Vancouver, V6B 5J3, BC,
Canada
Catapult ERP
Catapult ERP, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. Catapult ERP collaboration with software players such as Microsoft empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
| Reseller and SI | Vendor | Application | Category | Market |
|---|---|---|---|---|
| Catapult ERP | Microsoft | Microsoft Dynamics NAV | ERP Financial | ERP Financial Management |
| Catapult ERP | Microsoft | Microsoft Dynamics 365 Business Central | ERP Financial | ERP Financial Management |
| Catapult ERP | Microsoft | Microsoft Dynamics 365 for Finance and Operations | ERP Financial | ERP Financial Management |
| Catapult ERP | Microsoft | Microsoft Dynamics 365 Sales | Sales Automation,Sales Engagement | CRM |
| Catapult ERP | Microsoft | Microsoft Dynamics 365 Customer Service | Customer Support | CRM |
| Catapult ERP | Microsoft | Microsoft Dynamics 365 Marketing | Marketing Automation | CRM |
| Catapult ERP | Microsoft | Microsoft Dynamics 365 Field Service | Field Service Management | ERP Services and Operations |
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight | Insight Source |
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Alpine Building Maintenance | Professional Services | 2000 | $300M | Canada | Microsoft | Microsoft Dynamics 365 for Finance and Operations | ERP Financial | 2018 | In 2018 Alpine Building Maintenance initiated a move to the Dynamics 365 cloud and designated Microsoft Dynamics 365 for Finance and Operations as its ERP Financial application. The company engaged Catapult ERP and formally began decommissioning Microsoft Dynamics NAV for new cloud deployments, initiating a staged migration that began with a Cleanmax pilot to validate the new architecture and processes. The implementation scope separated ERP Financial capabilities from customer-facing work order management, using Business Central in the Cleanmax pilot to host core financials while rebuilding operational processes in Dynamics 365 Customer Service. The work order management redesign reconstituted contract and site management, case management for customer queries, and service management workflows, eliminating heavy NAV customizations and shadow spreadsheets. Role specific software experiences were configured so CRM users access case and site information while finance users access invoicing and billing data in the ERP Financial layer. Architecturally the solution was deployed to the Dynamics 365 cloud family with a decoupled CRM to ERP integration pattern, explicitly integrating Dynamics 365 Customer Service with Business Central to surface invoices and billing information for ad hoc projects and new work orders. The integration preserved transactional finance records in the ERP Financial stack while centralizing customer, site, and contract data in Dynamics 365 CRM to enable single source access for customer service and resourcing. The pilot entity served as a microcosm for configuration, data migration, and integration testing prior to company wide rollout. Governance and rollout followed a staggered, pilot then roll out approach with hypercare and ongoing solution reviews managed by Catapult ERP and Alpine stakeholders. The implemented design removed prior workarounds by centralizing site and contract records in Dynamics 365 CRM, introduced structured case management to standardize service responses, and established a repeatable framework to scale work order management across Alpine’s Canadian operations without reintroducing heavy customizations. Microsoft Dynamics 365 for Finance and Operations remains the named ERP Financial target in Alpine’s broader Dynamics 365 deployment strategy. |
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Buyer Intent: Companies Evaluating Catapult ERP Services
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