Armonk, 10504, NY,
United States
IBM
IBM, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. IBM collaboration with software players such as IBM, SAP and empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight |
|---|---|---|---|---|---|---|---|---|---|---|
|
|
|
Oil, Gas and Chemicals | 3856 | $1.0B | Australia | IBM | IBM Watson Discovery | Natural Language Processing | 2016 |
In 2016, Woodside Petroleum deployed IBM Watson Discovery as part of a Natural Language Processing program to index and surface approximately 30 years of engineering documentation. The implementation used IBM Watson Discovery together with Watson Assistant and other Watson components to make tribal engineering knowledge discoverable for maintenance and engineering teams in Australia.
IBM Watson Discovery was configured for large scale document ingestion, enterprise search and natural language query workflows, leveraging category-aligned capabilities such as concept extraction, relevance tuning and metadata tagging to support engineering decision support. The deployment emphasized searchable content pipelines and conversational query handling through Watson Assistant to reduce time spent locating technical procedures and historical records.
The program was delivered with IBM services and was piloted before being scaled across multiple Watson instances within the business, retaining the deployment focus on maintenance and engineering operational use cases in Australia. Operational coverage targeted engineering documentation repositories spanning decades of records, enabling cross-document search and contextual retrieval across project archives and technical manuals.
Governance followed a staged pilot then scale rollout model with IBM services supporting implementation and knowledge transfer to internal teams, and adoption focused on embedding searchable knowledge into maintenance and engineering workflows. Reported outcomes from the program included large productivity gains, an approximate 75% reduction in time spent searching and an estimated AUD 10M savings in employee costs.
|
|
|
|
Distribution | 87047 | $20.4B | Germany | SAP | SAP HANA | Database Management | 2020 |
|
|
|
|
Distribution | 87047 | $20.4B | Germany | SAP | SAP HCM Payroll | Payroll | 2016 |
|
|
|
|
Distribution | 87047 | $20.4B | Germany | SAP | SAP ERP ECC 6.0 | ERP Financial | 2020 |
|
|
|
|
Distribution | 87047 | $20.4B | Germany | SAP | SAP HCM (HR) | Core HR | 2016 |
|
|
|
|
Distribution | 87047 | $20.4B | Germany | IBM | IBM Power Systems | Application Hosting and Computing Services | 2020 |
|
|
|
|
Automotive | 45000 | $12.2B | Germany | IBM | IBM Db2 | Database Management | 2000 |
|
|
|
|
Automotive | 45000 | $12.2B | Germany | IBM | IBM Power Systems | Application Hosting and Computing Services | 2012 |
|
|
|
|
Automotive | 45000 | $12.2B | Germany | IBM | IBM AIX | Operating System (OS) | 2000 |
|
Buyer Intent: Companies Evaluating IBM Services
- Hitachi Vantara, a United States based Professional Services organization with 6300 Employees
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated |
|---|---|---|---|---|---|---|
| Hitachi Vantara | Professional Services | 6300 | $2.4B | United States | 2024-09-16 |