Auckland, CBD- 1010,
New Zealand
DUCO Consultancy
DUCO Consultancy, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. DUCO Consultancy collaboration with software players such as Oracle empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
| Reseller and SI | Vendor | Application | Category | Market |
|---|---|---|---|---|
| DUCO Consultancy | Oracle | Oracle Cloud ERP | ERP Financial | ERP Financial Management |
| DUCO Consultancy | Oracle | Oracle Cloud HCM | Core HR | HCM |
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight |
|---|---|---|---|---|---|---|---|---|---|---|
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The Warehouse NZ | Retail | 10000 | $2.4B | New Zealand | Oracle | Oracle Cloud HCM | Core HR | 2021 |
In 2021, The Warehouse NZ implemented Oracle Cloud HCM as its Core HR platform. DUCO Consultancy acted as the implementation partner, with an Oracle Practice Integration Lead serving as Environment Manager for The Warehouse Group and leading the Oracle practice on the account.
The implementation encompassed Oracle Cloud HCM alongside broader Oracle ERP components including Fusion, HCM, Retail and EPM, integrated into an OCI PaaS-first architecture. Environment management covered Pre Go live SIT, UAT and DEV and Post Go live DEV, UAT and PROD, and operational control of OCI resources such as GG, Oracle Analytics, IDCS, OIC, observability and management tooling, and ATP with CI/CD pipelines.
Integration architecture and data migration were central to the rollout, with DUCO managing over 130 integrations and multiple VBCS applications to connect HR, payroll and adjacent retail systems. Testing and validation were directed through formal UAT execution, and project administration used ServiceNow and Jira to govern incidents, problems and changes across development and production estates.
Governance centered on release and deployment management, change control and incident management to minimize business disruption, and the implementation adhered to OCI security standards. The engagement included ongoing environment and service delivery responsibilities, and explicit outcomes reported by the DUCO team included improved operational efficiency and reduced cloud costs.
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The Warehouse NZ | Retail | 10000 | $2.4B | New Zealand | Oracle | Oracle Cloud ERP | ERP Financial | 2021 |
In 2021, The Warehouse NZ began deploying Oracle Cloud ERP as part of a group-wide ERP Financial modernization program, initiating a shift to Oracle SaaS for core finance and inventory capabilities. The deployment was executed with DUCO Consultancy as the implementation partner and aligned to a multi-year technology investment plan covering back office standardization and commerce platform harmonization.
The implementation scope included Oracle Cloud ERP and Oracle EPM together with Oracle's retail vertical inventory modules, and the group explicitly started migration activity from Oracle E-Business Suite and JD Edwards as well as several custom home-grown systems. Configuration work centered on finance and inventory functional modules, a unified data model, and the move from batch financial processing toward real-time financial operations and inventory visibility.
Integrations were planned and executed to support a two-tiered architecture with Salesforce Commerce Cloud as the front-end commerce layer and Oracle Cloud ERP and EPM as the back-end operational backbone, while master data management enhancements were initiated to support cross-brand data flows. The rollout covered multiple brands within the group, including The Warehouse, Noel Leeming, Torpedo 7 and The Market, with The Warehouse brand migrated first to the new mobile-first commerce platform and other brands scheduled to follow in 2022 and into the early 2023 financial year.
Governance work established common processes and enterprise management systems to tie together retail, supply chain and finance workflows, enabling standard operating procedures across brands and regions in New Zealand. The program emphasized master data management, process orchestration for order and inventory flows, and options to flex fulfilment between speed and cost as part of supply chain optimization.
The technical and operational context for the Oracle Cloud ERP deployment sat alongside strong commercial performance for the group, which reported $3.4 billion in sales, and a stated inventory management focus that drove a reduction in aged inventory from 28.1 percent to 16.1 percent during the period. The modernization effort was targeted for completion in the early 2023 financial year, providing a single ERP Financial platform intended to unify finance and inventory operations across the group.
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