Apps Run The World Apps Purchases

Customer	Industry	Empl.	Revenue	Country	Vendor	Application	Category	When	VAR/SI	Insight Source
Marks & Spencer_x000D_	Retail	64000	$18.1B	United Kingdom	Accertify	Accertify Fraud Detection	AML, Fraud and Compliance	2013	n/a	In 2013, Marks & Spencer implemented Accertify Fraud Detection in its e-commerce payments environment as a Fraud Detection solution. The UK retail deployment applied Accertify Fraud Detection in real time to screen online transactions, and the implementation has been reported to deliver a 55% reduction in fraud since the original 2013 deployment. The configuration centered on Accertify’s real-time fraud screening capabilities plus Accertify’s SCA optimisation module, the latter added after the initial rollout to manage Strong Customer Authentication without materially increasing checkout friction. Accertify Fraud Detection was configured to evaluate transaction risk at point of sale and to apply SCA optimisation logic to preserve a frictionless checkout for the vast majority of customers. Operationally the implementation was scoped to Marks & Spencer’s e-commerce payments and checkout flows across its UK retail operations, impacting fraud prevention, payments processing, and customer experience teams. Integrations were focused on embedding Accertify Fraud Detection into the online payment authorization path so that screening and SCA optimisation executed inline with transaction processing. Governance included staged rollout of the SCA optimisation module after the initial 2013 deployment, and ongoing tuning of screening thresholds to balance fraud reduction with customer friction. The case study specified that Accertify’s SCA optimisation module was explicitly used to preserve a frictionless checkout experience for the majority of shoppers.
Marks & Spencer_x000D_	Retail	64000	$18.1B	United Kingdom	Accertify	Accertify Returns and Abuse Protection	AML, Fraud and Compliance	2013	n/a	In 2013, Marks & Spencer implemented Accertify Returns and Abuse Protection to centralize fraud detection and returns abuse controls across its UK eCommerce operations. Apps Category: The deployment emphasized Accertify Returns and Abuse Protection as a real-time fraud solution, operating at checkout and returns touchpoints to reduce checkout friction while screening abusive returns behavior. Configuration work focused on rules-based decisioning and real-time scoring consistent with fraud and payment-protection use cases, with the implementation framed around online transaction authorization and order fulfillment workflows. Integrations concentrated on the retailer's eCommerce checkout and payment authorization flows, including adaptations for Strong Customer Authentication. The merchant optimized SCA handling in 2020 as a follow-on activity to the 2013 real-time fraud installation, aligning fraud decisioning with authentication challenges and payment provider response patterns. Operational governance centered on centralized fraud operations and tuned decisioning rules, enabling ongoing adjustments to scoring thresholds and abuse detection logic. Accertify’s deployment for Marks & Spencer delivered an explicitly stated 55% reduction in fraud and reduced checkout friction as part of the combined fraud and SCA optimization work.
	Retail	10000	$2.1B	United States	Accertify	Accertify Returns and Abuse Protection	AML, Fraud and Compliance	2013	n/a
	Government	30	$4M	United States	Everbridge	Everbridge Critical Event Management	Critical Event Management	2013	n/a
	Media	120	$15M	United States	TransUnion	TransUnion TruValidate (ex Iovation)	AML, Fraud and Compliance	2013	n/a
	Leisure and Hospitality	200	$25M	United States	CrownPeak	CrownPeak Universal Consent Platform (formerly Evidon)	Governance, Risk and Compliance	2013	n/a
	Automotive	2600	$300M	India	CrownPeak	CrownPeak Universal Consent Platform (formerly Evidon)	Governance, Risk and Compliance	2013	n/a
	Transportation	2000	$800M	Indonesia	CrownPeak	CrownPeak Universal Consent Platform (formerly Evidon)	Governance, Risk and Compliance	2013	n/a
	Media	629	$190M	United Kingdom	CrownPeak	CrownPeak Universal Consent Platform (formerly Evidon)	Governance, Risk and Compliance	2013	n/a
	Media	20	$2M	United States	CrownPeak	CrownPeak Universal Consent Platform (formerly Evidon)	Governance, Risk and Compliance	2013	n/a

Logo

Customer

Industry

Empl.

Revenue

Country

Vendor

Application

Category

When

VAR/SI

Insight

Insight Source

Marks & Spencer_x000D_

Retail

64000

$18.1B

United Kingdom

Accertify

Accertify Fraud Detection

AML, Fraud and Compliance

2013

n/a

In 2013, Marks & Spencer implemented Accertify Fraud Detection in its e-commerce payments environment as a Fraud Detection solution. The UK retail deployment applied Accertify Fraud Detection in real time to screen online transactions, and the implementation has been reported to deliver a 55% reduction in fraud since the original 2013 deployment. The configuration centered on Accertify’s real-time fraud screening capabilities plus Accertify’s SCA optimisation module, the latter added after the initial rollout to manage Strong Customer Authentication without materially increasing checkout friction. Accertify Fraud Detection was configured to evaluate transaction risk at point of sale and to apply SCA optimisation logic to preserve a frictionless checkout for the vast majority of customers. Operationally the implementation was scoped to Marks & Spencer’s e-commerce payments and checkout flows across its UK retail operations, impacting fraud prevention, payments processing, and customer experience teams. Integrations were focused on embedding Accertify Fraud Detection into the online payment authorization path so that screening and SCA optimisation executed inline with transaction processing. Governance included staged rollout of the SCA optimisation module after the initial 2013 deployment, and ongoing tuning of screening thresholds to balance fraud reduction with customer friction. The case study specified that Accertify’s SCA optimisation module was explicitly used to preserve a frictionless checkout experience for the majority of shoppers.

Marks & Spencer_x000D_

Retail

64000

$18.1B

United Kingdom

Accertify

Accertify Returns and Abuse Protection

AML, Fraud and Compliance

2013

n/a

In 2013, Marks & Spencer implemented Accertify Returns and Abuse Protection to centralize fraud detection and returns abuse controls across its UK eCommerce operations. Apps Category: The deployment emphasized Accertify Returns and Abuse Protection as a real-time fraud solution, operating at checkout and returns touchpoints to reduce checkout friction while screening abusive returns behavior. Configuration work focused on rules-based decisioning and real-time scoring consistent with fraud and payment-protection use cases, with the implementation framed around online transaction authorization and order fulfillment workflows. Integrations concentrated on the retailer's eCommerce checkout and payment authorization flows, including adaptations for Strong Customer Authentication. The merchant optimized SCA handling in 2020 as a follow-on activity to the 2013 real-time fraud installation, aligning fraud decisioning with authentication challenges and payment provider response patterns. Operational governance centered on centralized fraud operations and tuned decisioning rules, enabling ongoing adjustments to scoring thresholds and abuse detection logic. Accertify’s deployment for Marks & Spencer delivered an explicitly stated 55% reduction in fraud and reduced checkout friction as part of the combined fraud and SCA optimization work.