Cisco Systems
170 West Tasman Drive,
San Jose, 95134-1706, CA,
United States
San Jose, 95134-1706, CA,
United States
1 408-526-4000
Professional Services
Cisco Systems
List of Software Implementations where Cisco Systems is Reseller or System Integrator
Cisco Systems, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. Cisco Systems collaboration with software players such as Cisco Systems, Microsoft and Splunk empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
Cisco Systems is a Reseller or SI for the following software solutions:
| Reseller and SI | Vendor | Application | Category | Market |
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| Cisco Systems | Cisco Systems | Cisco Unified Communications Manager | Audio Video and Web Conferencing | Collaboration |
| Cisco Systems | Cisco Systems | Cisco AppDynamics | Application Performance Management | ITSM |
| Cisco Systems | Cisco Systems | Cisco Unified Computing System | Application Hosting and Computing Services | IaaS |
| Cisco Systems | Splunk | Splunk AppDynamics | Application Performance Management | ITSM |
List of Software Implementations where Cisco Systems is a Reseller or SI
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight |
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North East Ambulance Service NHS Trust | Healthcare | 6614 | $1.0B | United Kingdom | Cisco Systems | Cisco Unified Communications Manager | Audio Video and Web Conferencing | 2015 |
In 2015, North East Ambulance Service NHS Trust implemented Cisco Unified Communications Manager to support its 111 Service contact centre, aligning the deployment with the Audio Video and Web Conferencing application category. The deployment targeted contact centre telephony for the 111 Service while coexisting with other telephony platforms in the estate such as Avaya CS1000 and ShoreTel Mitel across emergency operations and administrative telephony functions.
Cisco Unified Communications Manager was provisioned to deliver core contact centre telephony, call handling and conferencing capabilities consistent with Audio Video and Web Conferencing solutions. Configuration emphasis was on centralized call routing for the 111 Service and integrated operator handling, with system configuration and platform-level provisioning managed by Cisco Systems as the implementation partner.
Operational integrations include carrier connectivity through Virgin Media and British Telecom for calls and lines, with the estate using ISDN transport for voice circuits. Maintenance and operational support for the Cisco Unified Communications 111 Service was provided by Virgin Media Cisco, and Dimension Data is named as a support party for contact centre infrastructure. The implementation sits across contact centre sites that include Emergency Operations Centres with 648 staff, Urgent Care ROCC and Rostering with 208 staff, PTS Controls with 124 staff, and 111 with 385 staff, reflecting the solution scope across clinical and call handling business functions.
Commercial governance is explicit, initial project cost for Cisco Unified Communications was reported at approximately £400,000 inclusive of VAT, with annual support and maintenance around £55,000 per annum. Contract renewal for the platform was listed as March 2020 and the trust noted that NWAS working with Yorkshire and North East Ambulance Services retendered all telephony services and are mobilising a new five year contract with an option to extend for a further two years, indicating a planned procurement and mobilisation cycle for telephony and contact centre services.
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Synamedia | Professional Services | 1100 | $227M | United Kingdom | Microsoft | Microsoft Dynamics 365 Human Resources | Core HR | 2019 |
In 2019, Synamedia implemented Microsoft Dynamics 365 Human Resources as its Core HR system. The program focused on consolidating HR and pay records for an organization of approximately 1100 employees in the Professional Services business function, establishing Microsoft Dynamics 365 Human Resources as the system of record for employee master data and compensation-related information.
Implementation activity centered on data migration and cleansing, combining, cleansing and validating HR and pay data from multiple source systems to prepare for the Dynamics 365 deployment. Functional workstreams included employee record management, capture of compensation attributes required for the annual bonus cycle, and processes to record real time changes to pay, grade and location within the Core HR application.
Synamedia coordinated system design with external software suppliers and engaged Cisco Systems as an implementation partner to support dataset consolidation and migration tasks. The program resolved data anomalies in partnership with business stakeholders and used macro driven spreadsheets to capture and manage budgeting and spend for the annual bonus cycle prior to and during cutover to Microsoft Dynamics 365 Human Resources.
