Wallisellen, 8304,
Switzerland
Agilita
Agilita, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. Agilita collaboration with software players such as SAP, Atos and empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
| Reseller and SI | Vendor | Application | Category | Market |
|---|---|---|---|---|
| Agilita | SAP | SAP S/4 HANA | ERP Financial | ERP |
| Agilita | SAP | SAP S/4HANA Cloud | ERP Financial | ERP |
| Agilita | SAP | SAP Analytics Cloud | Analytics and BI | Analytics and BI |
| Agilita | SAP | SAP Business ByDesign | ERP Financial | ERP |
| Agilita | SAP | SAP Fiori | Apps Development | PaaS |
| Agilita | SAP | SAP Business Technology Platform (BTP) | Apps Development | PaaS |
| Agilita | SAP | SAP ERP ECC 6.0 | ERP Financial | ERP |
| Agilita | SAP | SAP C/4 HANA | CRM | CRM |
| Agilita | SAP | SAP Central Invoice Management | AP Automation | ERP |
| Agilita | SAP | SAP HANA Enterprise Cloud | Application Hosting and Computing Services | IaaS |
| Agilita | SAP | SAP Intelligent Robotic Process Automation | Robotic Process Automation | PaaS |
| Agilita | SAP | SAP Conversational AI | Chatbots and Conversational AI | AI-Powered Application |
| Agilita | SAP | SAP Leonardo Machine Learning | ML and Data Science Platforms | AI Development |
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight |
|---|---|---|---|---|---|---|---|---|---|---|
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Manufacturing | 40 | $4M | Switzerland | SAP | SAP Intelligent Robotic Process Automation | Robotic Process Automation | 2020 |
In 2020, Muller + Krempel implemented SAP Intelligent Robotic Process Automation as a targeted Robotic Process Automation initiative to address manual order-status checking and heavy call volumes while preserving nondigitalized warehouse and stock picking processes that accommodate workers with disabilities. The engagement focused on improving customer-facing status workflows and customer service throughput without altering warehouse accommodations.
AGILITA and SAP developed a chatbot using SAP Intelligent Robotic Process Automation on SAP Business Technology Platform, delivering an automated conversational front end for shipment tracking and order-status inquiries. The implementation configured the chatbot as a 24x7 customer self-service capability, automating routine inquiry handling and enabling customer service staff to concentrate on projects, pricing, and more complex tasks.
The chatbot was integrated with SAP Business ByDesign through SAP Business Technology Platform to provide real-time order and shipment status lookups, tying conversational automation into core ERP records. Operational coverage centered on customer service workflows and the external order-status checking process, extending support availability beyond traditional office hours.
AGILITA applied a design-thinking co-innovation methodology with SAP to architect, develop, and roll out the solution, aligning governance and process changes around automated inquiry handling. Explicit outcomes included simplified shipment tracking via the chatbot, 24x7 availability for customers, accelerated response times, and a reported 40 hours of time savings for the customer service team, which freed resources for higher-value activities.
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Distribution | 190 | $75M | Germany | SAP | SAP S/4 HANA | ERP Financial | 2019 |
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Distribution | 190 | $75M | Germany | Atos | ATOS Bullion S | Application Hosting and Computing Services | 2016 |
In 2016, OPO Oeschger implemented ATOS Bullion S as the SAP HANA platform under the Application Hosting and Computing Services category. The deployment was intended to provide a high-performance, in-memory processing layer to support OPO Oeschger AGs extensive web portal, its tens of thousands of catalogue items, multiple price lists and 24 hour delivery commitments across distribution and logistics operations.
The implementation used bullion S server infrastructure certified by SAP for RAM capacities from 512 GB to 16 TB, with SAP HANA installed to deliver real-time database processing, fast transactional performance and scalability. System configuration was staged across test, development and productive environments, and provisioned for operation in both OPOs primary and secondary data centres to support availability and operational continuity.
Atos provided the bullion S platform and lead technical integration, working in close cooperation with Agilita AG as the SAP integration partner and EMC for storage solutions. Atos specialists who certify bullion S systems at the SAP centre in Walldorf supported onsite installation activities in Zurich Switzerland and collaborated with OPOs IT team through joint workshops to define requirements and configure the end to end solution.
Governance and rollout combined client side IT ownership with Atos and partner delivery, using iterative workshops, phased testing and coordinated cutover to productive operations. According to OPO statements, the ATOS Bullion S SAP HANA implementation produced a scalable, reliable and robust platform that simplified routine operations and improved real-time processing capacity, with direct benefits called out for distribution, logistics and the internal IT services organization.
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Distribution | 190 | $75M | Germany | SAP | SAP HANA | Database Management | 2016 |
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Manufacturing | 270 | $45M | Switzerland | SAP | SAP S/4 HANA | ERP Financial | 2020 |
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Distribution | 110 | $12M | Switzerland | SAP | SAP Business ByDesign | ERP Financial | 2017 |
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Distribution | 20 | $2M | Switzerland | SAP | SAP Business ByDesign | ERP Financial | 2012 |
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Manufacturing | 420 | $45M | Switzerland | SAP | SAP C/4 HANA | CRM | 2021 |
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Manufacturing | 420 | $45M | Switzerland | SAP | SAP S/4HANA Cloud | ERP Financial | 2021 |
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Manufacturing | 60 | $6M | Switzerland | SAP | SAP S/4 HANA | ERP Financial | 2020 |
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Buyer Intent: Companies Evaluating Agilita Services
- Global Payments, a United States based Professional Services organization with 26000 Employees
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated |
|---|---|---|---|---|---|---|
| Global Payments | Professional Services | 26000 | $7.7B | United States | 2024-07-12 |