Axon Consulting
Esteban Echeverria 1050, Florida Oeste,
Buenos Aires, B1638,
Argentina
Buenos Aires, B1638,
Argentina
n/a
Professional Services
Axon Consulting
List of Software Implementations where Axon Consulting is Reseller or System Integrator
Axon Consulting, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. Axon Consulting collaboration with software players such as Microsoft empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
Axon Consulting is a Reseller or SI for the following software solutions:
| Reseller and SI | Vendor | Application | Category | Market |
|---|---|---|---|---|
| Axon Consulting | Microsoft | Microsoft Dynamics 365 Sales | Sales Automation,Sales Engagement | CRM |
| Axon Consulting | Microsoft | Microsoft Dynamics 365 Customer Service | Customer Support | CRM |
List of Software Implementations where Axon Consulting is a Reseller or SI
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight |
|---|---|---|---|---|---|---|---|---|---|---|
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Banco Galicia | Banking and Financial Services | 9489 | $2.9B | Argentina | Microsoft | Microsoft Dynamics 365 Sales | Sales Automation,Sales Engagement | 2023 |
In 2023, Banco Galicia runs Microsoft Dynamics 365 Sales as the commercial core of a Sales Automation,Sales Engagement platform deployed bank wide. The Dynamics 365 Sales deployment is part of a broader Dynamics 365 footprint that includes Dynamics 365 Customer Service and Power BI integration, delivering a unified 360° view of commercial operations across more than 350 branches.
The implementation covers Dynamics 365 Sales and Dynamics 365 Customer Service modules, configured to support lead to order workflows, account and contact follow up, collateral sales, omnichannel case handling, multi session customer interactions, and contextual application handoffs. The integration with Power BI is used to convert transactional and engagement data into coherent interactive reporting, surfacing more than 30 services on a single screen and enabling policy and product visibility for officers.
The project originated from a design thinking exercise and was delivered using agile methods, with the program beginning in March 2019, a first MVP in production after four months, biweekly releases, and a twelve month timeline to full branch rollout involving 70 to 80 participants. Implementation and configuration work was executed by Microsoft Consulting together with Axon Consulting, and the bank chose to adopt the new Dynamics 365 platform rather than perform a direct migration from its prior systems.
Operationally the platform now orchestrates loan acquisition circuits for digital channels and supports commercial and service workflows for front office officers, enabling the bank to process over 30 thousand loans monthly and run more than 1 million monthly offer simulations. The Dynamics 365 Sales and Customer Service configuration also supports rapid adaptation to Central Bank regulations and centralizes commercial governance and customer engagement across sales and service functions.
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Banco Galicia | Banking and Financial Services | 9489 | $2.9B | Argentina | Microsoft | Microsoft Dynamics 365 Customer Service | Customer Support | 2023 |
In 2023, Banco Galicia implemented Microsoft Dynamics 365 Customer Service as part of a broader Dynamics 365 deployment across its more than 350 branches, addressing Customer Support and commercial productivity needs. The implementation complemented Dynamics 365 Sales to create a unified commercial platform that delivers a 360° view of customers and centralizes customer management for Banco Galicia.
The deployment configured Microsoft Dynamics 365 Customer Service for omnichannel case handling, multi-session customer interactions, and context-preserving workflows, while Dynamics 365 Sales supported lead to order tracking, account and contact follow up, and collateral sales workflows. The platform was integrated with Power BI and Microsoft 365 and leveraged intelligent cloud services to consolidate over 30 services on a single interface, enable offer simulations, and support digital loan application circuits that operate across channels.
The project was delivered using a design thinking led approach and agile release cadence, with a multidisciplinary implementation team including Microsoft Consulting and Axon Consulting. The program produced a minimum viable product in four months, continued with biweekly releases, and reached broad branch rollout within twelve months with sustained participation from cross-functional teams.
Operationally the solution is the commercial heart of Banco Galicia, impacting sales, customer service, and loan origination workflows across the branch network. As stated by the bank, Dynamics 365 now supports more than 30 thousand loans granted monthly and over 1 million monthly offer simulations, and it enables quicker implementation of Central Bank regulations while providing consolidated customer context for Customer Support and commercial decision making.
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IT Decision Makers and Key Stakeholders at Axon Consulting
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Buyer Intent: Companies Evaluating Axon Consulting Services
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| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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Axon Consulting System Integrator / VAR Profile
Axon Consulting is a system integrator and technology consulting firm headquartered in Buenos Aires, Argentina, with approximately 400 employees and annual revenues of $40M.
Axon Consulting implements and supports enterprise applications across markets such as CRM.
APPS RUN THE WORLD tracks 2 verified Axon Consulting software implementations across industries and regions, including: Banco Galicia where Axon Consulting implemented Microsoft Dynamics 365 Sales, and Banco Galicia where Axon Consulting implemented Microsoft Dynamics 365 Customer Service.
Axon Consulting has a strategic VAR/SI partnership with Microsoft, backed by verified deployments.
Independent Software Vendors (ISVs) can boost their ecosystem by identifying existing Axon Consulting partnerships, building strong channel relationships, and forging strategic implementation alliances to expand customer reach and accelerate adoption.
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