECC 6.0 - Materials Management (MM)	Inventory Management	2013	n/a
	Consumer Packaged Goods	2330	$250M	France	SAP	SAP ERP ECC 6.0 - Production Planning (PP)	Advanced Planning and Scheduling	2013	n/a
	Retail	2223	$633M	United States	PDI Technologies	PDI Enterprise Retail Order Automation	Order Management	2022	n/a
	Transportation	566	$29M	Romania	BITSoftware	FluxVision WMS	Warehouse Management	2025	n/a
	Transportation	30	$3M	United Arab Emirates	Fresa Technologies	Fresa Gold	Freight Forwarding	2022	n/a
	Distribution	50	$4M	United States	Trimble	Trimble Kuebix TMS	Transportation Management	2018	n/a

Logo

Customer

Industry

Empl.

Revenue

Country

Vendor

Application

Category

When

VAR/SI

Insight

Insight Source

Mantecorp Industria Quimica E Farmaceutica

Life Sciences

1350

$400M

Brazil

aftersale

Returns Management

2022

n/a

In 2022, Mantecorp Industria Quimica E Farmaceutica implemented aftersale on its Brazil-facing website to manage product returns. The deployment embeds aftersale as a customer facing returns portal within ecommerce flows, enabling self service initiation of returns and exchanges under the Returns Management category. The implementation is scoped to ecommerce and customer service operations for a Life Sciences company, concentrating on online order returns and regulated product handling workflows. aftersale was configured to deliver core Returns Management modules including RMA issuance, return authorization workflows, return label generation, and status tracking for both customers and service agents. Configuration emphasizes process controls for centralized returns authorization, agent escalation and audit logging to support regulatory handling and traceability in pharmaceutical product returns. The implementation positions aftersale as the primary customer returns interface on mantecorp.com.br, with operational oversight in Brazil and responsibility across customer support and fulfillment teams.