Cluj-Napoca, 400117,
Romania
Banca Transilvania Romania Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Banca Transilvania Romania and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 11600 Banca Transilvania Romania employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Banca Transilvania Romania has purchased the following applications: Microsoft Azure Monitor for Application Performance Management in 2021, Swiftype for Application, Web and Enterprise Search in 2014, Geomant Buzzeasy In-Queue Callback for Call Tracking and Recording in 2023 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Banca Transilvania Romania is running and its propensity to invest more and deepen its relationship with Microsoft , Swiftype , Geomant or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Banca Transilvania Romania revenues, which have grown to $2.19 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Banca Transilvania Romania intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Azure Monitor | Application Performance Management | ITSM | n/a | 2021 | 2021 |
Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Swiftype | Legacy | Swiftype | Application, Web and Enterprise Search | Content Management | n/a | 2014 | 2014 |
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Geomant | Legacy | Geomant Buzzeasy In-Queue Callback | Call Tracking and Recording | CRM | Geomant Uk | 2023 | 2024 | In 2023, Banca Transilvania Romania deployed Geomant Buzzeasy In-Queue Callback, a Call Tracking and Recording application, across its Romanian retail branch network to streamline branch appointments and reduce in branch wait times. The deployment focused on online appointment booking and queue management to improve customer scheduling for retail banking customers. The implementation used queueing and appointment scheduling modules together with the in queue callback functionality documented in the vendor case study. Geomant Buzzeasy In-Queue Callback was configured to orchestrate appointment slots, schedule callbacks for customers awaiting service, and manage virtual queue positions and estimated wait handling. Configuration included business rules for appointment windows, callback eligibility, and operational queues to align with branch staffing patterns. Geomant Uk acted as the system integrator for the Romania rollout, deploying the solution to interface with online appointment portals and branch queue displays while centralizing appointment workflows for the retail network. Operational coverage targeted branch operations and customer service functions across Banca Transilvania’s Romanian retail footprint, positioning the application as the primary scheduling and queue orchestration layer. Governance emphasized standardized appointment handling, callback policies, and queue prioritization supported by vendor configuration and phased rollout controls. The case study reports the deployment streamlined branch appointments, reduced in branch wait times and improved customer scheduling, reflecting targeted improvements in appointment and queue management. | |
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Customer Experience | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2012 | 2012 |
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Marketing Analytics | CRM |
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2015 | 2015 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Cloud Storage | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2012 | 2012 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
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Core Banking | ERP Services and Operations |
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2011 | 2011 |
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