Incrius
Incrius, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. Incrius collaboration with software players such as Microsoft empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
| Reseller and SI | Vendor | Application | Category | Market |
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| Incrius | Microsoft | Microsoft Dynamics 365 for Finance and Operations | ERP Financial | ERP Financial Management |
| Incrius | Microsoft | Microsoft Dynamics 365 Customer Service | Customer Support | CRM |
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight | Insight Source |
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Picanol Group | Manufacturing | 2300 | $3.0B | Belgium | Microsoft | Microsoft Dynamics 365 for Finance and Operations | ERP Financial | 2022 | In 2022, Picanol Group implemented Microsoft Dynamics 365 for Finance and Operations as its core ERP Financial system to centralize finance and operations processes across the manufacturing group. The Microsoft Dynamics 365 for Finance and Operations deployment was aligned with the group’s Factory 4.0 strategy, bringing finance, procurement, and operational financial controls into a cloud-managed landscape while maintaining on-premises continuity for critical production workloads. The Microsoft Dynamics 365 for Finance and Operations implementation emphasized standard ERP Financial capabilities such as centralized ledgers, finance reporting, and transactional control to support cross-entity accounting across Picanol Group’s manufacturing and engineering divisions. Configuration work focused on aligning financial master data, intercompany processing, and period closing workflows to the operational cadence of production sites in Belgium, Romania, and China, enabling consistent finance operations across distributed sites. The deployment was executed as part of a hybrid architecture anchored on Azure Stack HCI with Azure Arc, with SI Incrius supporting the integration and rollout. Picanol Group runs a 12-node cluster in Belgium with 670 terabytes on SSD storage and a 4-node cluster in Romania with 84 terabytes on SSD storage, operating more than 200 virtual machines on-premises. Dynamics 365 Finance and Dynamics 365 Customer Service run in the Microsoft Cloud alongside Microsoft 365 services including SharePoint and OneDrive, and the infrastructure leverages Azure Logic Apps for workflow automation and Azure Arc to extend cloud management to on-premises workloads. Governance and operations were reorganized to provide a single-pane-of-glass management model, separating on-premises and cloud environments for security and enabling unified monitoring, update management, and proactive incident response by a small centralized infrastructure team. The rollout supported Factory 4.0 objectives by tightly coupling finance and operations, improving visibility for 1,500 production employees dependent on IT systems, and giving the group the flexibility to move workloads between cloud and on-premises environments to meet cost and business priorities. | |
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Picanol Group | Manufacturing | 2300 | $3.0B | Belgium | Microsoft | Microsoft Dynamics 365 Customer Service | Customer Support | 2022 | In 2022, Picanol Group implemented Microsoft Dynamics 365 Customer Service as part of a broader Customer Support modernization within a hybrid cloud estate, and the project was delivered with implementation partner Incrius. Microsoft Dynamics 365 Customer Service was deployed into the group’s Microsoft Cloud footprint alongside Dynamics 365 Finance and Microsoft 365 to centralize service operations and align support workflows with enterprise finance and collaboration systems. The deployment is anchored on an Azure Stack HCI, Arc enabled infrastructure strategy that maintains strict separation between on-premises and cloud environments. Picanol Group runs a 12-node cluster in Belgium with 670 terabytes of SSD storage and a 4-node cluster in Romania with 84 terabytes of SSD storage, supporting more than 200 virtual machines on Hyper-V. Azure Arc and Azure Stack HCI provide a single-pane-of-glass management experience via the Azure portal, and the environment uses Azure Logic Apps and managed database mobility to extend Azure services to on-premises workloads. Functionally, Microsoft Dynamics 365 Customer Service was positioned to support standard Customer Support capabilities including case management, service routing, and knowledge base driven support workflows, operating alongside Dynamics 365 Finance and Microsoft 365 for transactional and content collaboration. Integrations explicitly noted in the environment include Azure Logic Apps for orchestration and native Azure Arc connectivity, enabling the team to bring cloud services to on-premises systems and move managed databases between on-premises and Azure when required. Governance and operational coverage emphasize centralized visibility and a small infrastructure team model, the infrastructure team of five managing systems that support roughly 1,500 production employees. The rollout focused on maintaining on-premises availability for manufacturing workloads while providing the flexibility to shift workloads to the cloud, and it delivered stated outcomes of improved flexibility, faster time to market, and cost management through the ability to move workloads between cloud and on-premises environments. |
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Buyer Intent: Companies Evaluating Incrius Services
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