London, SE1 2RE,
United Kingdom
Boxfusion Consulting
Boxfusion Consulting, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. Boxfusion Consulting collaboration with software players such as Oracle empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
| Reseller and SI | Vendor | Application | Category | Market |
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| Boxfusion Consulting | Workday | Workday Payroll | Payroll | HCM |
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight | Insight Source |
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Manufacturing | 1000 | $500M | Germany | Oracle | Oracle Sales Cloud | Sales Automation,CRM | 2021 | In 2021, Panasonic Europe deployed Oracle Sales Cloud in the Sales Automation,CRM category to centralize partner relationship management and unify channel and direct sales workflows. Boxfusion Consulting served as the implementation partner and extension of Panasonic’s team, providing product roadmap expertise and acting as a bridge into Oracle product development. The implementation focused on a Partner Relationship Management configuration within Oracle Sales Cloud, including partner onboarding, deal registration and fund request workflows. Panasonic configured personalized dashboards and out of the box reporting for partner activity, embedded an e-learning module named Toughbook University, and implemented one-click approvals and automated lead and deal workflows to reduce manual processing. Integrations were delivered between Sales Cloud, Marketing Cloud and CPQ Cloud to remove siloes and enable a single automated platform for leads, deals and quoting. The solution was also integrated with Panasonic’s corporate website to accelerate partner onboarding and to capture partner interactions directly into Oracle Sales Cloud. Governance and process changes were driven through tailored workflow automation and centralized approval controls, with Boxfusion Consulting coordinating requirements with Oracle product teams to align the PRM configuration to Panasonic’s operating model. The project standardized partner onboarding and deal lifecycle processes, creating a single source of truth for partner data and governance of partner-facing workflows. Implemented Oracle Sales Cloud for Panasonic Europe provides consolidated partner insight and improved operational controls. Reported results include an improved partner experience through simpler onboarding and one-click approvals, increased pipeline accuracy by eliminating duplicate entry, clearer partner activity visibility via out of the box reporting, faster response times across the deal lifecycle from automated workflows, and enhanced partner enablement through the embedded e-learning tool. | |
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Professional Services | 2500 | $400M | United States | Oracle | Oracle Sales Cloud | Sales Automation,CRM | 2021 | In 2021, International Quality and Productivity Center implemented Oracle Sales Cloud in a Sales Automation,CRM deployment to support roughly 1,000 sales users and the marketing team across nine locations and multiple business units. Boxfusion Consulting was engaged as the systems integrator to rescue a stalled programme after the initial integrator could not meet IQPC’s requirements and to restore senior management confidence in the initiative. The implementation architecture centered on Oracle Sales Cloud including Customer Data Management CDM and an Oracle Integration Cloud PaaS layer. Boxfusion performed a full project assessment and solution health check, simplified and optimised heavy custom scripting that had hampered usability and performance, overhauled bespoke scripts to remove upgrade instability, and configured complex reporting and adoption tracking within the Oracle Sales Cloud environment to support sales and marketing workflows. Explicit integrations included Oracle Integration Cloud to synchronise data between Oracle CX and the CMS, with downstream connections into Eloqua for marketing automation and Oracle Analytics Cloud for reporting and analysis. The deployment covered multiple business units and nine global offices, and Boxfusion embedded consultants alongside IQPC staff to execute knowledge transfer and operationalize the new environment. Program governance was reset through targeted stakeholder engagement, a roadmap of best practices and process simplification to reduce customization risk. Outcomes documented by IQPC include reduced errors and elimination of product update instability, improved user experience that lowered training effort and sped onboarding, enhanced data quality for end-user reporting, completion of the global rollout faster than the revised plan, and decommissioning of legacy systems that delivered software cost savings. |
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