West Perth, 6005, WA,
Australia
21st Century Business Equipment
21st Century Business Equipment, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. 21st Century Business Equipment collaboration with software players such as OrderMate empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
| Reseller and SI | Vendor | Application | Category | Market |
|---|---|---|---|---|
| 21st Century Business Equipment | OrderMate | OrderMate POS | Point Of Sale | ERP Services and Operations |
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight | Insight Source |
|---|---|---|---|---|---|---|---|---|---|---|---|
|
|
Wise Wine Australia | Leisure and Hospitality | 25 | $6M | Australia | OrderMate | OrderMate POS | Point Of Sale | 2024 | In 2024, Wise Wine Australia implemented OrderMate POS to manage hospitality Point Of Sale and payments at its Eagle Bay Margaret River site. The deployment centralized transaction processing on a dedicated POS server and extended front of house capacity with one fixed terminal and seven tablets supporting tasting room and cellar door operations. OrderMate POS was configured for core checkout workflows and payment processing, and the case study describes integrations for reservations and e gift cards, implying use of OrderMate reservation and e gift redemption capabilities to streamline bookings and gift card acceptance. Configuration work focused on payment routing and checkout optimization to reduce card fees and improve customer facing transaction flows. 21st Century Business Equipment performed on site commissioning and end user training in 2024, supporting operational rollout and staff adoption across the single site. The implementation directly impacted hospitality point of sale and payments functions, consolidating hardware, embedding reservation and e gift redemption workflows, and delivering the stated outcomes of reduced card fees and improved checkout workflows. | |
|
|
Spinifex Brewery Australia | Leisure and Hospitality | 40 | $4M | Australia | OrderMate | OrderMate POS | Point Of Sale | 2023 | In 2023, Spinifex Brewery Australia implemented OrderMate POS, a Point Of Sale application, to support high-volume hospitality point-of-sale operations and table ordering at its Cable Beach venue in Broome, Western Australia. The rollout was timed for the venue opening in December 2023 and focused on front-of-house transaction processing and dine-in order workflows. The OrderMate POS deployment included six fixed POS terminals and two tablets configured for counter and table service, enabling table ordering workflows, handheld order capture, and standard payment processing flows common to Point Of Sale systems. Configuration work emphasized terminal layout, menu mapping for hospitality service, and device allocation between counter and floor service to streamline transaction throughput. 21st Century Business Equipment installed and configured OrderMate POS, provided on-site staff training during the December 2023 opening period, and established 24/7 local support for the venue. Operational scope was the Cable Beach site, impacting counter staff and table service operations, with reported outcomes of improved transaction speed and the availability of continuous local support. | |
|
|
Ambergold | Leisure and Hospitality | 7 | $9M | Australia | OrderMate | OrderMate POS | Point Of Sale | 2023 | In 2023 Ambergold implemented OrderMate POS, a Point Of Sale application, across three terminals at Fibber McGee's in Leederville, Perth, Western Australia to streamline table and counter service. The deployment concentrated on front of house ordering, with terminals configured for table mapping and counter service workflows to accelerate ordering and increase front of house efficiency. 21st Century Business Equipment installed OrderMate POS and delivered onsite training in 2023, configuring integrations with booking platforms and EFTPOS partners as part of the setup. The implementation covers three operational terminals at the Leederville site and includes ongoing 24/7 local support for operations and service issues. OrderMate POS supports table mapping, order routing, and payment processing integration consistent with Point Of Sale functional patterns, and the project delivered faster ordering workflows for front of house staff. |
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Buyer Intent: Companies Evaluating 21st Century Business Equipment Services
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
|---|---|---|---|---|---|---|---|---|
| No data found | ||||||||