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IBM
IBM, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. IBM collaboration with software players such as SAP, IBM and empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight |
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Consumer Packaged Goods | 500 | $160M | Pakistan | SAP | SAP Extended ECM | Enterprise Content Management | 2019 |
In 2019, Tapal Tea planned to add SAP Extended ECM to its SAP landscape as a targeted Enterprise Content Management capability to support its SAP S/4HANA deployment. The initiative was positioned against a backdrop of 13 business departments, two production facilities, six warehouses across Pakistan, and a nationwide retail footprint serving some 128,000 stores, with the objective of improving information visibility across sales, manufacturing and supply chain operations.
SAP Extended ECM was described as an extension to SAP S/4HANA for structured archiving and document-centric processes, with explicit intent to enable more efficient data archiving and to support SAP Invoice Management by OpenText for SAP S/4HANA. As an Enterprise Content Management solution, SAP Extended ECM is framed to manage content lifecycle, link archived documents to S/4HANA business objects, and streamline invoice processing and retention policies, aligning content services with the company’s real-time operational dashboards.
The planned content management capability was designed to integrate with Tapal Tea’s SAP S/4HANA, SAP Solution Manager and SAP BusinessObjects BI environment, all of which were deployed on IBM infrastructure. The production architecture underpinning the SAP estate includes IBM Power Systems H922 servers running SUSE Linux Enterprise for SAP, IBM Storwize V7000 storage with mixed SAS and SSD tiers, and IBM Spectrum Protect for centralized backup and protection, with logical partitions provisioned for production, development, test and quality assurance workloads.
Governance and operational rollout emphasized enterprise-wide information access for decision making, with dashboards feeding real-time process and sales insight to employees and management across departments. IBM Systems Lab Services and GBM Pakistan collaborated with Tapal Tea’s IT team on infrastructure deployment and server replication, supporting the environment into which SAP Extended ECM would integrate, while reported business outcomes from the broader SAP on IBM program included improved data visibility, faster time-to-insight, and the ability to focus resources on high-performing products such as Danedar through enhanced analytics.
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Consumer Packaged Goods | 500 | $160M | Pakistan | SAP | SAP Solution Manager (ex SolMan) | Application Lifecycle Management | 2019 |
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Distribution | 4000 | $5.0B | United States | SAP | SAP ERP ECC 6.0 | ERP Financial | 2011 |
In 2011, TBC Corporation implemented SAP ERP ECC 6.0 as an ERP Financial deployment to centralize core financials and support logistics and warehouse execution across its North American operations. The deployment was provisioned through the companys IT shared services organization based in Palm Beach Gardens, Florida, and aligned with a wholesale and franchise operational model spanning the United States, Canada and Mexico, for an enterprise with roughly 4,000 employees and approximately 5 billion in revenue.
The SAP ERP ECC 6.0 implementation included detailed Warehouse Management and Logistics Execution configuration, realized through SAP LE-WM functional design and master data modeling. Functional capabilities implemented encompassed WM organization structures, master data setup, inbound and outbound process definition, Inventory Management, cycle count configuration, putaway and picking strategies, movement type configuration, outputs and label printing, ITS mobile and RF configuration, and WM reporting and activity monitoring.
Integrations were scoped and implemented to connect SAP LE-WM and Logistics Execution with SAP MM, SD and FI modules, and to support external connectivity for EDI driven inbound and outbound processes. The program documented integration touchpoints with third party route management and 3PL logistics providers and with demand management systems such as BY, and IBM served as the SI responsible for implementation workstreams and technical orchestration.
Program governance emphasized agile delivery and operational readiness, using Jira project plans, Daily Scrum cadence, business blueprinting workshops, As-Is and To-Be process mapping, and targeted SAP functional training for internal teams and business users. The implementation narrative centers on configuring SAP ERP ECC 6.0 to operationalize warehouse and logistics processes within an ERP Financial framework, while establishing ongoing support and change management processes within TBCs IT shared services environment.
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Distribution | 4000 | $5.0B | United States | SAP | SAP ERP ECC 6.0 - Materials Management (MM) | Inventory Management | 2011 |
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Distribution | 4000 | $5.0B | United States | SAP | SAP Warehouse Management | Warehouse Management | 2011 |
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Distribution | 4000 | $5.0B | United States | SAP | SAP Retail | Retail Management | 2010 |
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Distribution | 4000 | $5.0B | United States | SAP | SAP ERP ECC 6.0 - Logistics Execution System (LES) | Logistics Management | 2011 |
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Distribution | 4000 | $5.0B | United States | IBM | IBM Power Systems | Application Hosting and Computing Services | 2012 |
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Distribution | 4000 | $5.0B | United States | IBM | IBM i | Operating System (OS) | 2000 |
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Education | 11269 | $1.6B | Germany | SAP | SAP S/4HANA Cloud | ERP Financial | 2018 |
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Buyer Intent: Companies Evaluating IBM Services
- Hitachi Vantara, a United States based Professional Services organization with 6300 Employees
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated |
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| Hitachi Vantara | Professional Services | 6300 | $2.4B | United States | 2024-09-16 |