Vaughan, L0J 1C0, ON,
Canada
360 Visibility
360 Visibility, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. 360 Visibility collaboration with software players such as Microsoft empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
| Reseller and SI | Vendor | Application | Category | Market |
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| 360 Visibility | Microsoft | Microsoft Dynamics 365 Business Central | ERP Financial | ERP Financial Management |
| 360 Visibility | Microsoft | Microsoft Dynamics 365 Customer Engagement | Customer Engagement | CRM |
| 360 Visibility | Microsoft | Microsoft Dynamics 365 Sales | Sales Automation,Sales Engagement | CRM |
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight | Insight Source |
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Cambridge Forums | Professional Services | 70 | $10M | Canada | Microsoft | Microsoft Dynamics 365 Customer Engagement | Customer Engagement | 2020 | In 2020, Cambridge Forums implemented Microsoft Dynamics 365 Customer Engagement with Microsoft partner 360 Visibility to create an integrated sales and marketing platform. The deployment targeted the Customer Engagement category and was designed to consolidate event attendee profiles and customer data to support high-touch professional services events. The implementation deployed Microsoft Dynamics 365 Sales and CRM functionality alongside Office 365, with applications hosted in Azure Cloud. Configuration focused on centralized contact and profile management, sales pipeline tracking for event-driven revenue, and marketing enablement workflows to support campaign communications, all aligned with typical Customer Engagement capabilities. Integrations were explicitly built between Dynamics 365 Sales, Office 365 collaboration tools, and Azure-hosted applications, enabling staff to access customer records and campaign artifacts from multiple locations. Operational scope included Marketing and IT teams, event operations staff, and management, and it enabled field teams to work remotely while maintaining synchronized customer data. Governance and operational outcomes were documented by the implementation partner and Cambridge Forums, reporting a first year cost reduction of $40,000 representing an 80% savings, regained control over technology, reduced downtime, and improved productivity and staff satisfaction. Migrating to Office 365 and hosting applications in Azure were described as catalysts for improved IT stability and more creative marketing approaches. | |
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Cambridge Forums | Professional Services | 70 | $10M | Canada | Microsoft | Microsoft Dynamics 365 Sales | Sales Automation,Sales Engagement | 2020 | In 2020, Cambridge Forums implemented Microsoft Dynamics 365 Sales with 360 Visibility to establish a unified sales and marketing system. The deployment prioritized Sales Automation,Sales Engagement capabilities to consolidate customer profiles, streamline communication workflows, and centralize reporting across the organization. Microsoft Dynamics 365 Sales was configured to deliver core CRM functions including contact and lead management, opportunity tracking, and campaign communication orchestration, combined with reporting and dashboarding for event-driven customer insights. The implementation emphasized stability and usability to address prior CRM reliability issues and to enable marketing and sales teams to operate without frequent downtime. The solution was deployed as an all Microsoft environment, hosting Cambridge Forums applications in Azure Cloud and integrating Microsoft Dynamics 365 Sales with Office 365 to synchronize email, calendars, and collaboration tools. This architecture supported remote and field-based work, and enabled IT to manage hosting and application availability centrally within Azure. 360 Visibility led the rollout and migration to Office 365 and Dynamics 365, accompanied by process changes that gave marketing greater flexibility for campaign execution and improved operational governance by centralizing customer data and communications. Outcomes stated by the customer include $40,000 saved in the first year representing an 80% reduction in operating costs, reduced downtime, improved productivity, and broader ability for teams to work from multiple locations. | |
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Community Living Thunder Bay | Non Profit | 420 | $40M | Canada | Microsoft | Microsoft Dynamics 365 Business Central | ERP Financial | 2019 | In 2019, Community Living Thunder Bay migrated from Microsoft Dynamics NAV to Microsoft Dynamics 365 Business Central and moved its financial systems to a cloud-hosted ERP Financial platform. The engagement was delivered with 360 Visibility and focused on shifting the organization from an on-premises Dynamics NAV installation to an always up-to-date, cloud implementation of Microsoft Dynamics 365 Business Central. The implementation concentrated on core financial management and accounting functionality within Microsoft Dynamics 365 Business Central, consolidating business management capabilities into a single application. 360 Visibility’s Dynamics NAV and Dynamics 365 consultants analyzed the existing environment and removed numerous legacy customizations and add-ons that were no longer required because equivalent standard functionality exists in Business Central, simplifying configuration and ongoing maintenance. The deployment adopted a cloud architecture to eliminate on-premises infrastructure and reduce upgrade overhead, while preserving operational control for finance and property functions. The vendor platform integrates with Office 365 and can support add-ons such as Jet Reports for automated reporting, capabilities referenced by the implementation materials, though the migration narrative centers on moving core ERP Financial workloads to Business Central in the cloud. Governance and operational changes included consolidating financial workflows under Business Central and decommissioning bespoke NAV extensions, enabling a streamlined update cadence and reduced customization management. Community Living Thunder Bay’s leadership reported the organization is now running an always up-to-date business management system, reflecting the intended outcome of the 360 Visibility migration and consolidation effort. | |
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Manufacturing | 100 | $10M | Canada | Microsoft | Microsoft Dynamics 365 Business Central | ERP Financial | 2018 |
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Non Profit | 850 | $53M | Canada | Microsoft | Microsoft Dynamics 365 Business Central | ERP Financial | 2021 |
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Buyer Intent: Companies Evaluating 360 Visibility Services
- Tamiami Airport Business Association United States, a United States based Non Profit organization with 10 Employees
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