London, SE1 2RE,
United Kingdom
Boxfusion Consulting
Boxfusion Consulting, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. Boxfusion Consulting collaboration with software players such as Oracle empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
| Reseller and SI | Vendor | Application | Category | Market |
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| Boxfusion Consulting | Workday | Workday Payroll | Payroll | HCM |
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight | Insight Source |
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Professional Services | 2500 | $400M | United States | Oracle | Oracle Analytics Cloud | Analytics and BI | 2021 | In 2021 International Quality and Productivity Center implemented Oracle Analytics Cloud as part of a consolidated Oracle SaaS CX and PaaS architecture, establishing a unified Analytics and BI layer for reporting and insight. IQPC had previously operated Siebel CRM and scoped the initiative to support approximately 1,000 sales users and the marketing organization across nine locations and multiple business units, with a focus on enterprise reporting, adoption tracking and cross-system analytics. The implementation centralized Oracle Analytics Cloud reporting and instrumentation, with development of complex operational reports and user adoption tracking. Functional workstreams included a comprehensive overhaul of custom scripting to simplify and optimise automation, configuration of Oracle Sales Cloud including Customer Data Management, and integration alignment with Eloqua for marketing analytics. Best practice configurations and automation guidelines were applied to reduce system instability and improve end user experience. Boxfusion Consulting performed a solution health check and delivered the integration architecture, introducing Oracle Integration Cloud to synchronise data between Oracle CX components and the CMS, and to reconcile CRM and content management records for consistent analytics. The Boxfusion team embedded with IQPC to perform knowledge transfer, and senior management engagement from the partner helped restore stakeholder confidence in the programme delivery timeline. Governance was formalised through a roadmap based on the initial project assessment, stakeholder requirement verification and scripted optimisation standards, enabling a controlled global rollout. Outcomes explicitly reported included elimination of product update instability through custom scripting remediation, improved data quality and end user reporting confidence, reduced training effort and faster onboarding, completion of rollout to all global offices ahead of the revised plan, and decommissioning of legacy systems that produced software cost savings. | |
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Professional Services | 2500 | $400M | United States | Oracle | Oracle Sales Cloud | Sales Automation,CRM | 2021 | In 2021, International Quality and Productivity Center implemented Oracle Sales Cloud in a Sales Automation,CRM deployment to support roughly 1,000 sales users and the marketing team across nine locations and multiple business units. Boxfusion Consulting was engaged as the systems integrator to rescue a stalled programme after the initial integrator could not meet IQPC’s requirements and to restore senior management confidence in the initiative. The implementation architecture centered on Oracle Sales Cloud including Customer Data Management CDM and an Oracle Integration Cloud PaaS layer. Boxfusion performed a full project assessment and solution health check, simplified and optimised heavy custom scripting that had hampered usability and performance, overhauled bespoke scripts to remove upgrade instability, and configured complex reporting and adoption tracking within the Oracle Sales Cloud environment to support sales and marketing workflows. Explicit integrations included Oracle Integration Cloud to synchronise data between Oracle CX and the CMS, with downstream connections into Eloqua for marketing automation and Oracle Analytics Cloud for reporting and analysis. The deployment covered multiple business units and nine global offices, and Boxfusion embedded consultants alongside IQPC staff to execute knowledge transfer and operationalize the new environment. Program governance was reset through targeted stakeholder engagement, a roadmap of best practices and process simplification to reduce customization risk. Outcomes documented by IQPC include reduced errors and elimination of product update instability, improved user experience that lowered training effort and sped onboarding, enhanced data quality for end-user reporting, completion of the global rollout faster than the revised plan, and decommissioning of legacy systems that delivered software cost savings. |
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