Alcester, B49 5JG,
United Kingdom
Geomant Uk
Geomant Uk, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. Geomant Uk collaboration with software players such as Geomant empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
| Reseller and SI | Vendor | Application | Category | Market |
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| Geomant Uk | Geomant | Geomant Buzzeasy In-Queue Callback | Call Tracking and Recording | CRM |
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight | Insight Source |
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Banca Transilvania Romania | Banking and Financial Services | 11600 | $2.2B | Romania | Geomant | Geomant Buzzeasy In-Queue Callback | Call Tracking and Recording | 2023 | In 2023, Banca Transilvania Romania deployed Geomant Buzzeasy In-Queue Callback, a Call Tracking and Recording application, across its Romanian retail branch network to streamline branch appointments and reduce in branch wait times. The deployment focused on online appointment booking and queue management to improve customer scheduling for retail banking customers. The implementation used queueing and appointment scheduling modules together with the in queue callback functionality documented in the vendor case study. Geomant Buzzeasy In-Queue Callback was configured to orchestrate appointment slots, schedule callbacks for customers awaiting service, and manage virtual queue positions and estimated wait handling. Configuration included business rules for appointment windows, callback eligibility, and operational queues to align with branch staffing patterns. Geomant Uk acted as the system integrator for the Romania rollout, deploying the solution to interface with online appointment portals and branch queue displays while centralizing appointment workflows for the retail network. Operational coverage targeted branch operations and customer service functions across Banca Transilvania’s Romanian retail footprint, positioning the application as the primary scheduling and queue orchestration layer. Governance emphasized standardized appointment handling, callback policies, and queue prioritization supported by vendor configuration and phased rollout controls. The case study reports the deployment streamlined branch appointments, reduced in branch wait times and improved customer scheduling, reflecting targeted improvements in appointment and queue management. |
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Buyer Intent: Companies Evaluating Geomant Uk Services
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