Amstelveen, 1186 DS,
Netherlands
KPMG
KPMG, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. KPMG collaboration with software players such as Microsoft, SAP and SUSE Group empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight | Insight Source |
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Transportation | 405 | $800M | Australia | Microsoft | Microsoft Dynamics 365 Supply Chain Management | Supply Chain Management | 2020 | ||
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Transportation | 405 | $800M | Australia | Microsoft | Microsoft Dynamics 365 Field Service | Field Service Management | 2020 | In 2020 Australian Pacific Airports (Melbourne Airport) implemented Microsoft Dynamics 365 Field Service as part of a broader Dynamics 365 rollout to address Field Service Management across both Melbourne and Launceston airports. The initiative began during a 2020 data harmonization and technology modernization program intended to create a centralized data environment and a single source of operational truth for airport operations, property management, and marketing functions. Microsoft Dynamics 365 Field Service was configured alongside the Dynamics 365 Asset Management Add-in to support work order lifecycle, preventative maintenance scheduling, asset tracking for roughly 50,000 physical assets, geospatial job allocation, and mobile work acceptance for contract crews. The deployment included related Dynamics 365 modules such as Customer Insights, Finance, Customer Service, Sales, and Supply Chain Management, with dual-write synchronization implemented to unify party records and a global address book across the Dynamics 365 platform. Integrations were planned and executed to connect Dynamics 365 to the airport group ecosystem, explicitly including an integration of Flex Property for property and lease automation and numerous independent applications that previously supported parking, leasing, and vendor processes. Project planning took into account three major operational systems that remained part of the environment, Oracle Primavera for project operations, IBM Maximo for enterprise asset considerations, and Salesforce for marketing, while KPMG served as the system integrator to support implementation and rollout activities. Governance and rollout followed a phased cadence with a four part deployment scheduled from August 2021 through October 2022 and the platform operating in production since November 2022. Change management was intensified after early architecture and data mapping issues, with internal business solutions teams adapting processes to the product and collaborating with Microsoft account teams and FastTrack. Explicit outcomes reported by the airports include automated preventative maintenance scheduling across 50,000 assets, consolidated work order to finance flows for invoicing and payments, a centralized procurement and inventory dashboard, marketing revenue attributed to new Customer Insights driven campaigns of 4.5 million Australian dollars since last May, and a reduction in customer issue resolution time to 24 hours through automated tagging and routing. The Microsoft Dynamics 365 Field Service deployment sits at the center of a cloud based, shared data approach to Field Service Management for Australian Pacific Airports. | |
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Transportation | 405 | $800M | Australia | Microsoft | Microsoft Dynamics 365 Sales | Sales Automation,Sales Engagement | 2020 | ||
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Transportation | 405 | $800M | Australia | Microsoft | Microsoft Dynamics 365 for Finance and Operations | ERP Financial | 2020 |
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Manufacturing | 3300 | $800M | Brazil | SAP | SAP ERP ECC 6.0 | ERP Financial | 2008 |
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Manufacturing | 3300 | $800M | Brazil | SAP | SAP S/4 HANA | ERP Financial | 2025 |
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Transportation | 405 | $800M | Australia | Microsoft | Microsoft Dynamics 365 Customer Insights | Customer Data Platform | 2020 |
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Transportation | 405 | $800M | Australia | Microsoft | Microsoft Dynamics 365 Customer Service | Customer Support | 2020 |
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Manufacturing | 3300 | $800M | Brazil | SUSE Group | SUSE Linux Enterprise Server for SAP Applications | Operating System (OS) | 2019 |
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Manufacturing | 3300 | $800M | Brazil | IBM | IBM Power Systems | Application Hosting and Computing Services | 2019 |
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Buyer Intent: Companies Evaluating KPMG Services
- Rek, a United States based Professional Services organization with 10 Employees
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