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● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

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● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● Michelin, an e2open customer evaluated Oracle Transportation Management

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● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

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● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

Amc Technology
Location
2505 Main St 207,
Stratford, 6615, CT,
United States
Website
https://www.amctech.com/
Phone
1 203-378-5020
Artw Industry
Professional Services
Employee
Revenue

Amc Technology

List of Software Implementations where Amc Technology is Reseller or System Integrator

Amc Technology, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. Amc Technology collaboration with software players such as SAP empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.

Amc Technology is a Reseller or SI for the following software solutions:
Reseller and SI Vendor Application Category Market
Amc Technology SAP SAP Interaction Center Call Center CRM
List of Software Implementations where Amc Technology is a Reseller or SI
Logo Customer Industry Empl. Revenue Country Vendor Product Category When Insight Insight Source
Lennox International Manufacturing 12600 $5.0B United States SAP SAP Interaction Center Call Center 2006 In 2006, Lennox International implemented SAP CRM Interaction Center, referenced here as SAP Interaction Center, as a Call Center deployment in the United States. The project targeted the companys customer service and order entry functions to centralize multichannel customer interactions. The deployment integrated SAP Interaction Center with Avaya telephony using AMC Technologys MCIS product to provide a unified agent view across voice, email, fax and online order interactions. Functional capabilities implemented included multichannel interaction routing, a consolidated agent desktop for contact handling, and transaction capture within the CRM for order processing and case management. These capabilities align with standard Call Center workflows for agent assisted order entry and customer service. AMC Technology served as the integration partner responsible for the MCIS middleware integration between Avaya and SAP, delivering telephony event synchronization and screen pop workflows. The implementation covered call center operations in the United States and spanned agent desktop configuration, telephony integration, and CRM interaction logging. Business functions impacted included customer service, contact center operations, and order management. The rollout emphasized multichannel handling and agent efficiency, with the stated aim of improving unified handling of voice and nonvoice channels. Governance centered on integrating telephony events with CRM processes through MCIS and standardizing agent workflows across channels.
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IT Decision Makers and Key Stakeholders at Amc Technology
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Buyer Intent: Companies Evaluating Amc Technology Services

ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating Amc Technology software implementations. Gain ongoing access to real-time prospects and uncover hidden opportunities.
Logo Company Industry Employees Revenue Country Evaluated
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Amc Technology System Integrator / VAR Profile

Amc Technology is a system integrator and technology consulting firm headquartered in Stratford, United States, with approximately 15 employees and annual revenues of $1M.

Amc Technology implements and supports enterprise applications across markets such as CRM.

APPS RUN THE WORLD tracks 1 verified Amc Technology software implementations across industries and regions, including: Lennox International where Amc Technology implemented SAP Interaction Center.

Amc Technology has a strategic VAR/SI partnership with SAP, backed by verified deployments.

Independent Software Vendors (ISVs) can boost their ecosystem by identifying existing Amc Technology partnerships, building strong channel relationships, and forging strategic implementation alliances to expand customer reach and accelerate adoption.

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