Armonk, 10504, NY,
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IBM
IBM, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. IBM collaboration with software players such as IBM, SAP and empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight |
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Oil, Gas and Chemicals | 3856 | $1.0B | Australia | IBM | IBM Watson Discovery | Natural Language Processing | 2016 |
In 2016, Woodside Petroleum deployed IBM Watson Discovery as part of a Natural Language Processing program to index and surface approximately 30 years of engineering documentation. The implementation used IBM Watson Discovery together with Watson Assistant and other Watson components to make tribal engineering knowledge discoverable for maintenance and engineering teams in Australia.
IBM Watson Discovery was configured for large scale document ingestion, enterprise search and natural language query workflows, leveraging category-aligned capabilities such as concept extraction, relevance tuning and metadata tagging to support engineering decision support. The deployment emphasized searchable content pipelines and conversational query handling through Watson Assistant to reduce time spent locating technical procedures and historical records.
The program was delivered with IBM services and was piloted before being scaled across multiple Watson instances within the business, retaining the deployment focus on maintenance and engineering operational use cases in Australia. Operational coverage targeted engineering documentation repositories spanning decades of records, enabling cross-document search and contextual retrieval across project archives and technical manuals.
Governance followed a staged pilot then scale rollout model with IBM services supporting implementation and knowledge transfer to internal teams, and adoption focused on embedding searchable knowledge into maintenance and engineering workflows. Reported outcomes from the program included large productivity gains, an approximate 75% reduction in time spent searching and an estimated AUD 10M savings in employee costs.
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Distribution | 87047 | $20.4B | Germany | SAP | SAP ERP ECC 6.0 | ERP Financial | 2020 |
In 2020, Wurth Group implemented SAP ERP ECC 6.0 as its ERP Financial application. SAP ERP ECC 6.0 was provisioned to serve as the core ERP Financial platform to consolidate and standardize financial operations across the Wurth Organization.
The implementation emphasized core financial modules consistent with ERP Financial functionality, including configuration of Financial Accounting and Controlling workflows, general ledger processing, accounts payable and accounts receivable flows, and statutory reporting orchestration. Wurth System One WS1 is described as a custom ERP system built on SAP, configured to reflect Wurth-specific master data models and process variants, and used to extend standard SAP ERP ECC 6.0 functionality for company-specific requirements.
Deployment and operational support were staffed through IBM as the SI and complemented by SAP Application Management Services. SAP AMS responsibilities included maintenance and enhancement of the SAP environment, help desk and support operations, integration testing, and ongoing system maintenance, while SAP Service and Consulting activities covered license procurement, ERP and BI solution delivery, Enterprise Portal services, project management, consulting, and system customization.
Governance combined vendor consulting and AMS-driven operational support to manage configuration control, change management, and release testing across international sites. The SAP ERP ECC 6.0 deployment is reported to have been applied via Wurth System One in around 90 international Wurth installations, a footprint the company cites as evidence that the configuration enhances efficiency, fosters productivity, and supports competitiveness.
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Distribution | 87047 | $20.4B | Germany | SAP | SAP HCM (HR) | Core HR | 2016 |
In 2016, Wurth Group implemented SAP HCM (HR) in the Core HR category, with IBM engaged as the system integrator for the initial deployment across Würth Deutschland. The program included central configuration and administration of SAP HR applications to standardize core employee records and payroll processing across Würth companies.
The implementation emphasized payroll consolidation and the customization of SAP HCM modules, including payroll, personnel administration, and manager and employee self service workflows. Project activities documented by internal HR teams include administration and customizing of SAP HR applications, the introduction and digital implementation of employee activity profiles, and the conceptual design of an HR chatbot tied to HR service workflows.
Integrations and operational coverage focused on electronic personnel file management and self service upload, specifically upload to the electronic personnel file via MSS, and coordinated migration of Würth companies' payroll to the SAP HR system. Operational scope spanned core HR functions such as Payroll, HR Business Partnering, HR Development and Health Management, with project interactions extending to Sales Management, Finance and Controlling, and Research and Development during rollout and testing phases.
Governance and process workstreams included project management for digitalization of HR applications, redefinition of SAP authorizations, and a DSGVO deletion concept for electronic personal files to meet data protection requirements. Project governance involved executive level presentations and staged rollout coordination, with dedicated roles for HR systems project management and ongoing administration of SAP HCM (HR).
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Distribution | 87047 | $20.4B | Germany | SAP | SAP HCM Payroll | Payroll | 2016 |
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Distribution | 87047 | $20.4B | Germany | IBM | IBM Power Systems | Application Hosting and Computing Services | 2020 |
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Distribution | 87047 | $20.4B | Germany | SAP | SAP HANA | Database Management | 2020 |
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Automotive | 45000 | $12.2B | Germany | IBM | IBM Power Systems | Application Hosting and Computing Services | 2012 |
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Automotive | 45000 | $12.2B | Germany | IBM | IBM AIX | Operating System (OS) | 2000 |
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Automotive | 45000 | $12.2B | Germany | IBM | IBM Db2 | Database Management | 2000 |
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Buyer Intent: Companies Evaluating IBM Services
- Hitachi Vantara, a United States based Professional Services organization with 6300 Employees
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated |
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| Hitachi Vantara | Professional Services | 6300 | $2.4B | United States | 2024-09-16 |