Armonk, 10504, NY,
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IBM
IBM, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. IBM collaboration with software players such as SAP, IBM and empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight |
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Consumer Packaged Goods | 500 | $160M | Pakistan | SAP | SAP Extended ECM | Enterprise Content Management | 2019 |
In 2019, Tapal Tea planned to add SAP Extended ECM to its SAP landscape as a targeted Enterprise Content Management capability to support its SAP S/4HANA deployment. The initiative was positioned against a backdrop of 13 business departments, two production facilities, six warehouses across Pakistan, and a nationwide retail footprint serving some 128,000 stores, with the objective of improving information visibility across sales, manufacturing and supply chain operations.
SAP Extended ECM was described as an extension to SAP S/4HANA for structured archiving and document-centric processes, with explicit intent to enable more efficient data archiving and to support SAP Invoice Management by OpenText for SAP S/4HANA. As an Enterprise Content Management solution, SAP Extended ECM is framed to manage content lifecycle, link archived documents to S/4HANA business objects, and streamline invoice processing and retention policies, aligning content services with the company’s real-time operational dashboards.
The planned content management capability was designed to integrate with Tapal Tea’s SAP S/4HANA, SAP Solution Manager and SAP BusinessObjects BI environment, all of which were deployed on IBM infrastructure. The production architecture underpinning the SAP estate includes IBM Power Systems H922 servers running SUSE Linux Enterprise for SAP, IBM Storwize V7000 storage with mixed SAS and SSD tiers, and IBM Spectrum Protect for centralized backup and protection, with logical partitions provisioned for production, development, test and quality assurance workloads.
Governance and operational rollout emphasized enterprise-wide information access for decision making, with dashboards feeding real-time process and sales insight to employees and management across departments. IBM Systems Lab Services and GBM Pakistan collaborated with Tapal Tea’s IT team on infrastructure deployment and server replication, supporting the environment into which SAP Extended ECM would integrate, while reported business outcomes from the broader SAP on IBM program included improved data visibility, faster time-to-insight, and the ability to focus resources on high-performing products such as Danedar through enhanced analytics.
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Consumer Packaged Goods | 500 | $160M | Pakistan | SAP | SAP Central Invoice Management | AP Automation | 2019 |
In 2019, Tapal Tea implemented SAP Central Invoice Management as an AP Automation component within its broader SAP S/4HANA program. The deployment was part of an enterprise effort to centralize invoice processing and financial visibility across 13 business departments, two production facilities, and six warehouses serving a nationwide retail footprint.
SAP Central Invoice Management was configured to deliver centralized invoice capture, a single invoice repository, and workflow-based approvals tied into core financial and procurement ledgers in SAP S/4HANA. The implementation emphasized automated invoice routing and exception handling to reduce manual touchpoints, and dashboards were built to surface invoice status alongside operational and sales metrics to finance and accounts payable teams.
The architecture integrated SAP Central Invoice Management with the SAP S/4HANA landscape hosted on IBM Power Systems infrastructure, including IBM Power Systems H922 servers and IBM Storwize V7000 storage, with IBM Spectrum Protect for backup. IBM Systems Lab Services and GBM Pakistan executed infrastructure provisioning and replication services while Tapal Tea IT configured SAP S/4HANA instances using logical partitions for production, development, test, and quality assurance, and leveraged an existing IBM Power Systems S822 for disaster recovery.
Governance and process changes reinforced centralized invoice controls and workflow approvals, with operational ownership assigned to finance and IT for ongoing maintenance and monitoring. Real-time dashboards and analytics from SAP S/4HANA extended visibility to procurement, accounts payable, manufacturing, and sales operations, enabling coordinated decision making across departments.
As reported by Tapal Tea, the combined SAP and IBM implementation significantly improved data visibility, helping executives identify operational inefficiencies, improve margins, and exploit new revenue opportunities. Sales and production monitoring enabled faster reaction to regional demand patterns, and the firm cited improved brand performance for key SKUs such as Danedar as evidence of stronger insight driven operations.
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Distribution | 4000 | $5.0B | United States | SAP | SAP Warehouse Management | Warehouse Management | 2011 |
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Distribution | 4000 | $5.0B | United States | SAP | SAP ERP ECC 6.0 - Materials Management (MM) | Inventory Management | 2011 |
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Distribution | 4000 | $5.0B | United States | SAP | SAP Retail | Retail Management | 2010 |
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Distribution | 4000 | $5.0B | United States | SAP | SAP ERP ECC 6.0 - Logistics Execution System (LES) | Logistics Management | 2011 |
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Distribution | 4000 | $5.0B | United States | SAP | SAP ERP ECC 6.0 | ERP Financial | 2011 |
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Distribution | 4000 | $5.0B | United States | IBM | IBM i | Operating System (OS) | 2000 |
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Distribution | 4000 | $5.0B | United States | IBM | IBM Power Systems | Application Hosting and Computing Services | 2012 |
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Education | 11269 | $1.6B | Germany | SAP | SAP HANA | Database Management | 2014 |
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Buyer Intent: Companies Evaluating IBM Services
- Hitachi Vantara, a United States based Professional Services organization with 6300 Employees
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated |
|---|---|---|---|---|---|---|
| Hitachi Vantara | Professional Services | 6300 | $2.4B | United States | 2024-09-16 |