Rathdrum, 83858, ID,
United States
Granite Enterprises
Granite Enterprises, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. Granite Enterprises collaboration with software players such as Intermedia empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight |
|---|---|---|---|---|---|---|---|---|---|---|
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Mesa Systems | Distribution | 10 | $1M | United States | Intermedia | Intermedia AnyMeeting | Audio Video and Web Conferencing | 2020 |
In 2020 Mesa Systems deployed Intermedia AnyMeeting as part of an Intermedia Unite cloud communications initiative, with the implementation recorded against the Audio Video and Web Conferencing category. The rollout targeted Mesa Systems operations across its U.S. locations to enable widespread remote work and unified call handling for sales and service teams during the COVID 19 period.
The implementation included Intermedia AnyMeeting conferencing capabilities alongside Intermedia Contact Center modules to centralize meeting, call routing, and contact center reporting functionality. Configuration work focused on provisioning cloud-based conferencing sessions, contact center queueing and routing rules, and reporting instrumentation to provide consolidated visibility into customer interactions.
Montana Phone led deployment and rollout activities, and Granite Enterprises is listed as the SI VAR on record, indicating partner-led execution and operational handoff. The architecture used Intermedia Unite as the cloud communications platform to host AnyMeeting and Contact Center services, with integrations scoped to unify voice and conferencing flows for frontline sales and service workstreams.
The deployment went live in 2020 and delivered seamless remote access for distributed staff, improved contact center reporting, and enhanced call routing for sales and service teams. Governance emphasis during rollout centered on operational readiness for remote work and aligning contact center workflows to the new cloud-hosted conferencing and communications environment.
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Buyer Intent: Companies Evaluating Granite Enterprises Services
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