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Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

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List of Brevo Live Chat Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight
AB Vakwerk Professional Services 500 $112M Netherlands Brevo Brevo Live Chat Chatbots and Conversational AI 2023 n/a
In 2023, AB Vakwerk deployed Brevo Live Chat on its public website. Brevo Live Chat is used as a Chatbots and Conversational AI solution to support customer service, lead capture, and website engagement for the Netherlands-based professional services firm. The implementation surfaces a web-embedded chat widget on customer-facing pages, configured to initiate visitor-triggered conversations, queue asynchronous messages, and store chat transcripts through the Brevo Live Chat administration interface. Functional capability coverage aligns with conversational workflows, canned responses, routing logic and visitor context capture typical of Chatbots and Conversational AI deployments. Operational ownership is centered with customer service and marketing stakeholders who manage conversation templates, response workflows, and lead qualification prompts inside Brevo Live Chat. Governance emphasis is on chat response procedures and template version control, with transcripts and visitor context made available for internal case handling and sales follow up. The relationship is AB Vakwerk Brevo Live Chat Chatbots and Conversational AI supporting customer service and sales enablement on the corporate website.
AgilizTech Software Professional Services 40 $4M India Brevo Brevo Live Chat Chatbots and Conversational AI 2024 n/a
In 2024 AgilizTech Software deployed Brevo Live Chat on its public website. The deployment uses Brevo Live Chat, classified as Chatbots and Conversational AI, to provide an on-page conversational interface for prospect engagement and client support. For a 40-employee professional services firm based in India the implementation is centered on a web widget and browser-based messaging for real-time customer interaction. The Brevo Live Chat implementation includes standard chat widget capabilities such as visitor-to-agent messaging, lead capture fields, canned responses and conversation transcript generation, configured to support sales and client services workflows. Operational ownership is positioned with customer-facing teams who monitor incoming chats during business hours and use captured contact details to drive follow up and service intake. Brevo Live Chat is integrated into the public website as the primary conversational touchpoint, and configuration focuses on routing, message templates and session logging consistent with Chatbots and Conversational AI usage for small professional services firms.
Agora Tech Professional Services 11 $1M Italy Brevo Brevo Live Chat Chatbots and Conversational AI 2023 n/a
In 2023, Agora Tech deployed Brevo Live Chat on its public website. Brevo Live Chat is a Chatbots and Conversational AI application delivered as an embedded website chat widget, using cloud hosted message routing and a centralized administrative console for configuration and monitoring. The implementation is scoped to customer facing web interactions and supports customer support and sales workflows, configured for real time messaging, automated greetings, canned responses, visitor context capture and transcript logging, capabilities aligned with Chatbots and Conversational AI. Management and governance are handled by a small internal administration team that controls widget behavior, agent availability and chat history retention at the site level.
AKADASIA Professional Services 50 $5M Singapore Brevo Brevo Live Chat Chatbots and Conversational AI 2023 n/a
In 2023, AKADASIA implemented Brevo Live Chat on its website. The deployment uses Brevo Live Chat as a website-embedded conversational layer, leveraging Chatbots and Conversational AI capabilities such as a browser-based chat widget, real-time messaging, session transcript capture, lead capture forms, and an agent-facing dashboard for live interactions. The implementation is consistent with a cloud-hosted widget model that centralizes visitor engagement on the corporate site rather than a client installed application. AKADASIA configured Brevo Live Chat to support customer-facing business functions, primarily sales and client support, with operational ownership aligned to marketing and support teams in a 50 person professional services firm. Governance and process controls emphasize chat routing, standard response workflows, transcript retention and agent handoffs to align live chat interactions with existing client engagement processes on the website.
Applogiq Professional Services 62 $3M India Brevo Brevo Live Chat Chatbots and Conversational AI 2025 n/a
In 2025 Applogiq deployed Brevo Live Chat on its public website. Brevo Live Chat is implemented as Applogiq's Chatbots and Conversational AI capability to manage web-first customer interactions and lead capture. The implementation uses the Brevo Live Chat web widget to provide real-time messaging and conversational routing, configured with canned responses and visitor context capture. Functional modules implemented include an agent console for live response, chat transcript logging for session history, and embedded lead capture forms to collect contact data during conversations. These components align with standard Chatbots and Conversational AI workflows for session initiation, escalation, and human handoff. Operational coverage is focused on the corporate website where the chat widget is active, supporting client engagement and pre-sales inquiry handling for Applogiq. Administration is handled through the Brevo Live Chat management interface with role-based access applied to support and sales staff, and chat transcripts retained for operational review. Governance changes centered on configuring user roles, chat routing rules, and conversational templates to standardize responses and routing. The Brevo Live Chat implementation is embedded directly on the Applogiq website and supports web-based customer engagement and lead qualification workflows.
Automotive 20 $4M Mauritius Brevo Brevo Live Chat Chatbots and Conversational AI 2025 n/a
Professional Services 10 $1M India Brevo Brevo Live Chat Chatbots and Conversational AI 2024 n/a
Professional Services 10 $1M Canada Brevo Brevo Live Chat Chatbots and Conversational AI 2024 n/a
Professional Services 19 $2M Malaysia Brevo Brevo Live Chat Chatbots and Conversational AI 2023 n/a
Professional Services 65 $7M United States Brevo Brevo Live Chat Chatbots and Conversational AI 2024 n/a
Showing 1 to 10 of 160 entries

Buyer Intent: Companies Evaluating Brevo Live Chat

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FAQ - APPS RUN THE WORLD Brevo Live Chat Coverage

Brevo Live Chat is a Chatbots and Conversational AI solution from Brevo.

Companies worldwide use Brevo Live Chat, from small firms to large enterprises across 21+ industries.

Organizations such as Ministry of Ecological Transition France, Sudtiroler Sanitatsbetrieb Italy, Proma Group, Neele-Vat and Edilians are recorded users of Brevo Live Chat for Chatbots and Conversational AI.

Companies using Brevo Live Chat are most concentrated in Government, Healthcare and Automotive, with adoption spanning over 21 industries.

Companies using Brevo Live Chat are most concentrated in France, Italy and Netherlands, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Brevo Live Chat across Americas, EMEA, and APAC.

Companies using Brevo Live Chat range from small businesses with 0-100 employees - 76.25%, to mid-sized firms with 101-1,000 employees - 20.63%, large organizations with 1,001-10,000 employees - 1.88%, and global enterprises with 10,000+ employees - 1.25%.

Customers of Brevo Live Chat include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified Brevo Live Chat customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Chatbots and Conversational AI.