Apps Run The World Apps Purchases

Customer	Industry	Empl.	Revenue	Country	Vendor	Application	Category	When	VAR/SI	Insight Source
Harley-Davidson	Manufacturing	6400	$584M	United States	Kinaxis	Kinaxis Returns Management	Returns Management	2024	n/a	In 2024 Harley-Davidson implemented Kinaxis Returns Management to accelerate transformation of its global supply chain and drive greater transparency and agility across planning and execution. The Kinaxis Returns Management deployment is positioned within the companys North America and global supply chain footprint, targeting returns orchestration and service parts reverse logistics workflows. Harley-Davidson configured Kinaxis Returns Management as part of Kinaxis integrated Maestro platform, leveraging returns management capabilities to support returns authorization, disposition decisioning, and coordination of reverse logistics activities. The implementation emphasizes integration with supply chain planning and execution capabilities within the Kinaxis environment, enabling visibility into service parts flows, repair center exchanges, and distribution center returns processing. Operational coverage centers on supply chain and aftermarket service functions, with the application supporting returns processing across service parts, warranty fulfillment, and repair operations. Governance changes inferred from the deployment include formalizing cross-functional returns policies and embedding returns data into existing planning cycles to improve coordination between planning, fulfillment, and service organizations. The stated objective of the Kinaxis Returns Management implementation is to increase transparency and agility across planning and execution processes for Harley-Davidson, aligning returns processing with broader supply chain transformation goals. Kinaxis Returns Management is presented as the technical layer to centralize returns workflows and provide a single operational view of reverse logistics within the companys global supply chain.
Haribo USA	Consumer Packaged Goods	7000	$2.4B	United Kingdom	SAP	SAP APO	Demand Forecasting and Planning,Advanced Planning and Scheduling	2018	n/a
	Construction and Real Estate	2700	$350M	United States	Hexagon	Hexagon Smart Material	Inventory Management	2021	n/a
	Retail	35	$3M	Saudi Arabia	Marvel Systems	Marvel MarPOS WMS	Warehouse Management	2022	n/a
	Leisure and Hospitality	7	$6M	Australia	Oracle	Oracle GloriaFood	Order Management	2020	n/a
	Manufacturing	15	$2M	United States	Odoo	Odoo Inventory	Inventory Management	2022	n/a
	Manufacturing	45	$6M	United States	Odoo	Odoo Inventory	Inventory Management	2022	n/a
	Leisure and Hospitality	60	$7M	United States	ChowNow	ChowNow	Order Management	2021	n/a
	Retail	26000	$8.0B	United States	Manhattan Associates	Manhattan WMS	Warehouse Management	2016	n/a
	Retail	26000	$8.0B	United States	Oracle	Oracle E-Business Suite Inventory Management	Inventory Management	2014	n/a

Logo

Customer

Industry

Empl.

Revenue

Country

Vendor

Application

Category

When

VAR/SI

Insight

Insight Source

Harley-Davidson

Manufacturing

6400

$584M

United States

Kinaxis

Kinaxis Returns Management

Returns Management

2024

n/a

In 2024 Harley-Davidson implemented Kinaxis Returns Management to accelerate transformation of its global supply chain and drive greater transparency and agility across planning and execution. The Kinaxis Returns Management deployment is positioned within the companys North America and global supply chain footprint, targeting returns orchestration and service parts reverse logistics workflows. Harley-Davidson configured Kinaxis Returns Management as part of Kinaxis integrated Maestro platform, leveraging returns management capabilities to support returns authorization, disposition decisioning, and coordination of reverse logistics activities. The implementation emphasizes integration with supply chain planning and execution capabilities within the Kinaxis environment, enabling visibility into service parts flows, repair center exchanges, and distribution center returns processing. Operational coverage centers on supply chain and aftermarket service functions, with the application supporting returns processing across service parts, warranty fulfillment, and repair operations. Governance changes inferred from the deployment include formalizing cross-functional returns policies and embedding returns data into existing planning cycles to improve coordination between planning, fulfillment, and service organizations. The stated objective of the Kinaxis Returns Management implementation is to increase transparency and agility across planning and execution processes for Harley-Davidson, aligning returns processing with broader supply chain transformation goals. Kinaxis Returns Management is presented as the technical layer to centralize returns workflows and provide a single operational view of reverse logistics within the companys global supply chain.