Ephlux
14090 Southwest Freeway, Suite 300,
Sugar Land, 77478, TX,
United States
Sugar Land, 77478, TX,
United States
1 866-788-4185
Professional Services
Ephlux
List of Software Implementations where Ephlux is Reseller or System Integrator
Ephlux, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. Ephlux collaboration with software players such as Oracle empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
Ephlux is a Reseller or SI for the following software solutions:
| Reseller and SI | Vendor | Application | Category | Market |
|---|---|---|---|---|
| Ephlux | Oracle | Oracle JD Edwards EnterpriseOne | ERP Financial | ERP Financial Management |
| Ephlux | Oracle | Oracle Field Service Cloud (ex TOA ETAdirect) | Field Service Management | ERP Services and Operations |
List of Software Implementations where Ephlux is a Reseller or SI
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight | Insight Source |
|---|---|---|---|---|---|---|---|---|---|---|---|
 |
Dalworth Clean | Professional Services | 150 | $20M | United States | Oracle | Oracle Field Service Cloud (ex TOA ETAdirect) | Field Service Management | 2018 | In 2018, Dalworth Clean implemented Oracle Field Service Cloud (ex TOA ETAdirect) as its Field Service Management platform to centralize field operations and customer service workflows. Ephlux worked closely with Dalworth’s customer service teams and field service operations to design an architecture intended to optimize scheduling, dispatch and back office coordination across the organization. Ephlux implemented Oracle Service alongside Oracle Field Service Cloud and developed an online booking system, a customer service representatives interface, a partner portal, a pricing engine, financials and an integration layer. All custom front end and integration components were developed using Microsoft ASP.Net, and the Oracle Field Service Cloud implementation included configuration of routing and assignment logic driven by location, workskills, availability and other dispatch parameters. The deployment included real time mobile applications for technicians to receive activities, modify jobs, create quotes, upsell services and collect payments, and a customized .Net based CTI add-in to connect distributed remote agents with a centralized CISCO based call center solution. Ephlux leveraged the customer portal feature of Oracle Service Cloud as the partner portal for sales partners and third party technicians, and implemented a customized accounting solution within Oracle Service Cloud to calculate commissions for third party technicians with QuickBook reconciliation. Governance and operational scope covered customer service, field operations, distributed call center agents, sales partners and internal accounting, with an integration layer tying booking, pricing, commissions and financial reporting. The implementation moved Dalworth Clean from manual, paper based processes into a fully digital organization, providing real time visibility and actionable insights across operations. | |
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Goodwill Southern California | Non Profit | 3000 | $238M | United States | Oracle | Oracle Field Service Cloud (ex TOA ETAdirect) | Field Service Management | 2019 | In 2019, Goodwill Southern California implemented Oracle Field Service Cloud (ex TOA ETAdirect) to consolidate facilities and logistics field operations across the nonprofit. The deployment was scoped to surface needs of new and existing employees and to coordinate technicians and field staff across the organization’s dispersed estate. Ephlux implemented Oracle Service Cloud components and customized the mobile experience to enable dispatch, technician routing, work order management, and onsite completion reporting, aligning the solution with Field Service Management functional workflows. The work included a tailored mobile UI and mobile workflow configuration to support field technicians and facilities personnel in day to day operations. Operational coverage targeted the facilities department operating from three main geographies and provided field support for more than 200 locations across Southern California, moving coordination of technicians and facilities staff onto the Oracle Field Service Cloud platform. Business functions impacted included facilities operations, logistics coordination, and employee services managed under the facilities umbrella. Governance and process work focused on standardizing dispatch and ticketing processes and creating a centralized operational view of employee and location needs through the configured Oracle Field Service Cloud application. Ephlux delivered the implementation and mobile customizations to enable these governance and operational objectives. |
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IT Decision Makers and Key Stakeholders at Ephlux
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Buyer Intent: Companies Evaluating Ephlux Services
ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating Ephlux software implementations. Gain ongoing access to real-time prospects and uncover hidden opportunities.
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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Ephlux System Integrator / VAR Profile
Ephlux is a system integrator and technology consulting firm headquartered in Sugar Land, United States, with approximately 50 employees and annual revenues of $7M.
Ephlux implements and supports enterprise applications across markets such as ERP Services and Operations.
APPS RUN THE WORLD tracks 2 verified Ephlux software implementations across industries and regions, including: Dalworth Clean where Ephlux implemented Oracle Field Service Cloud (ex TOA ETAdirect), and Goodwill Southern California where Ephlux implemented Oracle Field Service Cloud (ex TOA ETAdirect).
Ephlux has a strategic VAR/SI partnership with Oracle, backed by verified deployments.
Independent Software Vendors (ISVs) can boost their ecosystem by identifying existing Ephlux partnerships, building strong channel relationships, and forging strategic implementation alliances to expand customer reach and accelerate adoption.
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