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Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Michelin, an e2open customer evaluated Oracle Transportation Management

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Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

List of aftersale Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight Insight Source
Bagaggio Retail 850 $80M Brazil aftersale aftersale Returns Management 2022 n/a In 2022 Bagaggio implemented aftersale on its website. The aftersale deployment was embedded into the customer-facing storefront to centralize post-purchase workflows and to handle returns and support intake consistent with common after-sales management capabilities, Apps Category: . Operational scope focused on e-commerce and customer service functions, where aftersale captured return requests and routed service tickets into established order lifecycle processes. Governance emphasized web-based intake, ticket tracking, and cross-team handoffs between customer service and fulfillment to standardize after-sales handling using aftersale.
Clovis Calcados Retail 500 $100M Brazil aftersale aftersale Returns Management 2019 n/a In 2019, Clovis Calcados implemented aftersale on its website. The Apps Category was used to frame the deployment for online after-sales service and return management on the public storefront. The implementation embedded aftersale into the e-commerce front end to capture returns and post-purchase inquiries, and it configured functional modules common to after-sales platforms such as case creation, return authorization workflows, customer communication templates, and return label generation. aftersale was configured to automate workflow routing and status updates, and to provide a customer-facing portal for tracking and managing open cases. Operational ownership was placed with customer service and e-commerce teams, operating across Brazil, with the solution instrumented on the site to support order lookups and return authorizations tied to purchase records. Governance emphasized standardized returns processes and scripted response handling during rollout, with configuration and workflow rules managed within aftersale as application-level settings.
Decathlon Brasil Retail 4000 $1.4B Brazil aftersale aftersale Returns Management 2019 n/a In 2019 Decathlon Brasil implemented aftersale on its customer-facing website. The implementation uses the "" Apps Category and centralizes post-purchase servicing and site-level intake for customer interactions. aftersale was embedded on product and order pages to capture returns and service requests at point of customer action, and it was restated across checkout confirmation and account order history pages to increase visibility of after-sales options. The deployment focused on routing web-originated requests into established support workflows without altering the commerce checkout flow. aftersale was configured to support case creation, return initiation, and customer communications consistent with standard after-sales support capabilities. The solution was integrated with the e-commerce storefront via embedded components and API-based eventing to transmit order identifiers and customer context to operations teams. Operational coverage emphasized e-commerce operations and customer service teams across Brazil, with governance structured around web intake standardization, intake-to-resolution workflow definitions, and operational ownership by commerce and service managers. The narrative centers on aftersale as the site-level instrument for managing post-purchase interactions and standardizing inbound customer service requests.
Consumer Packaged Goods 120 $30M Brazil aftersale aftersale Returns Management 2024 n/a
Retail 450 $40M Brazil aftersale aftersale Returns Management 2024 n/a
Retail 250 $30M Brazil aftersale aftersale Returns Management 2019 n/a
Consumer Packaged Goods 1000 $200M Singapore aftersale aftersale Returns Management 2022 n/a
Retail 20 $2M Brazil aftersale aftersale Returns Management 2021 n/a
Retail 20 $2M Brazil aftersale aftersale Returns Management 2021 n/a
Life Sciences 1350 $400M Brazil aftersale aftersale Returns Management 2022 n/a
Showing 1 to 10 of 18 entries

Buyer Intent: Companies Evaluating aftersale

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FAQ - APPS RUN THE WORLD aftersale Coverage

aftersale is a Returns Management solution from aftersale.

Companies worldwide use aftersale, from small firms to large enterprises across 21+ industries.

Organizations such as Decathlon Brasil, Multilaser Industrial, Mantecorp Industria Quimica E Farmaceutica, Reserva and Hershey Latin America are recorded users of aftersale for Returns Management.

Companies using aftersale are most concentrated in Retail, Professional Services and Life Sciences, with adoption spanning over 21 industries.

Companies using aftersale are most concentrated in Brazil and Singapore, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of aftersale across Americas, EMEA, and APAC.

Companies using aftersale range from small businesses with 0-100 employees - 16.67%, to mid-sized firms with 101-1,000 employees - 50%, large organizations with 1,001-10,000 employees - 33.33%, and global enterprises with 10,000+ employees - 0%.

Customers of aftersale include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified aftersale customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Returns Management.