Apps Purchases: 10+ Million Software Purchases
Founded in 2010, APPS RUN THE WORLD is a leading technology intelligence and market-research company devoted to the application space. Leveraging a rigorous data-centric research methodology, we ask the simple B2B sales intelligence question: Who’s buying enterprise applications from whom and why?
Our global team of 50 researchers has been studying the digital transformation initiatives being undertaken by 2 million + companies including technographic segmentation of 10 million ERP, EPM, CRM, HCM, Procurement, SCM, Treasury software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Apps Run The World Buyer Insight and Technographics Customer Database has over 100 data fields that detail company usage of emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database, and different on-prem and cloud apps by function, customer size (employees, revenues), industry, country, implementation status, year deal won, partner involvement, Line of Business Key Stakeholders and key decision-makers contact details, including the systems being used by Fortune 1000 and Global 2000 companies.
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- ERP Financial Management
- ERP Services and Operations
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | VAR/SI | Insight | Insight Source |
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Commonwealth of Pennsylvania | Government | 88385 | $47.6B | United States | Infor | Infor Case Management | Case Management | 2011 | n/a | In 2011, the Commonwealth of Pennsylvania implemented Infor Case Management as part of Infor HR Service Delivery to consolidate HR service delivery into a single statewide HR center. The implementation targeted the Case Management category to centralize intake and service desk workflows for HR inquiries across Commonwealth agencies. The deployment configured Infor Case Management modules to support case intake, automated routing, status tracking and SLA enforcement, using the Infor HR Service Delivery framework to manage the full case lifecycle. Configuration emphasized centralized queueing and role based work distribution to enable consistent handling of employee inquiries, benefits questions and payroll issues. Operational scope was state level, covering multiple Commonwealth departments and a statewide HR shared services center in the United States, with business functions impacted including HR service delivery, benefits administration, payroll support and employee relations. Vendor materials do not specify external system integrations beyond the Infor HR Service Delivery solution. Governance centered on centralized SLA monitoring and standardized case handling procedures to support faster response SLAs. Infor materials cite approximately 3.5 million dollars in annual savings attributable to the broader HR Service Delivery implementation that includes Infor Case Management. | |
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Commonwealth of Pennsylvania | Government | 88385 | $47.6B | United States | Fast Enterprises | Fast Enterprises GenTax | Tax Management | 2018 | n/a | In 2018, the Commonwealth of Pennsylvania implemented Fast Enterprises GenTax as part of its PATH tax modernization project. The deployment used Fast Enterprises GenTax in the Tax Management category to move personal income, pass-through entity processing, and property tax and rent rebate workflows to a cloud-based platform. Implementation configured GenTax modules for return intake and processing, account management, payment reconciliation, and citizen e-services, with tax rule configuration and compliance workflow automation aligned to state statutes. Functional capabilities explicitly included personal income tax processing, pass-through entity tax processing, property tax and rent rebate processing, and online e-service forms to support filings and refund management. The program converted over 12 million accounts and 75 million transactions as part of the statewide rollout, centralizing core tax processing and e-services for the Pennsylvania Department of Revenue. Delivery was completed on schedule despite the pandemic, reflecting the program level rollout and conversion scope across the state. Governance was organized under the PATH modernization program with phased conversion and operational cutovers to the cloud-based GenTax platform, standardizing workflows and account record structures across business functions including processing, collections, and customer service. The implementation modernized tax processing and citizen-facing e-services while preserving statutory compliance workflows. | |
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Government | 88385 | $47.6B | United States | EnergyCAP | EnergyCAP ERP | Utilities ERP | 2019 | n/a |
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Government | 88385 | $47.6B | United States | Civix | Election Management Platform | Voting Management | 2025 | n/a |
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Insurance | 24059 | $47.4B | Germany | Serrala | Serrala FinanceSuite | AP Automation | 2016 | n/a |
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Insurance | 24059 | $47.4B | Germany | SAP | SAP ERP ECC 6.0 | ERP Financial | 2014 | n/a |
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Insurance | 24059 | $47.4B | Germany | SAP | SAP Policy Management | Insurance Policy Administration | 2010 | Accenture |
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Insurance | 25000 | $47.3B | United States | Oracle | Oracle Netsuite OpenAir | Professional Services Automation | 2015 | n/a |
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Insurance | 25000 | $47.3B | United States | SAP | SAP Concur Expense | Expense Management | 2013 | n/a |
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Insurance | 25000 | $47.3B | United States | IBM | IBM Tririga Real Estate Management | Facility Management | 2014 | n/a |
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