Newcastle, 2300, NSW,
Australia
Cutcher & Neale.
Cutcher & Neale., a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. Cutcher & Neale. collaboration with software players such as Ostendo empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
| Reseller and SI | Vendor | Application | Category | Market |
|---|---|---|---|---|
| Cutcher & Neale. | Ostendo | Ostendo ERP | ERP Financial | ERP Financial Management |
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight |
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Nova Distributors Australia | Distribution | 10 | $2M | Australia | Ostendo | Ostendo ERP | ERP Financial | 2009 |
In 2009, Nova Distributors Australia implemented Ostendo ERP as an ERP Financial solution to consolidate distribution, stock management and reporting across its Australian operations. The deployment focused on core inventory control, order processing, stock management and reporting modules, replacing spreadsheet-based workflows and fragmented manual controls to centralize transaction capture and improve traceability.
Cutcher & Neale BSSS supported the rollout and provided implementation and configuration services across Nova Distributors Australia. Governance and process changes formalized stock reconciliation and order to cash procedures, established a standardized reporting cadence and shifted transactional accounting into the Ostendo ERP application. Nova reported improved inventory control, internal efficiencies and measurable ROI, including reduced accounting fees.
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Tiger Coffee Australia | Distribution | 80 | $8M | Australia | Ostendo | Ostendo ERP | ERP Financial | 2010 |
In 2010 Tiger Coffee Australia implemented Ostendo ERP as an ERP Financial application to centralize service and maintenance, CRM and inventory control across its Australian distribution operations. The deployment of Ostendo ERP was scoped to replace paper-based job sheets and to digitize field service workflows for scheduled and ad hoc service work.
Implementation focused on the service and maintenance module, CRM capabilities and inventory control, with configuration of preventive maintenance scheduling and warranty tracking. The deployment automated preventive maintenance routines and embedded warranty lifecycle tracking into work order processing, and it consolidated inventory transactions to improve part-level visibility.
Ostendo ERP was integrated with Tiger Coffee's accounting back end to synchronize financial postings from service orders and inventory movements, enabling unified financial and operational records. Operational coverage included field service teams, parts and warehouse locations, and back office accounting and customer service functions across Australia.
Cutcher & Neale BSSS led the implementation and rollout, which restructured job sheet capture and field-to-office workflows to a single system of record. The implementation improved inventory visibility and increased field service reliability through automated preventive maintenance and warranty controls, while establishing a governed process for service order creation and parts allocation.
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Buyer Intent: Companies Evaluating Cutcher & Neale. Services
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