List of aftersale Customers
Curitiba, 80035-010,
Brazil
Since 2010, our global team of researchers has been studying aftersale customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased aftersale for Returns Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using aftersale for Returns Management include: Decathlon Brasil, a Brazil based Retail organisation with 4000 employees and revenues of $1.40 billion, Multilaser Industrial, a Brazil based Professional Services organisation with 5000 employees and revenues of $824.5 million, Mantecorp Industria Quimica E Farmaceutica, a Brazil based Life Sciences organisation with 1350 employees and revenues of $400.0 million, Reserva, a Brazil based Retail organisation with 1500 employees and revenues of $200.0 million, Hershey Latin America, a Singapore based Consumer Packaged Goods organisation with 1000 employees and revenues of $200.0 million and many others.
Contact us if you need a completed and verified list of companies using aftersale, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The aftersale customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
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Bagaggio | Retail | 850 | $80M | Brazil | aftersale | aftersale | Returns Management | 2022 | n/a | In 2022 Bagaggio implemented aftersale on its website. The aftersale deployment was embedded into the customer-facing storefront to centralize post-purchase workflows and to handle returns and support intake consistent with common after-sales management capabilities, Apps Category: . Operational scope focused on e-commerce and customer service functions, where aftersale captured return requests and routed service tickets into established order lifecycle processes. Governance emphasized web-based intake, ticket tracking, and cross-team handoffs between customer service and fulfillment to standardize after-sales handling using aftersale. | |
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Clovis Calcados | Retail | 500 | $100M | Brazil | aftersale | aftersale | Returns Management | 2019 | n/a | In 2019, Clovis Calcados implemented aftersale on its website. The Apps Category was used to frame the deployment for online after-sales service and return management on the public storefront. The implementation embedded aftersale into the e-commerce front end to capture returns and post-purchase inquiries, and it configured functional modules common to after-sales platforms such as case creation, return authorization workflows, customer communication templates, and return label generation. aftersale was configured to automate workflow routing and status updates, and to provide a customer-facing portal for tracking and managing open cases. Operational ownership was placed with customer service and e-commerce teams, operating across Brazil, with the solution instrumented on the site to support order lookups and return authorizations tied to purchase records. Governance emphasized standardized returns processes and scripted response handling during rollout, with configuration and workflow rules managed within aftersale as application-level settings. | |
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Decathlon Brasil | Retail | 4000 | $1.4B | Brazil | aftersale | aftersale | Returns Management | 2019 | n/a | In 2019 Decathlon Brasil implemented aftersale on its customer-facing website. The implementation uses the "" Apps Category and centralizes post-purchase servicing and site-level intake for customer interactions. aftersale was embedded on product and order pages to capture returns and service requests at point of customer action, and it was restated across checkout confirmation and account order history pages to increase visibility of after-sales options. The deployment focused on routing web-originated requests into established support workflows without altering the commerce checkout flow. aftersale was configured to support case creation, return initiation, and customer communications consistent with standard after-sales support capabilities. The solution was integrated with the e-commerce storefront via embedded components and API-based eventing to transmit order identifiers and customer context to operations teams. Operational coverage emphasized e-commerce operations and customer service teams across Brazil, with governance structured around web intake standardization, intake-to-resolution workflow definitions, and operational ownership by commerce and service managers. The narrative centers on aftersale as the site-level instrument for managing post-purchase interactions and standardizing inbound customer service requests. | |
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Consumer Packaged Goods | 120 | $30M | Brazil | aftersale | aftersale | Returns Management | 2024 | n/a |
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Retail | 450 | $40M | Brazil | aftersale | aftersale | Returns Management | 2024 | n/a |
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Retail | 250 | $30M | Brazil | aftersale | aftersale | Returns Management | 2019 | n/a |
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Consumer Packaged Goods | 1000 | $200M | Singapore | aftersale | aftersale | Returns Management | 2022 | n/a |
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Retail | 20 | $2M | Brazil | aftersale | aftersale | Returns Management | 2021 | n/a |
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Retail | 20 | $2M | Brazil | aftersale | aftersale | Returns Management | 2021 | n/a |
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Life Sciences | 1350 | $400M | Brazil | aftersale | aftersale | Returns Management | 2022 | n/a |
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Buyer Intent: Companies Evaluating aftersale
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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