Governance and operational handoffs emphasized data stewardship and business partner validation, with HRIS analysts cleansing datasets and coordinating anomaly resolution before migration. Ongoing workflows were structured to capture live personnel changes and to ensure validated HR and pay data fed into Microsoft Dynamics 365 Human Resources as the centralized Core HR capability.
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Synamedia | Professional Services | 1100 | $227M | United Kingdom | Microsoft | Microsoft Dynamics 365 Supply Chain Management | Supply Chain Management | 2019 |
In 2019, Synamedia implemented Microsoft Dynamics 365 Supply Chain Management as part of a global Dynamics 365 programme. The initiative explicitly included Finance and Operations, CRM CE, HR Talent, and Supply Chain Management as coordinated modules within a single implementation effort.
The Microsoft Dynamics 365 Supply Chain Management deployment focused on standard Supply Chain Management capabilities aligned to industry practice, including inventory, procurement and order orchestration, with configuration and automation to support an operational target operating model. The programme was framed as an operational transformation and divestment activity to carve out Synamedia from Cisco, and design of the Target Operating Model was a core deliverable.
Cisco Systems served as the implementation partner on the global programme, with third party supplier management covering Microsoft and Quantiq. Integrations were executed across the Dynamics 365 suite to link Supply Chain Management with Finance and CRM workflows, enabling cross-functional process orchestration across procurement, finance and customer engagement functions.
Governance and programme execution were led by a Programme Director accountable for programme recovery, C-Suite level stakeholder engagement and third party supplier coordination, operating within a £10m global programme budget. The deployment targeted global operational coverage as part of a private equity owned carve-out and was delivered by a large programme team under centralised programme governance.
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Professional Services | 1100 | $227M | United Kingdom | Microsoft | Microsoft Dynamics 365 for Finance and Operations | ERP Financial | 2019 |
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Professional Services | 8200 | $3.9B | United States | Cisco Systems | Cisco Unified Computing System | Application Hosting and Computing Services | 2009 |
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Transportation | 107300 | $57.1B | United States | Cisco Systems | Cisco AppDynamics | Application Performance Management | 2023 |
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Communications | 5765 | $5.0B | Italy | Splunk | Splunk AppDynamics | Application Performance Management | 2018 |
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IT Decision Makers and Key Stakeholders at Cisco Systems
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Senior Director, Global IoT and Digital Transformation Services | Director | IT | |
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Lead Analyst | Manager | Finance | |
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Vice President of Engineering Business Operations, IoT | VP | R&D | |
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Senior Vice President and Chief Marketing Officer | CXO | Marketing | |
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Senior Director, Marketing - Digital Transformation Solutions, Software & Analytics | Director | Marketing | |
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Senior Director, Digital Marketing Analysis & Insight | Director | Marketing | |
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CTO of Engineering and Chief Architect | Manager | Finance | |
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Head Of Engineering, Cisco IoT Cloud Platform | Director | IT | |
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President and Chief Operating Officer | CXO | Finance | |
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Chairman and Chief Executive Officer | CXO | Finance | |
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Executive Vice President and Chief Financial Officer | CXO | Finance | |
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Chairman of the Board and Chief Executive Officer | CXO | Finance | |
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Chief Information Officer and Senior Vice President | CXO | IT | |
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Senior Vice President, Chief Marketing Officer | CXO | Marketing | |
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Category Manager, Global Travel | Manager | Procurement | |
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Director Global Travel | Director | Finance | |
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SVP and Chief Procurement Officer | CXO | Procurement | |
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Executive Vice President & Chief Financial Officer | CXO | Finance | |
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Financial Controller | Director | Finance | |
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Senior Vice President, Corporate Controller & Chief Accounting Officer | CXO | Finance | |
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Vice President - Finance | VP | Finance | |
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VP IT | VP | IT | |
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IT Architect (Big Data, Hadoop) | Manager | IT | |
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Manager, Enterprise Data Science Office | Manager | IT | |
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Vice President and CTO (Cognitive Computing and Analytics SaaS) | VP | IT | |
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Architect/Senior Lead - Big Data & Analytics Solutions | Manager | IT | |
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Hadoop / Big Data Engineer | Manager | IT | |
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Executive Vice President and Chief People, Policy & Purpose Officer | CXO | HR | |
