Chennai, 600093,
India
KaarTech
KaarTech, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. KaarTech collaboration with software players such as SAP empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
| Reseller and SI | Vendor | Application | Category | Market |
|---|---|---|---|---|
| KaarTech | SAP | SAP SuccessFactors Employee Central | Core HR | HCM |
| KaarTech | SAP | SAP S/4HANA Cloud | ERP Financial | ERP Financial Management |
| KaarTech | SAP | SAP Commerce Cloud (ex Hybris) | eCommerce | eCommerce |
| KaarTech | SAP | SAP Emarsys | Customer Engagement | CRM |
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight |
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David Brown Santasalo | Manufacturing | 1200 | $329M | United Kingdom | SAP | SAP SuccessFactors Employee Central | Core HR | 2022 |
In 2022 David Brown Santasalo implemented SAP SuccessFactors Employee Central as its Core HR platform, executing a Jan 2022 to Jun 2022 deployment with KaarTech as the implementation partner. The program targeted HR centralization for the company headquartered in the United Kingdom, covering a workforce of approximately 1200 employees and focusing on creating a single source of employee master data.
The implementation of SAP SuccessFactors Employee Central included standard Core HR capabilities, notably employee master data and workforce administration, organizational and position management, time off and absence management, employee self service, and foundational reporting and audit trails. Configuration work emphasized data model alignment, business rule automation, HR workflow configuration, and role based access control to support HR and people operations use cases.
Architecturally the deployment positioned SAP SuccessFactors Employee Central as a cloud SaaS core HR layer integrated with the customer s SAP HCM environment, using SAP standard integration interfaces and middleware patterns to synchronize master data and HR transactional events. The integration scope explicitly included bi directional employee master synchronization and interfaces to HR and payroll processes in SAP HCM, with integration testing and reconciliation steps built into cutover plans.
Governance and rollout were managed through a phased program led by KaarTech, with HR process owners and IT stakeholders controlling change management, cutover sequencing, and data migration validation. The program instituted governance checkpoints for role based security, data ownership, and ongoing integration monitoring to operationalize SAP SuccessFactors Employee Central in the Core HR function.
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Riddell | Manufacturing | 290 | $81M | United States | SAP | SAP Emarsys | Customer Engagement | 2025 |
In 2025, Riddell implemented SAP Emarsys to advance its Customer Engagement capabilities and align customer touchpoints with its broader SAP strategy toward future ready operations. The SAP Emarsys deployment is positioned as the primary Customer Engagement application to support marketing orchestration across Riddell’s retail and direct channels in the United States.
The implementation configured SAP Emarsys modules typical for the Customer Engagement category, including campaign management, customer segmentation and profiling, journey orchestration, personalized messaging, and programmatic email and SMS workflows. Configuration work emphasized unified contact profiles, event driven trigger logic, templated creative assets, and embedded campaign analytics to support cross channel lifecycle campaigns.
Integrations were implemented to connect SAP Emarsys with Riddell’s SAP S/4HANA estate to synchronize customer master records and order data, enabling behavior informed segmentation and post purchase communications. KaarTech served as the systems integrator and implementation partner, delivering integration services, technical configuration, and phased environment provisioning to align marketing automation with core ERP data flows.
Governance and rollout focused on centralizing campaign governance and data ownership inside marketing and customer service functions, establishing segmentation and consent policies, and sequencing pilot to production waves to limit operational disruption. The approach emphasized aligning campaign approval workflows and data stewardship between Riddell and KaarTech to ensure consistent execution of the SAP Emarsys Customer Engagement platform.
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Riddell | Manufacturing | 290 | $81M | United States | SAP | SAP Commerce Cloud (ex Hybris) | eCommerce | 2025 |
In 2025, Riddell implemented SAP Commerce Cloud (ex Hybris) to centralize its eCommerce platform and standardize online storefront operations. The deployment, executed with implementation partner KaarTech and vendor SAP, positions SAP Commerce Cloud (ex Hybris) as Riddell’s core eCommerce capability for merchandising, catalog management, and digital sales channels.
The implementation emphasized standard eCommerce modules including storefront and product content management, catalog and SKU modeling, order management, promotions and pricing configuration, and customer self-service functions. Configuration work included storefront templating and API-first extension points to enable headless commerce scenarios and to support responsive checkout and product discovery workflows.
Integration design incorporated explicit connectivity to SAP S/4HANA to synchronize master data, inventory visibility, and order-to-cash transactions, establishing commerce to ERP orchestration for order fulfillment and financial reconciliation. Operational scope spans commercial, merchandising, customer service, and IT teams, with governance implemented through cross-functional release cadences, catalog data stewardship, and staged rollout phasing to manage go-live risk and operational handover.
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