London, N5V 2Z7, ON,
Canada
EllisDon
EllisDon, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. EllisDon collaboration with software players such as Austco empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
| Reseller and SI | Vendor | Application | Category | Market |
|---|---|---|---|---|
| EllisDon | Austco | Austco Pulse Reports | Analytics and BI | Analytics and BI |
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight |
|---|---|---|---|---|---|---|---|---|---|---|
|
|
West Park Healthcare Centre Canada | Healthcare | 1200 | $120M | Canada | Austco | Austco Pulse Reports | Analytics and BI | 2020 |
In 2020, West Park Healthcare Centre Canada deployed Austco Pulse Reports as part of an Austco Tacera platform for its new rehabilitation and complex care hospital in Toronto. The deployment positioned Austco Pulse Reports within the hospital's operational analytics stack, recorded in the Analytics and BI category, to provide scheduled and ad hoc reporting for clinical and operational stakeholders.
The implementation centered on the Tacera Pulse reporting module, configured to surface operational KPIs, alarm and event logs, and nurse call workflow metrics. Configuration work focused on templated reports and dashboards to monitor alarm burden, response times, and event correlation, with role based access for nursing leadership, clinical operations, and technical support teams.
Austco integrated nurse call, workflow, and alarm event streams into Austco Pulse Reports to create unified event timelines and cross functional dashboards across the Toronto site. EllisDon served as the system integrator coordinating on site integrations and delivery during the hospital build and handover to West Park operational teams.
Governance was organized around clinical operations and alarm management processes to align reporting outputs with staff response workflows, and rollout targeted the single new rehabilitation and complex care hospital site. The deployment was intended to improve alarm monitoring and staff response metrics and to establish a persistent Analytics and BI capability for operational decision making.
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