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Chief Information Officer | CXO | IT | |
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EVP, Chief Operating Officer | CXO | Finance | |
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EVP and Chief Financial Officer | CXO | Finance | |
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Vice President, Human Resources Global Benefits | VP | HR | |
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Director, Global Payroll | Director | Finance | |
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SVP, Global Taxation | VP | Finance | |
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Senior Director, Corporate Tax | Director | Finance | |
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Director, US International Tax Compliance and Tax Planning | Director | Finance | |
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Chief Information Officer | CXO | IT | |
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Vice President, Information Technology, Enterprise Strategist | VP | IT | |
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Field Operations Director | Director | Finance | |
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Global Field Service Operations Manager | Manager | Operations | |
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Field Operations Manager | Manager | Finance | |
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Chief Financial Officer | CXO | Finance | |
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Group Chief Information Officer | CXO | IT | |
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Vice President, Information Technology | VP | IT | |
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Next Generation ERP Transformation Leader | Manager | IT | |
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VP Global Leader of Talent Acquisition and Mobility | VP | HR | |
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Vice President, Global Talent Acquisition | VP | HR | |
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Cloud Database Administrator | Manager | IT | |
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Director, Data Platform Engineering | Director | IT | |
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Manager, Data Platform Operations | Manager | IT | |
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Senior Systems Engineering Manager, Enterprise | Manager | IT | |
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Senior Director, Global Sales Enablement | Director | Sales | |
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Vice President, Americas Distribution Sales | VP | Sales | |
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VP, WW Software Sales at Cisco | VP | Sales | |
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Senior Manager, Global Digital Sales Effectiveness | Manager | Sales | |
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Sales Incentives Operations Manager | Manager | Sales | |
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GSSO Sales Compensation Strategy & Planning Leader | Manager | HR | |
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Senior Manager, Sales Compensation | Manager | Sales | |
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Director Sales Operations | Director | Sales | |
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Sales Compensation Operations Manager | Manager | HR | |
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Director - Global Services Sales Compensation Strategy | Director | HR | |
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Senior Director, Human Resources, Sales Compensation, Rewards, Incentives, CCP, GRP, CBP | Director | HR | |
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Senior Solution Advisor & Administrator (Salesforce) | Manager | Marketing | |
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Salesforce Project Manager / Administrator | Manager | Marketing | |
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Salesforce Administrator | Manager | Marketing | |
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Salesforce Administrator | Manager | Marketing | |
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Salesforce Administrator/Developer | Manager | Marketing | |
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CTO - Automation | CXO | IT | |
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Director, Cloud & Automation | Director | IT | |
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Director Finance Transformation | Director | Finance | |
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Buyer Intent: Companies Evaluating Cisco Systems Services
ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating Cisco Systems software implementations. Gain ongoing access to real-time prospects and uncover hidden opportunities.
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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| No data found | ||||||||
Cisco Systems System Integrator / VAR Profile
Cisco Systems is a system integrator and technology consulting firm headquartered in San Jose, United States, with approximately 86200 employees and annual revenues of $61.5B.
Cisco Systems implements and supports enterprise applications across markets such as Collaboration, HCM, SCM, ERP and IaaS.
APPS RUN THE WORLD tracks 7 verified Cisco Systems software implementations across industries and regions, including: North East Ambulance Service NHS Trust where Cisco Systems implemented Cisco Unified Communications Manager, Synamedia where Cisco Systems implemented Microsoft Dynamics 365 Human Resources, and Synamedia where Cisco Systems implemented Microsoft Dynamics 365 Supply Chain Management.
Cisco Systems has a strategic VAR/SI partnership with Cisco Systems, Microsoft and Splunk, backed by verified deployments.
Independent Software Vendors (ISVs) can boost their ecosystem by identifying existing Cisco Systems partnerships, building strong channel relationships, and forging strategic implementation alliances to expand customer reach and accelerate adoption.
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