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Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Michelin, an e2open customer evaluated Oracle Transportation Management

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Banca Transilvania Romania Data, Technology Stack, and Enterprise Applications
ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
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Microsoft Legacy Microsoft Azure Monitor Application Performance Management ITSM n/a 2021 2021
Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Swiftype Legacy Swiftype Application, Web and Enterprise Search Content Management n/a 2014 2014
CRM
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Application
Category
Market
VAR/SI
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Live
Insight
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Geomant Legacy Geomant Buzzeasy In-Queue Callback Call Tracking and Recording CRM Geomant Uk 2023 2024 In 2023, Banca Transilvania Romania deployed Geomant Buzzeasy In-Queue Callback, a Call Tracking and Recording application, across its Romanian retail branch network to streamline branch appointments and reduce in branch wait times. The deployment focused on online appointment booking and queue management to improve customer scheduling for retail banking customers. The implementation used queueing and appointment scheduling modules together with the in queue callback functionality documented in the vendor case study. Geomant Buzzeasy In-Queue Callback was configured to orchestrate appointment slots, schedule callbacks for customers awaiting service, and manage virtual queue positions and estimated wait handling. Configuration included business rules for appointment windows, callback eligibility, and operational queues to align with branch staffing patterns. Geomant Uk acted as the system integrator for the Romania rollout, deploying the solution to interface with online appointment portals and branch queue displays while centralizing appointment workflows for the retail network. Operational coverage targeted branch operations and customer service functions across Banca Transilvania’s Romanian retail footprint, positioning the application as the primary scheduling and queue orchestration layer. Governance emphasized standardized appointment handling, callback policies, and queue prioritization supported by vendor configuration and phased rollout controls. The case study reports the deployment streamlined branch appointments, reduced in branch wait times and improved customer scheduling, reflecting targeted improvements in appointment and queue management.
Customer Experience CRM 2018 2018
Digital Advertising Platform CRM 2021 2021
Marketing Analytics CRM 2012 2012
Marketing Analytics CRM 2015 2015
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Cloud Storage IaaS 2018 2018
Content Delivery Network IaaS 2012 2012
Content Delivery Network IaaS 2022 2022
ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Core Banking ERP Services and Operations 2011 2011
IT Decision Makers and Key Stakeholders at Banca Transilvania Romania
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Banca Transilvania Romania Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Banca Transilvania Romania Technographics

Banca Transilvania Romania is a Banking and Financial Services organization based in Romania, with around 11600 employees and annual revenues of $2.19 billion.

Banca Transilvania Romania operates a diverse technology stack with applications such as Microsoft Azure Monitor, Swiftype and Geomant Buzzeasy In-Queue Callback, covering areas like Application Performance Management, Application, Web and Enterprise Search and Call Tracking and Recording.

Banca Transilvania Romania has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Microsoft, Swiftype and Geomant.

Banca Transilvania Romania recently adopted applications including Geomant Buzzeasy In-Queue Callback in 2023, StackPath CDN in 2022 and Microsoft Azure Monitor in 2021, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Banca Transilvania Romania’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Banca Transilvania Romania’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Banca Transilvania Romania technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.